Lots of data in business isn't generated by another program, it's built and maintained by users.
I see people move from a filesystem based workflow to a database and while that may be faster and more efficient you lose those tools to look at and tweak data. You either need to write those or teach them how to navigate the database. People rightfully hate black-boxes as soon as stuff stops working as expected.
Personally, I love the Linux command line and will pipe stuff in and out or stash things in flat files. I may move the data back into a spreadsheet to get more visibility or look for trends.
I could just open it in a text editor I suppose, but then I have to deal with escaping, and moving around cells, and that sounds painful.
But things really are hopeless.
Even Microsoft can't control the monster they unleashed on the world. Execs and managers using Excel instead of Planner for project tracking ("Spreadsheets are for manipulating numbers, not word processing!"). Used in that way, Excel isn't so fragile, but why is it being used at all? For f*cks sake, hasn't anyone ever heard of Word tables?
Honestly, anyone who uses Excel as a database should be exiled to... someplace where they can't do any more damage. Maybe connectivity-poor rural Arkansas. That's technological malpractice. It's indefensible, and an embarrassment to the whole tech sector that anyone is trying to excuse it.