Here's a sad anecdote:

This is from a courthouse, they have a web application to register and edit formal requests from lawyers. Decent computers, ok network and printers.

From:

  - listening to the lawyer, 

  - (potentially reloging due to session timeouts),

  - accessing the right case through a long ID, 

  - re asking the lawyer about the case ID because half the time they confuse with another ID system, 

  - retrying to fetch the case, 

  - selecting a bunch of options (most are direct mapping from ID to value, ID is actually concatenation of these values) 

  - clicking a few more times, 

  - reinputing some the already redundant values and waiting for the system to generate the .odt. 

  - If that does not fail, you get an activex embed view of the document, 

  - which is 10-15% of the time incorrect in a few places, so manual edit here we go.

  - You can now print it x2

You spent 5 full minutes on this.

One day, network failed so no more web app. Girls told me they have a stash of old printed templates to fill manually. So I took the piece of paper, and while talking to the lawyer I could write things on the fly. It took 30 seconds, no wait, no uncertainty, no redundancy, no last minute error correction.

Middle age monks > 2000s technology (when implemented in absurdia)

yup, computers help us solve problems that we would not have without them