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A comment on EU Digital Markets Act, aimed at Google, Apple, Amazon, approved. Parent comment

Re:EU Digital Markets Act, aimed at Google, Apple, Amazon, a... by varispeed on Wednesday July 20, 2022 @08:55AM (#32165073)
Does it mean Google will have to enable call recording APIs on Android?

That would be sweet. Currently none of call recording apps work on my phone and this is a must have feature for me. When I take a call with my doctor I have to use my separate memo recorder, so that I can refer to the call in the future if I forget something.

Let's not mention usefulness of this feature when you are placing orders over the phone and then the other party claims this is what I wanted once they deliver something not as agreed. If I could record a call I had evidence in case of dispute.

[ Parent | on HN ]
Re:EU Digital Markets Act, aimed at Google, Apple, Amazon, a... by amelius on Wednesday July 20, 2022 @09:22AM (#32165436)
> If I could record a call I had evidence in case of dispute.

It might not be legal to do that, in all cases, and the evidence might not be valid.

[ Parent | on HN ]
Re:EU Digital Markets Act, aimed at Google, Apple, Amazon, a... by capableweb on Wednesday July 20, 2022 @09:53AM (#32165810)
It might not be legal to do a lot of stuff with your phone, but usually we leave that up to individuals to decide, rather than stifling the functionality of the phone.

Similar to how we treat knives and similar things.

[ Parent | on HN ]
Re:EU Digital Markets Act, aimed at Google, Apple, Amazon, a... by ensignavenger on Wednesday July 20, 2022 @11:02AM (#32166753)
Depending on where they are located... the vast majority of US states are one-party consent states. And many businesses already have a recording when you call them informing parties that the call may be recorded, which clear more legal hurdles in more jurisdictions.
[ Parent | on HN ]
Re:EU Digital Markets Act, aimed at Google, Apple, Amazon, a... by varispeed on Wednesday July 20, 2022 @10:59AM (#32166686)
This is not really a valid argument. If they were concerned about legality, we wouldn't have cameras on the phone and probably neither the call functionality.

That being said, call recording is legal in my country.

[ Parent | on HN ]
Re:EU Digital Markets Act, aimed at Google, Apple, Amazon, a... by ThatPlayer on Wednesday July 20, 2022 @03:44PM (#32171144)
Generally informing the other party you are recording is enough consent if they stay on the line. Plenty of customer service lines do that with an automated voice: "This call may be recorded (for quality control purposes)". So their party has already been informed that the call will be recorded, and there's no expectation of privacy.
[ Parent | on HN ]