The symptoms (aside from the feedback reporter issue) likely point at a hardware issue with the underlying machine, and probably not a software bug.
I've had WLAN shutoffs related to drivers, would you consider that hardware or software? Are you thinking power droops or what's the hardware history of WLAN shutoffs look like?
The troubleshooter and report forms both crash on opening.
I guess that's one way to hit a "zero negative feedback" KPI!