News for hackers. Stuff that matters.

A comment on Open Source does not mean “Includes Free Support”. Parent comment

Re:Open Source does not mean “Includes Free Support” by AndrewDucker on Sunday November 15, 2020 @06:25AM (#25100304)
You're choosing to not use the system they use to run the project. If that means you can't communicate with them then that is your problem, not theirs.
[ Parent | on HN ]
Re:Open Source does not mean “Includes Free Support” by Lammy on Sunday November 15, 2020 @08:11AM (#25100909)
Personally I think we all lose in this situation, the community included. E-mail should always be an option.
[ Parent | on HN ]
Re:Open Source does not mean “Includes Free Support” by ghaff on Sunday November 15, 2020 @10:08AM (#25101730)
For projects that want to cast the widest net, they should arguably engage with community (broadly) wherever they are/want to be. For small projects/individuals? It can absolutely make sense to insist on a specific workflow that reduces their work.
[ Parent | on HN ]