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Re:Amazon will require employees return to the office 3 days... by kcplate on Friday February 17, 2023 @06:39PM (#34842089)
> How about justifying return to office with hard numbers showing that we've fallen short on those points instead of just handwaving that "it's better"

Because they don’t have to do it. They define your work environment and have for basically forever since there were employers and employees. At what point in that history has a worker ever made the demand “I am not showing up to where you say my job is at” and kept that job?

You have the problem backwards. It’s not up to the employer to justify their decision to RTO to the employee, even though many do. Even if the reason is a feeling. It’s up to the employees to sell the employer in this case. If your employer hasn’t bought your justification, you have failed to persuade them.

Re:Amazon will require employees return to the office 3 days... by belval on Friday February 17, 2023 @06:54PM (#34842236)
> At what point in that history has a worker ever made the demand “I am not showing up to where you say my job is at” and kept that job?

You wrote your comment as if I am implying this is illegal or something. Of course they don't have to give me any justifications, hell they could fire me tomorrow as well. However, they do need workers and Amazon, as opposed to Google, Microsoft, Meta, etc... is not "hip", "cool" or "startup-esque". Their prestige is lower than the competition, their grind is harder, and as a consequence they bleed a lot more SDE than other companies. Most SDEs at Amazon are mercenaries, they are there for the money, stocks and resume padding with entire team being <2 years at Amazon.

In that context, unless they are certain that every other FAANG-like company will RTO at some point soon, they will bleed even more employees and it will have a serious impact on product launches.

Re:Amazon will require employees return to the office 3 days... by ruralthinker on Friday February 17, 2023 @07:12PM (#34842404)
Maybe they are fine with the attrition.
Re:Amazon will require employees return to the office 3 days... by kcplate on Friday February 17, 2023 @08:52PM (#34843058)
Was not my intention to do that, but I posted more as a general commentary of the strange attitudes I have seen regarding RTO on HN. I get the stress of it—I have been WFH for the last 3 years and wouldn’t want the commute again. However, it almost as if on HN the prevailing attitude is one of “How dare they!?”.

I just find that kind of a bold and entitled attitude.

Re:Amazon will require employees return to the office 3 days... by belval on Friday February 17, 2023 @09:41PM (#34843303)
I get where you are coming from, but let me explain why I feel this way.

When I was hired at Amazon, it was in the early months of February 2020, before we knew what was going to happen. When I was due to start, everyone was already WFH, so they shipped me my stuff and I went on to work from home for almost 3 years. During those years, I shipped products, had meetings, built relationship with coworkers and overall was (hopefully) good at my job.

So now, when Andy Jassy says it's better if we are all in the office, I can't help but doubt it. I went to the open-floor office, it was loud and I still had to take my meetings through Chime because Amazon is global, my train was late, weird homeless dudes screamed at me at the station and ultimately the experience did not feel all that better. I am convinced we changed during those 3 years and while some people long for the coffee discussions and the face-to-face meetings, they were ultimately not what made the business move forward, only an aspect of it that some people held on to because deep down we are social animals.

The "How dare they!?" sentiment comes from the fact we had not tried "real" WFH before 2020 and it turns out for a lot of people it's simply better than going to the office. When Andy Jassy says "you have to come back" without sharing actual data to show that we had a drop in productivity, the question becomes "why?". As human we do X for Y, that's how we rationalize a ton of stuff, but for the return to office, especially in software, it's not clear what Y is and without Y then it makes no sense to do X.

All that to say, maybe I'm entitled, but I still think WFH is the best way to work in software and I won't abstain from complaining when my leadership refuses to explain decisions that go against my best interest.

Re:Amazon will require employees return to the office 3 days... by kcplate on Friday February 17, 2023 @11:32PM (#34843925)
Totally understand. I know I am more productive at home and everyone on my team feels they are more productive from home too. However, as a team, I also know our productivity is subtly down in the last 3 years, because it falls on me to measure these things.

I don’t have hard data as to why, but right now my best guess as an explanation for my team is that we see ourselves as more productive when we are head down and cranking, and we are. But outside of those moments, we are not as productive, but we don’t perceive that we aren’t. Unfortunately my team are only heads down about 75% of the time and the productivity losses we feel are happening in that 25% of time and we just don’t notice.

Re:Amazon will require employees return to the office 3 days... by saagarjha on Saturday February 18, 2023 @02:15AM (#34844747)
> However, as a team, I also know our productivity is subtly down in the last 3 years, because it falls on me to measure these things.

How are you doing so?

Re:Amazon will require employees return to the office 3 days... by oblio on Saturday February 18, 2023 @04:28AM (#34845432)
I don't think anyone will share real data. I'd really love for some director level person to spill the beans and provide anonymized data but it's super unlikely.
Re:Amazon will require employees return to the office 3 days... by angoragoats on Saturday February 18, 2023 @08:26AM (#34846774)
So 75% of the time you're more productive, and in the other 25% of the time you're less productive? You said you don't have hard data as to why, but can you provide some more of the data that shows the productivity loss in the first place? It sounds to me like your net productivity could be break-even, or even higher given the very vague numbers you provided.

It's also likely that if the productivity losses occur only in this 25% of the time that you're not "heads-down" as you say, then they could be explained by bad company culture/process which could be worked on, for an easy productivity win across all teams at the company.

If you could provide this data it would be very helpful, as it would be the first hard data that I have ever seen showing any kind of productivity loss from being remote.

Re:Amazon will require employees return to the office 3 days... by kcplate on Saturday February 18, 2023 @01:42PM (#34849708)
As I pointed out, it’s all subjective and feelings based. I know our code quality is down and delivery gets delayed more since WFH. Maybe our team is extraordinarily bad at it. But I know some other folks have seen similar things too.

We all feel more productive, management might feel we are not. It brings me back to my original point. Management holds the cards and their “feelings” will outweigh the workers in the debate absent of hard data from either side. The workers need to provide the evidence that makes it indisputable that WFH works better. If your company is doing an RTO, you workers have failed to convince their management that WFH is measurably better for the organization.

Re:Amazon will require employees return to the office 3 days... by angoragoats on Monday February 20, 2023 @08:36AM (#34867914)
> If your company is doing an RTO, you workers have failed to convince their management that WFH is measurably better for the organization.

This argument presumes that management is rational and 100% data-driven, which in some cases I’ve seen gets a big fat [citation needed] from me.

Re:Amazon will require employees return to the office 3 days... by NovemberWhiskey on Monday February 20, 2023 @09:52PM (#34875867)
How about "management is motivated by money and success, which for them is strongly correlated to the performance of the company"? But, no, for some reason many HN posters prefer the "management wishes to exercise petty authority over us" reason.
Re:Amazon will require employees return to the office 3 days... by angoragoats on Wednesday February 22, 2023 @09:55AM (#34896496)
I agree with you that upper management is very often motivated by money and success, and I didn't say anything to the contrary. However, I was more getting at the fact that a lot of tech CEO types seem to have a belief that employees being physically present in an office is somehow related to "success" and "performance of the company," when I have yet to see any credible study or data that shows this. So I think that they believe they are acting in the interests of the company, but their beliefs don't seem to be grounded in empirical data.
Re:Amazon will require employees return to the office 3 days... by lupire on Saturday February 18, 2023 @11:32AM (#34848173)
How do you "know" that? Also, did you know we had a global pandemic recently?
Re:Amazon will require employees return to the office 3 days... by kcplate on Saturday February 18, 2023 @01:26PM (#34849532)
Yes, I’m aware there was a pandemic. Thank you for the smartassery. I know it because our code quality is down (bug reports and defects have increased) and scheduled deliverables are missed more often than prior to the pandemic. Same team, same general workload, same platform and code base. Difference is…we all WFH now due to the pandemic.

My point was really more that worker perceptions of their productivity increasing are just as subjective as management’s perception that productivity is decreasing. It’s all just a “feeling”. HN wants to stay WFH because they are more productive and want management to provide facts when they want to RTO, but the workers cannot really provide data to support their claim any more than management can.

Re:Amazon will require employees return to the office 3 days... by bamboozled on Saturday February 18, 2023 @09:38AM (#34847232)
Amazon needs workers, and if everything is remote, you're (likely) going to be a lot easier to replace with someone cheaper from a country with lower salary :)

Either way, there are probably millions of people who want to work for a FAANG and will happily go into an office if required. They'd likely be happy to move continents to be at said office.