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A comment on Ask HN: What are your biggest frustrations with DocuSign?.

Re:Ask HN: What are your biggest frustrations with DocuSign? by thensome on Tuesday January 10, 2023 @03:38PM (#34331139)
Working in support, customers who are upset that it asks them to make an account at the end, and therefore are unsure whether it works without an account. Then they have to call in and ask if their doc was submitted and yell at us for giving them something that says to create an account
[ Parent | on HN ]
Re:Ask HN: What are your biggest frustrations with DocuSign? by n0rlant1s on Tuesday January 10, 2023 @04:56PM (#34332132)
Wait is this an actual issue? Do you guys specify that it is strictly optional?
[ Parent | on HN ]