This does not have as much overlap with designing a company around being to handle delivery as one might like.
My observation is that in the UK, developer pay in the public vs private sector is not so wildly different than it is in the US.
The public sector can reliably get quite good staff.
They all seem quite fulfilled, too.
Generally in the UK you have to go freelancing to earn the top of the market, but even permanent roles in private sector have much better pay for less responsibility. E.g. I saw some GDS "Head of" roles advertised with a salary band ~£60-80k.
AFAIK, they've also dialled back on public sector & they now offer defined contributions nearer to general private sector.
Start at https://www.gov.uk/
I am impressed with the careful and clear use of language to explain everything. It is just so easy to understand what is going on, where I am on the site, and what I need to know.
[0] https://literacytrust.org.uk/parents-and-families/adult-lite...
Introduction
The most common questions we’re asked by visitors to GDS are things like:
“How did it all start in the first place?”
“How did you get where you are now?”
“How can I get my government/team/organisation to do similar things?”
Also looking at FAQ and PAA data does give insight into searches that your not providing information to your users - which you can quickly solve by adding FAQ's
Just blindly assuming that users will automatically know to go direct to the relevant .gov site is typical Civil Service Arrogance.
No duplication, no stupid FAQs that link to thing i actually want. Just one page with the right content at the top of the Google search results.
One more for good measure: the "design principles" page: [3].
[1] https://gds.blog.gov.uk/category/government-as-a-platform/
[2] https://design-system.service.gov.uk/
[3] https://www.gov.uk/guidance/government-design-principles