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A comment on Tell HN: There needs to be a “right to speak with a human”. Parent comment

Re:Tell HN: There needs to be a “right to speak with a human” by BizarroLand on Thursday March 24, 2022 @12:03PM (#30791768)
With all of the recent stories of people being locked out of their Google Accounts with no recourse, it would be great if Google offered one-time customer support for, say, $50 that would work with you to restore access to your accounts.

They may not make money hand-over-fist but I bet there's enough need for the service that it would be self-supporting.

[ Parent | on HN ]
Re:Tell HN: There needs to be a “right to speak with a human” by sokoloff on Thursday March 24, 2022 @01:21PM (#30792808)
If there ever was a shortfall in a given quarter, maybe companies could now dial up the strictness on suspicious account suspensions?
[ Parent | on HN ]
Re:Tell HN: There needs to be a “right to speak with a human” by thfuran on Thursday March 24, 2022 @06:29PM (#30796196)
And when they dial it up a bit too much and people start moving to some new platform in frustration, they can just use those service fees to buy that!
[ Parent | on HN ]