I'm not entirely happy with fastmail. Too much of legitimate mail ends up in Spam. They even put aliexpress mails to spam, that kind of domain surely must be whitelisted. I'd prefer more spam in inbox, because right now I have to check spam every the time to ensure that nothing is lost.

Settings -> Filters and Rules -> Spam Protection -> Advanced settings -> Custom

Ikea mass marketing emails are ~5.5 for me, and essentially all of the “false positives” in my spambox. The real spam is all 20+.

It looks like fastmail defaults the threshold to 5. Try increasing it to slightly above the score your legitimate emails get.

A bit off-topic, but I'm constantly surprised that e-mail companies are so bad at this. If I, as a user, keep corresponding with someone, what kind of brain-dead system keeps putting their mails to spam? (answer: gmail) I am communicating with them, do you really think they are spamming me? It's so frustrating. And yes, their SPF & similar headers are correct (or at least they seem to be, as G of course doesn't tell me why it went to spam). I know I can setup filters, but I thought they had that "smart" machine learning thingy? Or at least some simple "if" statements? /rant

To be fair, aliexpress is pretty spammy. If they use simple bayesian filter for their spam filter it's pretty understandable that aliexpress emails ended up being marked as spam.

To be fair, 70% of what I get from AliExpress is actually spam, despite having disabled all the email switches I could find. For each order, I get 3-5 near-useless emails and every visit to the site results in a week or two of "abandoned cart recovery" emails.

I've used fastmail for 20 years and Im very happy about it. Before that I used telnet to a server and running pine. While traveling in India I got fed up by the lag so I decided to try out this web-mail thing that everyone was talking about. I came across an Indian IT magazine that compared all the big players at the time, and fastmail came up on top. Easy choose, never liked big corp anyway. I've since tried out most alternatives, buy nothing could match my need as well as fastmail. Thumbs up!

I just switched back to Fastmail after a year of testing alternatives (mailbox.org, Private Email [a Namecheap company], Runbox, and Zoho Mail) and I'm quite happy with it.

Long time fastmail user and I love it. Simple and works great. Use it for business and personal now.

Check out TricepMail.com. I'm curious to see what HN thinks of it.

Services like email don't have a high barrier to entry and most customers don't have complex technical requirements, so much of choosing a provider is based on trust and instinct - rightly or wrongly.

I remember a while ago someone promoting a new email service that "focused on privacy", etc. A few knowledgeable HN users quickly pointed out they were running Mail-in-a-Box on a single Digital Ocean droplet.

Your open source link contains nothing, your blog has no posts, your Windows app is not found in the store, your privacy policy is from a free policy generator tool, there are no reviews due to the service being new and there is no documentation for how to use custom domains, etc. You may offer an excellent service, but there's not a lot to base trust on.

It is a brand new service still in the early stages of development. Building trust will take time, especially since it's new, but I think competition in the email space is a good thing.

Thanks for your feedback!

Oh, also, the open source repos are coming soon. Only so much time in a day. :)

It looks interesting, it goes the functionality checkboxes, but given the thread here the target audience is likey interested in privacy and security. Tricepmail seems to have little to no information about security, and the privacy policy is basically GDPR compliance (specifically: we'll tell you what we collect personal info for) with the option to sell the data to third parties. Additionally, the apps appear to be in beta-stage still. They're functional, but still pretty rough in appearance. You're going to be hard pressed to convince anyone here to switch to a service that retains the right to sell your data, doesn't reveal the country of administration, and is relatively new.

Thanks for your feedback. I will touch on all your points.

TricepMail is designed specifically for privacy, and not only privacy for your data on TricepMail’s servers but for preventing others from tracking and selling your information as well. The privacy policy specifically states that there is no collection of your personal information. TricepMail is based out of Colorado, US, but considering moving to another country which might be better for privacy.

The UI is definitely very minimal, but that is on purpose by design. No need for a bunch of visual clutter when reading/sending email. Improvements can and will be made though, of course.

When Zuck says Facebook wasn't sharing our data with NSA/Prism, he has his company's and his own reputation on the line if he was lying... we don't know who you are and what this service is, so, sorry to say, but your 2nd paragraph doesn't mean much.

I could promise you I'll send you a legit authentic fancy gold Rolex worth $20,000 if you transfer me $15,000, so you can re-sell it and make $5,000 in an instant. Would you believe me?

FWIW, Zuck/Facebook and every other shady company who uses dark patterns and takes advantage of their users disgusts me. It's one of the primary reasons I started TricepMail.

Are you representing tricepmail? Because it kind of sounds like you are. And if you are, it's kinda shady to not disclose that in your initial post asking what people think of it...

Really happy with fastmail. It is above anything else, very fast.