SouthwestAirlines' Meltdown Shows How Corporations Pit Consumers Against Workers

Re:SouthwestAirlines' Meltdown Shows How Corporations Pit Co... by stemlord on Friday December 30, 2022 @08:36PM (#34192448)

>There have been restaurants have tried non-tipping models,

You mean like most restaurants in europe? Yes the service there is on average worse than in American restaurants because of tips, but in my opinion not by enough of a margin to cost me 20% every time. The times that you would tip at a eu restaurant, its something reasonable well below the ridiculous 20% average that American businesses have swindled into existence

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Re:SouthwestAirlines' Meltdown Shows How Corporations Pit Co... by phpisthebest on Friday December 30, 2022 @08:42PM (#34192497)

Europe has a completely different cultural model. One of the most important services the waitstaff provides (for me anyway) is ensuring my beverages are refilled. This concept does not exist really where as they pay for every refill. This also changes the business dynamics as the Restaurant wants the waitstaff to "always be selling" to increase ticket revenue.

The US has a less hard sell model and free refills. That changes alot of the dynamics

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Re:SouthwestAirlines' Meltdown Shows How Corporations Pit Co... by anigbrowl on Friday December 30, 2022 @09:13PM (#34192739)

This is only true for people who don't drink alcohol with their meal.

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Re:SouthwestAirlines' Meltdown Shows How Corporations Pit Co... by phpisthebest on Friday December 30, 2022 @09:22PM (#34192810)

Given I stopped drinking over 20 years ago it is true for me.

Also if you are drinking alcohol (and only Alcohol) with EVERY meal, well you may have a problem

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Re:SouthwestAirlines' Meltdown Shows How Corporations Pit Co... by anigbrowl on Sunday January 01, 2023 @02:51PM (#34210104)

Most people don't have every meal in a restaurant.

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Re:SouthwestAirlines' Meltdown Shows How Corporations Pit Co... by ikr678 on Friday December 30, 2022 @08:48PM (#34192550)

The definition of 'good' and 'bad' table service is also very cultural. I am from a non-tipping country and I find American style table waiting very overbearing, bottomless refills are not a thing here (except table water). I dont want to make small talk with the waiter, I'm there to eat with my party.

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Re:SouthwestAirlines' Meltdown Shows How Corporations Pit Co... by stemlord on Friday December 30, 2022 @11:38PM (#34193626)

Yeah the only way waiting is better when staff is incentivised by tips is checking-in/getting their attention (for a refill or whatever)

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