This is what makes the Theranos case qualitatively different from (say) WeWork, and why she's facing criminal charges. You buy office space from WeWork, you get exactly what you pay for, even if there were insane shenanigans going on in investorland. You buy a lab test from Theranos, you're getting essentially fake results and risking your health on it.
Like, there are rapid COVID tests out there. They're marketed as accurate. Yet everyone knows they're not foolproof. If I got a positive rapid test, the first thing I'd do is go get a PCR test.
With these Theranos lab tests, it's honestly (to me) a similar thing. If I'm a startup trying to make a cheap HIV test, and I know it's not perfect, it's wrong sometimes, does that make me a criminal for wanting to get real-world users to use my product? Isn't it more of a regulatory oversight if people are making medical decisions based on new and imperfect tech?
But my limited understanding of this case is that the Edison machine was so inaccurate as to be near useless. So if customers had been informed about how bad it was, they would not have chosen to use it.
... or the businesses that purchased the machines, and every average person who got tested with those machines and put their faith in the results, all because she was dishonest.
This is the healthcare industry we're speaking of - it's not just investors at stake here, it's everyone's health that she put at stake for the sake of getting herself rich.
Edit: Regarding prototypes in the wild; given that this is healthcare, I don't mind prototypes being used as long as the unknown accuracy of the devices is clearly communicated before they are used, and everyone getting a test understands that they're part of a clinical trial. This was absolutely not the case.
She was fucking around with the actual health of people for her own financial gain.
I'm guessing everyone who made medical decisions based on her faulty machines cares a great deal.
How can you have so little empathy for the everyday people caught up in this