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A comment on Cheerful Chatbots Don’t Necessarily Improve Customer Service. Parent comment

Re:Cheerful Chatbots Don’t Necessarily Improve Customer Service by WalterBright on Saturday December 31, 2022 @01:05PM (#34198944)
Wow, looks like a sweet book!

I have many, too, including the set "History of United States Naval Operations in World War II" by Morison.

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Re:Cheerful Chatbots Don’t Necessarily Improve Customer Service by TylerE on Saturday December 31, 2022 @07:04PM (#34202089)
I’ve been tempted by that one too… but I got too many I haven’t read already :)

Norman Friedman is excellent, very engineering heavy.

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