Cheerful Chatbots Don’t Necessarily Improve Customer Service

Re:Cheerful Chatbots Don’t Necessarily Improve Customer Service by TylerE on Saturday December 31, 2022 @12:46AM (#34193972)

I don’t mind patina, but it took my 3 tries to get an acceptable copy of of a rare naval history book.

The first arrived with the spine totally destroyed (some pages literally hanging on my a thread) and the second was shipped in such a large box that it came open during shipping, and every single page had a massive hard crease at varying angles.

Amazon handled it far as refunds, but it still took over a month, and that’s now 2 less copies of that book in existence, and it’s not exactly common.

This is a book that goes for $100+ even well used

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Re:Cheerful Chatbots Don’t Necessarily Improve Customer Service by WalterBright on Saturday December 31, 2022 @01:43AM (#34194276)

I have some old naval books, so I'm curious of the title of yours.

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Re:Cheerful Chatbots Don’t Necessarily Improve Customer Service by TylerE on Saturday December 31, 2022 @03:28AM (#34194680)

Got a couple shelf’s of em, but the book in question is Breyer - Battleships and Battlecruisers 1905-1970

Useful because it (brief, but extant) coverage of nations like Brazil, Spain, and Greece, which don’t tend to get much coverage.

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Re:Cheerful Chatbots Don’t Necessarily Improve Customer Service by WalterBright on Saturday December 31, 2022 @01:05PM (#34198944)

Wow, looks like a sweet book!

I have many, too, including the set "History of United States Naval Operations in World War II" by Morison.

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Re:Cheerful Chatbots Don’t Necessarily Improve Customer Service by TylerE on Saturday December 31, 2022 @07:04PM (#34202089)

I’ve been tempted by that one too… but I got too many I haven’t read already :)

Norman Friedman is excellent, very engineering heavy.

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