News for hackers. Stuff that matters.
Re:Canon is telling customers how to override counterfeit ca... by tzs on Saturday January 08, 2022 @10:17AM (#29852415)
> the tech support person had the gall to tell me they have different ink for different regions because the climates are different. I nearly swallowed my teeth at the stupidity of such a claim.

Can you explain why it is a stupid claim?

High humidity is known to affect things such as ink drying time which can affect print quality, so it isn't immediately obvious to me that it would be stupid to have different ink formulations for different climates.

Edit: note that I'm not saying that HP was telling the truth. I just wanted to know how the very idea that of different inks for different climates is apparently stupid.

Yes, in most places the humidity varies a good amount. But there are regions where it tends to be high most of the time, and regions where it tends to be low most of the time. It doesn't seem inherently absurd that an ink company might have say low, high, and regular humidity ink formulations designed for areas that are persistently low, persistently high, or neither.

You might expect this to be pointless because humidity often swings a fair amount each day, but that the way humidity affects printing is by changing the moisture of the paper. A place where humidity swings from low to high and back on something like a daily cycle is likely to have much smaller swings in paper moisture content. The paper will remain closer to the some sort of weighted average of past humidity.

Re:Canon is telling customers how to override counterfeit ca... by jevoten on Saturday January 08, 2022 @10:32AM (#29852572)
A quick search reveals Europe and the US are coded as different HP printer regions, despite having overlapping humidity profiles, and the humidity difference between Louisiana and Alaska is far greater than between New York and London.

It is clearly a bald faced lie, coming from the least trustworthy source. If they told me water was wet, I'd double-check.

Re:Canon is telling customers how to override counterfeit ca... by calciphus on Saturday January 08, 2022 @10:29AM (#29852553)
Regions like "Americas", "Western Europe", etc often have far more variance within them than is worth accounting for in a printer ink formulation. I can travel within just the state of California and have more humidity variance than could possibly justify region locked printer ink.

It's for price localization - sell at what the market will bear, and different regions have different price points.

Re:Canon is telling customers how to override counterfeit ca... by gitgrump on Saturday January 08, 2022 @10:59AM (#29852847)
The hygrometers in my house swing between 30% and 70% depending on the season, but I apparently don't need to take that into account when buying printer ink. "Uh oh, it's raining! Honey, get the South America ink cartridge, quick! I have a form to print!"
Re:Canon is telling customers how to override counterfeit ca... by LanceH on Saturday January 08, 2022 @10:38AM (#29852634)
Climates and regions only have a mild correlation. How many regions would you need for a single state like California? If this were true, you would need seasonal ink in Wisconsin. Before selling it to you, they would have to ask a series of questions whether the printer would be in a climate controlled area or not, etc...
Re:Canon is telling customers how to override counterfeit ca... by kelnos on Saturday January 08, 2022 @07:33PM (#29858394)
> High humidity is known to affect things such as ink drying time which can affect print quality

Sure, but I would assume that the US is a single region for the printer cartridge DRM's purposes, but you can easily find both areas of rather high and rather low humidity in the US.

I don't think the parent you're replying to is saying that the idea that things perform differently in different climates is a stupid claim, but that it's essentially impossible that's the reason why HP region-locks their cartridges, and claiming such is indeed stupid. (Or just flat out rude and disrespectful of the support person.)

Re:Canon is telling customers how to override counterfeit ca... by quickthrowman on Saturday January 08, 2022 @10:18PM (#29859632)
> Can you explain why it is a stupid claim?

There is only one US region cartridge and the US includes Alaska and Florida, or the high plains and Florida. The difference in humidity in these regions is massive. I would need different ink in the summer and winter in my upper Midwest state.

It doesn’t pass the smell test. Humidity probably does affect printing on some level, but that is irrelevant to the HP support person’s claim about why cartridges are region locked. They’re lying about why the region locks exist, this isn’t hard to understand.

Re:Canon is telling customers how to override counterfeit ca... by userbinator on Saturday January 08, 2022 @07:06PM (#29858124)
I've noticed that in Southeast Asia, inkjets (often with a CIS) are far more popular than lasers, and heard it being attributed to the fact that in tropical climates, toner clumps easily but ink stays moist; and in a lot of other regions in the world, ink dries too quickly and clogs printheads, while toner stays dry and usable.
Re:Canon is telling customers how to override counterfeit ca... by s_gourichon on Saturday January 08, 2022 @04:38PM (#29856583)
And even if the region-humidity thing was true, the printer could just print a warning. That would not justify a plain refusal to print, would it?
Re:Canon is telling customers how to override counterfeit ca... by mcphage on Saturday January 08, 2022 @10:23AM (#29852492)
They might have different formulations, but they don’t have any justification for preventing ink from one area from even being usable in another.
Re:Canon is telling customers how to override counterfeit ca... by vidarh on Sunday January 09, 2022 @03:21AM (#29861399)
That might justify giving a warning, not refusing to print. And it then would make far more sense to offer a setting where you can indicate your typical humidity, not assume humidity based on huge regions and that people won't move.