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Re:WD My Book users wake up to find their data deleted by Popegaf on Friday June 25, 2021 @04:33AM (#27628393)
EOL should be made to legally mean: opensource or something equivalent.

If Windows isn't supported on my laptop, I can nearly always replace it with Linux and still keep it alive. With stuff like this, they can decide to never update it again or just turn off some critical service and render a device unusable. It's not just a thing about owning what you purchase and having the freedom to do what you want with it, it's also about the environment. Forcing things to become dangerous for use or just having the power to kill it remotely out of business interests means more electronic trash.

https://publiccode.eu/ goes in the right direction on a similar topic, but this should also start getting a bit of the limelight.

Re:WD My Book users wake up to find their data deleted by jrm4 on Friday June 25, 2021 @01:34PM (#27633887)
What, no "Stallman was right?"

Okay. Stallman was right. I know it's cliche, I know he's weird. But I learned a LONG TIME AGO never to bet against the man's predictions and ideas on software. He called all of this, and quite a few people (especially HERE) would do well to get back to fundamentals and work on fixing it.

Re:WD My Book users wake up to find their data deleted by ndesaulniers on Friday June 25, 2021 @02:10PM (#27634337)
You're not wrong, Walter, ...
Re:WD My Book users wake up to find their data deleted by mandmandam on Friday June 25, 2021 @02:52PM (#27634831)
Imagine being that right, that often, on things that important - and being ignored / smeared / mocked for your trouble.
Re:WD My Book users wake up to find their data deleted by ndesaulniers on Friday June 25, 2021 @03:41PM (#27635348)
Forgive me, I forgot criticism amounts to sacrilege.
Re:WD My Book users wake up to find their data deleted by typhonius on Friday June 25, 2021 @04:23PM (#27635803)
Like a modern day Cassandra.
Re:WD My Book users wake up to find their data deleted by hedberg10 on Friday June 25, 2021 @06:21PM (#27636981)
GNU/right, please
Re:WD My Book users wake up to find their data deleted by specialist on Friday June 25, 2021 @09:13AM (#27630351)
re publiccode.eu

Great link, thanks. Very encouraging.

I've been saying "citizen-owned software".

FWIW, I ran for office on an election integrity platform. Demanding that we own and operate our own elections. While "open source software" worked well enough (10+ years ago), everyone immediately understood "citizen-owned software". Transforms that bullet point into 90/10 (pro/con) issue.

Edit: I should clarify something. FOSS isn't sufficient. Citizen-owned software means we control the repo, builds, distros, etc. Microsoft, RedHat, whomever can fork or whatever, for resale or whatever. But we always control the root.

Re:WD My Book users wake up to find their data deleted by gunapologist99 on Friday June 25, 2021 @11:47AM (#27632241)
> Edit: I should clarify something. FOSS isn't sufficient. Citizen-owned software means we control the repo, builds, distros, etc. Microsoft, RedHat, whomever can fork or whatever, for resale or whatever. But we always control the root.

Who is "we"? That's the point of FOSS: "we", as "we control the repo, builds, distros, etc" is defined basically as anyone who wants to do it. The idea of forking is an incredibly important part of that, but it sounds like you're suggesting that "we" would be limited to a specific group and centralized control.

Re:WD My Book users wake up to find their data deleted by specialist on Friday June 25, 2021 @01:50PM (#27634082)
> Who is "we"?

Citizen-owned software.

I explicitly said FOSS. Any one can fork. How can I better make that point?

My motivation: my county invests in its own election management system (GIS, VRDB, ballot production, tabulation, report generation, etc). I demand that this entire stack is available to everyone for any purpose. Especially other counties that want an alternative to proprietary stacks hidden behind trade secrets, copyrights, and onerous EULAs.

Is this not what you want too?

> ...it sounds like you're suggesting that "we" would be limited to a specific group and centralized control.

"We" the citizens implies "everyone".

But more to your point, what are some examples of FOSS which are not de facto centralized?

I refer you to RMS' Four Freedoms. https://openedreader.org/chapter/stallmans-four-freedom/

A good start. I reiterate that FOSS is necessary but insufficient for citizen-owned software.

Re:WD My Book users wake up to find their data deleted by jrm4 on Friday June 25, 2021 @01:35PM (#27633905)
Exactly. "Citizen-owned" is half-right. FOSS gets you the rest of the way.
Re:WD My Book users wake up to find their data deleted by specialist on Friday June 25, 2021 @02:01PM (#27634213)
FOSS is the start. Then comes governance, culture, etc.

Bryan Cantrill's "Power to Fork" thesis is relevant. http://dtrace.org/blogs/bmc/2010/08/03/opensolaris-and-the-p...

Sadly, I lived that experience on another FOSS project. Wish I had heard Cantrill before I committed to that effort.

I'm also deeply influenced by Pieter Hintjens. https://en.wikipedia.org/wiki/Pieter_Hintjens#Bibliography Ditto Clay Shirky, eg Here Comes Everyone.

Nadia Eghbal's research is on my reading list. https://nadiaeghbal.com/oss/ Having just skim read, it looks very insightful, cogent.

Re:WD My Book users wake up to find their data deleted by rbanffy on Friday June 25, 2021 @06:18AM (#27628964)
This is an interesting point: there is an analogy to be made with unmaintained equipment that can become environmental hazards and making such equipment without proper warnings and recalls.

I was thinking of getting one for myself, but I think I'll stick to USB-connected JBODs.

Re:WD My Book users wake up to find their data deleted by greyhair on Tuesday June 29, 2021 @09:25AM (#27675453)
I live the hybrid life, connected media, with the essential data backed up to disconnected USB drives.

Convenience and resilience at the same time.

Also, you need at least two different USB drives, that you back up to in A/B fashion. I prefer to own two separate brands.

Re:WD My Book users wake up to find their data deleted by megous on Friday June 25, 2021 @08:41AM (#27630012)
The powerpc SoC in that drive is even supported in mainline Linux. And the code for original v2.6.32 Linux and some ancient U-Boot is available on WD website. So people could have made their drives secure after EOL. Some maybe even did.
Re:WD My Book users wake up to find their data deleted by dividedbyzero on Friday June 25, 2021 @02:01PM (#27634227)
> So people could have made their drives secure after EOL.

A very, very, very select few with the necessary skills could have. This is a mass-market device, if 1 in 10 000 buyers is able to do this, that'd be a lot, and then those would have a Linux machine on an ancient SoC with none of the original functionality.

Re:WD My Book users wake up to find their data deleted by megous on Saturday June 26, 2021 @07:40PM (#27647059)
So? The code is available, which is what the parent commenter wanted. Getting something FOSS running using something that's already supported in mainline Linux is a week long project, perhaps, if you suffer with outdated U-Boot. You can still download the code for this device even on WD's website. (That's quite something, because typically companies start violating the GPL shortly after the device stops being sold, or when they get acquired and redesign their website)

This one would probably be harder, because there's not a ton of 32bit ppc distros around, and the storage is limited, so you'd have to setup some toolchain and build some ppc basis for the userspace, yourself.

I don't think many people would root for some 11 year old WD's trashy userspace code, and would rather want to run current musl, busybox and samba on this, or whatever.

Someone who likes these devices could have done the work and could have published it for others.

Re:WD My Book users wake up to find their data deleted by greyhair on Tuesday June 29, 2021 @09:17AM (#27675349)
I know people that had these and later just opened them up and pulled the drives for use in a freenas box.

So it isn't completely trash, the drives were still usable even though they were done using it as a MyBookLive device.

Re:WD My Book users wake up to find their data deleted by alisonkisk on Friday June 25, 2021 @08:46AM (#27630067)
The free market soluton:

Market experimentation is necessary for innovation. Now we've learned never to buy a product from WD (in case you forgot that last year they intentionally sold unfit SMR hard drives and lied about it).

Also, always have backups (not just syncs!).

Re:WD My Book users wake up to find their data deleted by mumblemumble on Friday June 25, 2021 @09:18AM (#27630398)
> Now we...

In this case, "we" is probably a very small group of people. For starters, it's limited to folks who hear about this in the first place. Ars Technica isn't exactly a huge news site, and, while it might be mentioned on TV news, I doubt they'll be talking about it all day long, so only a subset of their viewers would hear about it. Then, beyond that, it's limited to the subset of those who believe that the appropriate response is to not buy WD products anymore. Which isn't everyone on HN, and might not even be half of them.

So maybe we're looking at 1% of the general population? Their opinion isn't going to make a big enough dent in WD's revenues to justify the cost of supporting a product like this past its commercial end of life.

I think that there is a free market answer to this, but it in no way involves successfully pressuring companies like Western Digital to support discontinued products in perpetuity. It's just good old-fashioned "caveat emptor", pure and simple.

Granted, we're talking about consumer tech, so the vast majority of emptors don't have the background knowledge to be able to successfully caveat for themselves. So that approach is sort of acknowledging that a bunch of people will be screwed.

Which might be the best you can get. This is an area with no perfect solutions. More consumer product regulation might curtail events like this, but at the cost of more regulatory costs, possibly stifling innovation, and the risk that the legislative body (few of whom really understand these issues themselves) will just deliver us the latest heinously misdesigned law in a long series of heinously misdesigned law. Leaving things as they are might avoid all of that, but would guarantee that things like this keep happening more-or-less unchecked. Which kind of solution someone prefers is perhaps more a matter of political leaning than any practical consideration.

Re:WD My Book users wake up to find their data deleted by tiagod on Friday June 25, 2021 @09:00AM (#27630194)
We learned that. But does my grandpa even know what WD is when he goes to the shop buy a disk and is sold this thing?
Re:WD My Book users wake up to find their data deleted by minikites on Friday June 25, 2021 @09:18AM (#27630402)
Exactly, so many "free market" arguments boil down to blaming the victim of corporate malfeasance.
Re:WD My Book users wake up to find their data deleted by minikites on Friday June 25, 2021 @08:57AM (#27630169)
Every brand proves themselves untrustworthy at some point, look at Seagate or every airline. The free market breaks down all the time and that's why government regulation is so necessary.
Re:WD My Book users wake up to find their data deleted by nonameiguess on Friday June 25, 2021 @01:40PM (#27633959)
This is a broken model when the consequences of making the mistake can be so dire. At the extreme end of this, sure, the "free market" can punish United Carbide by driving them out of business after they killed 3000 and poisoned half a million people in India, but what good does that do the people who got killed?

Markets can only behave reactively, but some harms need to be mitigated proactively.

Re:WD My Book users wake up to find their data deleted by cactus2093 on Friday June 25, 2021 @09:07AM (#27630276)
I find the environmental impact argument here to be very dubious. Even if a Linux-like alternative were available for this hard drive, the vast majority of people would be unaware of that or not willing/capable of figuring out how to work it and would throw the device away and replace it anyway. And even if they did save the hard drive, they might just use the money they saved by not replacing it to upgrade their computer or phone a little sooner instead.

Hard drives are a particularly bad example too because the risk of failure goes up as the device ages, so people probably should replace them after a few years of heavy use regardless of software support.

We live in a rich society, electronics are relatively cheap, and people like having shiny new things. We will inevitably continue having more and more electronic waste. Right to repair type laws are great for consumers for many other reasons, but I don’t think they’ll make any kind of meaningful dent in the reduction of electronic waste.

Re:WD My Book users wake up to find their data deleted by myself248 on Friday June 25, 2021 @09:36AM (#27630582)
Hard drives are a mediocre example, but I have exactly such an enclosure sitting around that I use as cold-storage because I know better than to connect it to a network. If I want to get data off it, I set up an isolated segment in RFC3927 space.

As a result, I've bought a new NAS-type device which does have supported software and which I can put on a live network with only minimal worry. (I still take backups of course, but not as thoroughly as I should.)

That's a direct waste impact of the device being out of support. I like the form factor. I like the capacity. I wish I could just run Openwrt or something on it. (It's a Marvell SOC inside, so that's the likely target if I had porting skills.)

Re:WD My Book users wake up to find their data deleted by edgeform on Friday June 25, 2021 @03:31PM (#27635236)
> If I want to get data off it, I set up an isolated segment in RFC3927 space.

Do you really not see how completely unrealistic this is for the average consumer, and honestly the majority of HN readers?

Re:WD My Book users wake up to find their data deleted by pbhjpbhj on Saturday June 26, 2021 @02:25PM (#27644483)
I get the impression they're only describing how they handle it (for the crowd here); I don't see any suggestion the OP thinks this is a reasonable expectation of ordinary consumers.