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Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by josephcsible on Monday May 22, 2023 @08:59AM (#36030870)
To everyone defending this, if you were to cancel a physical magazine or newspaper subscription, should the publisher be allowed to send goons to break into your house and burn all of the issues they already sent you, or should they have to settle for just not sending you any more new ones?
Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by boomboomsubban on Monday May 22, 2023 @09:06AM (#36030942)
I'm not defending this, but that's not really a fair analogy. It's more like "the gym already gave you a keycard, why should they cancel your access just because you stopped paying for the membership?"
Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by buzzy_hacker on Monday May 22, 2023 @09:26AM (#36031154)
Every gym membership I’ve had would let you finish the current month.
Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by simiones on Monday May 22, 2023 @09:47AM (#36031434)
As does this one from HP. The OP mentions explicitly that they let their subscription expire, and the printer THEN stopped printing.
Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by mwint on Monday May 22, 2023 @09:36AM (#36031296)
To extend the strained analogy, they do let you finish the month (of printing pages). The complaint here is more “my keycard barcode is still legible, but it stopped working at the end of the month”.
Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by charcircuit on Monday May 22, 2023 @12:25PM (#36033468)

    Cancellations and plan downgrades are effective after the last day of the current billing cycle.
https://www.hp.com/us-en/shop/cv/instantink
Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by josephcsible on Monday May 22, 2023 @09:43AM (#36031373)
I'd consider that more analogous to what HP did if they made you send back all of your old cartridges, but they don't. HP doesn't treat the cartridges like you're renting them, and doesn't care about getting them back, just that you can't use them anymore.
Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by boomboomsubban on Monday May 22, 2023 @11:39AM (#36032849)
The gym is selling access to the equipment and HP is selling access to the printer. Both the keycard and the ink cartridge are tools provided to allow you to use your access. Neither require you to return the tool providing you access after you cancel.
Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by fomine3 on Monday May 22, 2023 @08:35PM (#36038442)
Analogies keep failing
Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by ceejayoz on Monday May 22, 2023 @09:06AM (#36030944)
Do you genuinely think those two scenarios are fairly comparable?
Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by josephcsible on Monday May 22, 2023 @09:41AM (#36031360)
Yes. In both cases, you were paying for a recurring delivery of a physical product, and the question is when you stop paying for new ones, should the seller be able to keep you from getting any value from the old ones too?
Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by ceejayoz on Monday May 22, 2023 @09:55AM (#36031517)
> In both cases, you were paying for a recurring delivery of a physical product...

This is precisely where the analogy falls down. https://www.hp.com/us-en/printers/instant-ink/plans.html

Each plan talks about paying for x pages per month. It's pretty clear you're not paying for recurring delivery of a product; if you only print a few pages a year, you may never need a second delivery, ever.

Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by josephcsible on Monday May 22, 2023 @09:59AM (#36031561)
> This is precisely where the analogy falls down.

No it doesn't. The reason you're paying is for the ink to be delivered, even if pricing is only indirectly related to that.

> if you only print a few pages a year, you may never need a second delivery, ever.

This isn't true because the cartridges dry out and clog up if you don't use them enough.

Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by ceejayoz on Monday May 22, 2023 @10:18AM (#36031773)
> The reason you're paying is for the ink to be delivered

No, you're paying to be able to print up to 10 pages a month.

Thought experiment: If signing up for a subscription required an agreement to mail (postage-paid) the cartridge back to them when the subscription lapses, would that be legitimate?

Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by josephcsible on Monday May 22, 2023 @10:58AM (#36032279)
> Thought experiment: If signing up for a subscription required an agreement to mail (postage-paid) the cartridge back to them when the subscription lapses, would that be legitimate?

If it was to refill the cartridges and send them to another subscription customer, yes. If it was just to make sure they end up in the trash instead of getting used, then no, that should be illegal.

Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by ceejayoz on Monday May 22, 2023 @11:00AM (#36032302)
So your concerns are purely environmental?
Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by josephcsible on Monday May 22, 2023 @11:37AM (#36032821)
Not purely environmental, but that is a piece of it.
Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by dw64 on Monday May 22, 2023 @11:11AM (#36032476)
> The reason you're paying is for the ink to be delivered, even if pricing is only indirectly related to that.

This is factually plain wrong. You’re paying per page. If you print more pages than agreed, even on the same cartridges, you need to pay up per page. When you sign up, they even tell you to keep your original cartridges because the new ones are for your subscription only.

No one is paying for an agreed amount of ink or cartridges to be delivered. That’s not the service. The advantage of InstantInk is that you literally don’t care about ink anymore. You know you can print the amount of pages and HP takes care of when and what ink you need.

Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by Sohcahtoa82 on Monday May 22, 2023 @01:10PM (#36033997)
> The reason you're paying is for the ink to be delivered

Wanting this to be true doesn't make it true.

The wording is clear. You're not paying for ink, you're paying for pages printed. The ink is nothing more than a vehicle to deliver those printed pages. You never owned the ink.

That distinction must be understood. You never owned the ink cartridges. At best, you're renting them. Once you decide to stop paying the rent, you don't get to keep using the cartridges.

Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by Karellen on Monday May 22, 2023 @11:06AM (#36032393)
It depends. Did the contract that you agreed to and signed of your own free will, without coercion or duress, give the publisher the right to send goons to break into your house and burn all the issues they already sent you after you cancelled?

I would argue that if that is indeed what you actually agreed to, yes, the publisher should be allowed to do that.

The obvious solution is - don't accept stupid fucking contracts with terms you don't actually agree to!

Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by t0mas88 on Monday May 22, 2023 @01:33PM (#36034293)
Well HP also doesn't make you burn all the pages already printer right? They just don't let you print new pages with a cartridge you didn't pay for.

This would be easier to understand if you had to return the cartridge after cancellation, but they probably figured it's cheaper to let you throw it away.

Re:PSA: Cancelling HP Instant Ink subscription prevents cart... by astura on Monday May 22, 2023 @02:04PM (#36034599)
They didn't confiscate already printed pages, they stopped allowing you to print more.