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A comment on Cheerful Chatbots Don’t Necessarily Improve Customer Service. Parent comment

Re:Cheerful Chatbots Don’t Necessarily Improve Customer Service by TylerE on Saturday December 31, 2022 @07:04PM (#34202089)
I’ve been tempted by that one too… but I got too many I haven’t read already :)

Norman Friedman is excellent, very engineering heavy.

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