I remember that microsoft had essentially sunsetted Microsoft Teams while they worked on a complete rewrite to be built into Windows. They were partially through it...

And then Covid happened.

Then, they had to go back and work on the old app, fixing as many issues as fast as they could because now a lot of people suddenly depended on the app.

To their credit, they did eventually fix the most pressing issues (more than two video streams showing at once, push-to-talk mode, etc...), but I do think they'll need to go back to a rewrite that can be used cross platform.

I agree, I know it isn’t new with Microsoft, but they sure do consistently release slow buggy software. It would seem that a company as large of Microsoft could get ahead of the issue, but perhaps it their size and beurocracy actually make it harder to quality control.

I've had nothing but negative experiences with Microsoft and their products on macOS. Unsurprisingly, dealing with their "support engineers" is maybe even more frustrating than using a macOS device that is infected with their software.

Speaking as an experienced person when dealing with M365 products in our fleet, I absolutely, 100%, cannot, in good conscience recommend for any company that supports macOS devices to purchase or use any Microsoft products. There is simply no amount of money you can pay (I'm fairly certain we have one of the highest license tiers) in order to get any assurance that you will get any meaningful functionality or support from them.

Yeah I was in the same position. Support is useful when the issue is documented in the kbase. Which 95% of our issues aren't because it's they were I would have found the answer myself already.

The support people are outsourced and seem to be penalized for escalating so they really know no more than we do. Getting them to escalate something is really a fight. They tend to stall us requesting the same extensive logs over and over.

I think a lot of their products are only held together by the hopes and dreams of their sales department.

Well It isn't new with any similar company either, Apple consistently releases slow buggy software for years too, just remember XCode, ha-ha

My Win10 laptop has started shutting off the WLAN device at the worst times, and it seems to happen when a Bluetooth mouse is connected and a battery charger is plugged in at the same time.

The troubleshooter and report forms both crash on opening.

I guess that's one way to hit a "zero negative feedback" KPI!

The symptoms (aside from the feedback reporter issue) likely point at a hardware issue with the underlying machine, and probably not a software bug.

I've had WLAN shutoffs related to drivers, would you consider that hardware or software? Are you thinking power droops or what's the hardware history of WLAN shutoffs look like?

I'm suspecting a power issue and that the internal WLAN and Bluetooth device are likely on the same USB root hub. Have you checked the manufacturer for newer USB drivers?

I use excel/word daily and they work great on my M1 mac and feel modern.

Do you mean a mac version?

Honestly just having microsoft software adhere to apple human interface guidelines and the menu system improves it infinity percent (∞%)

Using office360 is a confusing jumbled mess.

I can't help but think it's on purpose.

I remember talking to an ex-microsoft guy decades ago about some incompatibility with some third party thing. I said sometimes new engineers didn't know how their software would be used or interact with other stuff. He told me not to be naive. Microsoft had meetings trying to figure out "how can we own this?"

Isn't it precisely when they can do that that you know it's a good business?

Good for whom?