Yes, there are are colloquial uses where it is gender neutral, but those are not universal internationally.
This seems like a completely made up problem.
> This seems like a completely made up problem.
Only because it doesn't impact you. Consider developing more empathy. Surely you know some folks who gave challenges in their lives that others callously dismiss as not a big deal.
> Surely you know some folks who gave challenges in their lives that others callously dismiss as not a big deal.
Sure do. And they recognised that those problems were their own that they needed to overcome. Not insist that everyone else change to accommodate them.
So for some people guys has a touch of the ladies not being explicitly asked for feedback to questions like "hi guys, where should we go today". Now this is not universal but language rarely is and context matters a whole lot.
Well yes, which undermines your example. When I see women use the term 'hey guys', they are normally addressing a mixed group, with no precedence implied or inferred. In a 1-on-1 conversation, I would find it weird asking someone their dating history if I didn't know what their sexual orientation was. Different context, different connotations.