Music App sometimes breaks. It just doesn't play certain sections of some songs, even on replay, closing the app doesn't help; a device reboot is required to play songs in their entirety. And this happens on both devices that are connected via hardwire as well as wifi/LTE.
Considering Apple's revenue it is ridiculous how long bugs persist in their applications.
https://9to5mac.com/2021/11/19/apple-podcasts-app-store-rati...
I actually have a whole laundry list of things I consider regressions in the Music app, but I'll just regale you with the most frustrating one for my use case:
If you use Home Sharing with wired headphones, it works. If you use wireless headphones with a local music library, it works. If you use wireless headphones and Home Sharing, it does not work. The program refuses to play anything. This was a nice surprise when I first tried to use Music after getting this laptop.
(I'm actually really curious if anybody else experiences this behavior -- anybody reading please chime in if so!)
Once they saw they could make money selling music, they started focusing on that and pushing that POS down your throat. Then when they finally realized they could sell apps on iPhones, that's where the focus went. The OS has stagnated since then, IMO. Their bread and butter has been selling apps, music and cloud storage, and it's clear (IMO) that's where all the actual development focus has gone.
Also the e-mail client is trash. It is supposed to support MS Exchange, and my co-workers and I used to use it at work just fine with OS 10.14. It was an awesome replacement for shitty Outlook. Once 10.15 came out, it would quit syncing, freeze up, stop sending email, etc. This was not just once in a while, it would literally quit working almost immediately. I was forced back into Outlook again. It felt like they never tested it with Office 365 even once. But of course, their own e-mail services work fine with it.
...iTunes was originally released with MacOS 9. It predates the public release of Mac OS X.
I would argue the opposite.
Their software has historically been terrible.
OG iTunes ranks at the top of the worst pieces of software I've ever used - rendered the iPod almost useless for me.
Their software is still unimpressive, but I'd argue it's trending in the right direction.
The App Store is functional. Safari is not terrible. Their email client is fine. The Apple TV UI is pretty snazzy, etc.