Tell HN: There needs to be a “right to speak with a human”

Re:Tell HN: There needs to be a “right to speak with a human” by rdtwo on Thursday March 24, 2022 @11:39AM (#30791402)

Probably not but if we do pay the 10$ a month i want that support

[ Parent | on HN ]

Re:Tell HN: There needs to be a “right to speak with a human” by BizarroLand on Thursday March 24, 2022 @12:03PM (#30791768)

With all of the recent stories of people being locked out of their Google Accounts with no recourse, it would be great if Google offered one-time customer support for, say, $50 that would work with you to restore access to your accounts.

They may not make money hand-over-fist but I bet there's enough need for the service that it would be self-supporting.

[ Parent | on HN ]

Re:Tell HN: There needs to be a “right to speak with a human” by sokoloff on Thursday March 24, 2022 @01:21PM (#30792808)

If there ever was a shortfall in a given quarter, maybe companies could now dial up the strictness on suspicious account suspensions?

[ Parent | on HN ]

Re:Tell HN: There needs to be a “right to speak with a human” by thfuran on Thursday March 24, 2022 @06:29PM (#30796196)

And when they dial it up a bit too much and people start moving to some new platform in frustration, they can just use those service fees to buy that!

[ Parent | on HN ]