My experience is the exact opposite of yours - I find Gmail's spam detection absolutely amazing. I get essentially zero spam in my inbox, and perhaps 4-6 false positives in the spam folder a month.
>As a Gmail user, there is nothing you can do to verify that you're getting all of the legitimate mail traffic that is being sent to you.
What other communication service/protocol would allow you to do this?
That's 4-6 valid messages a month the average user will never see.
Because of that I just added a recurring remainder to go through gmails spam folder every sunday, but that of course defeats the purpose.
Gmail also thinks that every 2fa message from Microsoft is spam for some reason, despite how often I tell it is is not.
Ideally this phrase would not be so widely known and understood if Gmail didn’t have so many false positives going to the spam folder. I’d imagine that, as a performance metric, the Gmail team would consider false positives to be a metric for improvement, not a metric of pride.
Low and behold there was an email in there that was fairly important.
That seems like a lot; with FastMail I get basically 0. The last time this happened was years ago.
I do get the very occasional spam, maybe 5 messages/month or so. Most of them are from marketing agencies that want to "collaborate" on my website or some such and have a spam score of 0 or close to it, and arguably isn't "spam" in the same way as "grow a bigger dick!"-spam is. I doubt gmail would catch those too.
We get so much spam from gmail that gmail has earned itself an increased spam score just because its gmail. Its unlikely that my users see much from gmail, unless they want it.
I run my own mail server and have been for years. My e-mails use SPF, DKIM, DMARC, I have a reverse DNS record set up, a score of 100/100 on mail-tester.com... yet Microsoft refuses to accept my emails. They are sent to the spam folder of my recipients.
I tried contacting their support about it, I'll let you guess how well it went. A man from a warm country told me to join some sort of Microsoft partner program, for which I would have to pay.
This is a disgrace. E-mail is behind closed gates now, because of bullies such as Microsoft.
Worst of all, Gmail especially isn't great about tagging messages as spam; a good chunk of messages sent from outside the Gmail network simply disappear. As a Gmail user, there is nothing you can do to verify that you're getting all of the legitimate mail traffic that is being sent to you.
Further, if you're trying to send any kind of business correspondence over email, you have to contend with a massive industry of scammers that are also targeting people with lookalike messages.
I love the email protocol, but from a broader service standpoint, email is terribly broken right now.