Re:Western Digital NAS drives flash ‘warning’ after 3 years ...
by xethos on Tuesday June 20, 2023 @11:43PM
(#36414145)
What makes this worse is, AFAIK, HDDs follow the bathtub curve for failure rates. Did it fail in the first 6-8 months? No? Then it's likely good for most of a decade, at least (barring nothing egregious like physical abuse).
Western Digital continues to justify my stance of "Don't buy WD".
Re:Western Digital NAS drives flash ‘warning’ after 3 years ...
by sp332 on Tuesday June 20, 2023 @11:48PM
(#36414176)
They have a 5-year warranty! (The Red Pro ones do at least.) And this failure mode makes it impossible to rebuild a degraded array if you have one of these drives in that's 4 years old.
Re:Western Digital NAS drives flash ‘warning’ after 3 years ...
by sidewndr46 on Wednesday June 21, 2023 @08:44AM
(#36417746)
Having dealt with WD's warranty process once, I pledged myself never to deal with that again. After dealing with a broken web-form, I got charged $380 for a non-existent warranty replacement drive. When I disputed the charge on my credit card, I got a phone call from some mid-level executive who apparently was pissed their number was given as a point of contact. When I tried to explain the problem, they insisted I owed them $20 for returning the drive "late".
Probably the worst technology company I have ever dealt with.
Re:Western Digital NAS drives flash ‘warning’ after 3 years ...
by willis936 on Wednesday June 21, 2023 @07:33AM
(#36417160)
I have had a dozen hard drives and nearly half of them failed within 5 years. I would not consider hard drives safe for a decade of use. SSDs are likely much better.
Re:Western Digital NAS drives flash ‘warning’ after 3 years ...
by mistrial9 on Wednesday June 21, 2023 @10:29AM
(#36418897)
opposite experience here.. set the sleep to a reasonable value, keep the temperatures and power stable, and the better quality spinning disks (7200rpm) are great. I have had three SSDs fail without warning in the same time period, supposedly better quality SSDs.
Re:Western Digital NAS drives flash ‘warning’ after 3 years ...
by willis936 on Thursday June 22, 2023 @06:39AM
(#36430171)
That's fine, but online MTBF is much shorter for hard drives than flash. If you don't use your computers then hard drives make for better cold storage.
Re:Western Digital NAS drives flash ‘warning’ after 3 years ...
by elmerfud on Wednesday June 21, 2023 @12:05AM
(#36414265)
This sounds like a mix of problems to me but mostly with Synology. Sure drives have built in thresholds and 3 years seems short to be but mostly this seems to be Synology and less so with WD. I have 8 WD Red NAS drives that I pulled out of service with 4.5 years of power on hours. There was no smart warning for power on hours. I have 8 other WD Red NAS drives running 5 years and again no smart threshold for power on time. Of course I'm not running Synology.
This almost seems like Synology is playing the enterprise SAN/NAS game of wanting you to toss your hardware every 3 years. Maybe there's a little be of fault here with WD but if so it's because that's what Synology wanted and not a issue with WD NAS drives.
Western Digital continues to justify my stance of "Don't buy WD".
Probably the worst technology company I have ever dealt with.
This almost seems like Synology is playing the enterprise SAN/NAS game of wanting you to toss your hardware every 3 years. Maybe there's a little be of fault here with WD but if so it's because that's what Synology wanted and not a issue with WD NAS drives.
You could still blame Synology for supporting WDDA, if you really wanted to shift blame I guess.
1. https://www.westerndigital.com/en-ca/solutions/device-analyt...
Again a crappy proprietary solution of WD. Instead of using standards...
https://www.youtube.com/watch?v=lss7t6BZ5KY