Sure it'll take time.

Google cannot have it both ways though. They have a habit of completely restricting all ways of appealing or contesting these issues ostensibly because they think their tech is so good that it isn't required (at least in the vast majority of cases), and yet we have people permanently locked out of their personal and work GMails for months on end (or indefinitely) and now being accused of copyright infringement for the digit "1", with a bold assertion at the end of the email saying "This restriction cannot be reviewed".

Google's become so big that collapse/disruption is inevitable.

>They have a habit of completely restricting all ways of appealing or contesting these issues ostensibly because they think their tech is so good that it isn't required

Are you sure it's not just because providing them would cost money?

They'll certainly cost money. Can they afford it? Yeah, they can.

I think the issue is that Google thinks that operational scale is what defines the correct solution- even when they are not at the scale that requires the solution they are using. They seem so enamored with operating at stupidly high scale that they don't realize they actually can afford to do this right, and if they did that while being mindful of scale, they would be much harder to displace than they currently are.

Companies don't spend as much as they can afford, they spend as little as they can get away with.

I'd have more sympathy if it weren't "A review cannot be requested for this restriction." It's designed to be as brutal and draconian as possible. They chose this. It is guilty until proven innocent, with no recourse.

Sometimes I wonder if people will excuse anything Google does that hurts people and assume it is some sort of magic to not choose to do that.

That's what Goolag does for quite a long time already. Changed IP address? Goodbye mail. Know your password? Still no. Know your secret answer? They laugh at you. Out of options? Sucks to be you. We don't care if you're in a different country or having an emergency. Google is just plain evil.

"Guilty until proven innocent" implies the guilt presumption can be reversed by proving you're innocent.

I don't think this is the case here.

Nah, it's just "you're guilty, the end."

The faster the fix can roll out, the faster a breakage can also roll out. Move slower and break fewer things.

I remember interviewing at Amazon (this was 2009) and being told that any engineer could deploy to the main site at any time. The thought terrified me.