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Re:DoorDash S-1 by save_ferris on Friday November 13, 2020 @10:57AM (#25083569)
It goes without saying, but if you're gonna use those apps, please please please tip your drivers. These apps make it so hard to discern how much they make, especially when "free money" for customers is involved.

Personally, I think companies like DoorDash set a really dark precedent for the future of work in the US. Their primary value as a company is their ability to manipulate how thousands of people get paid, not to ensure top quality service.

Re:DoorDash S-1 by justapassenger on Friday November 13, 2020 @11:40AM (#25084043)
By tipping at large scale customers are showing support to the business model. If you worry about future that model is setting, last thing you want to do, is to ask others to help support that model.
Re:DoorDash S-1 by ves on Friday November 13, 2020 @12:21PM (#25084684)
If you use the service, you need to tip, otherwise the workers are screwed. If you don’t support the model, don’t use the service. Don’t be an accelerationist; real people get hurt in its intermediate phases.
Re:DoorDash S-1 by djbebs on Friday November 13, 2020 @12:27PM (#25084809)
If the workers are screwed, they will stop working for doordash, increasing the costs to doordash and therefore speeding up their demise.

By tipping you are directly subsidizing doordash

Re:DoorDash S-1 by lefrenchy on Friday November 13, 2020 @12:33PM (#25084907)
> If the workers are screwed, they will stop working for doordash, increasing the costs to doordash and therefore speeding up their demise

Not if they can't find other work (like now where un-employment is high).

Re:DoorDash S-1 by periya on Friday November 13, 2020 @12:33PM (#25084912)
You or I might have to privilege to choose our next jobs but for some people especially those in the services industry don’t have that and end up having to work doordash/instacart. Don’t attack the messenger when it’s probably easier for most people to stop using doordash.
Re:DoorDash S-1 by jzoch on Friday November 13, 2020 @12:34PM (#25084937)
Given that we arent going to be convincing others to tip or not to tip, id argue by not tipping you are not "part of a movement trying to take down doordash" but just being cheap (if in the US where there is a culture for this)
Re:DoorDash S-1 by prewett on Saturday November 14, 2020 @12:03AM (#25090423)
The companies are required to pay their workers at least minimum wages if wage + tips is less than minimum wage. As far as I can tell, tipping is justified by guilt-tripping everyone by saying "the food industry doesn't pay its workers enough so it's your responsibility to make up for the difference" instead of saying "the food industry needs to pay its workers a real wage and give customers the real price". If tip is not optional, then make it not optional, but don't guilt-trip people into feeling required to do something optional.
Re:DoorDash S-1 by agentdrtran on Friday November 13, 2020 @11:47AM (#25084128)
punishing people at the poverty level for VC behavior is terrible.
Re:DoorDash S-1 by lotsofpulp on Friday November 13, 2020 @12:12PM (#25084508)
I minimize the services I use that “require” tipping, because I philosophically oppose it. Would the workers prefer I spend $0 rather than some?
Re:DoorDash S-1 by ghaff on Friday November 13, 2020 @12:27PM (#25084803)
I really hope you avoid using any service where tipping is the expected norm if you won't tip. Otherwise, I hope that you either grudgingly tip or simply avoid those services whether it's convenient to do so or not.
Re:DoorDash S-1 by jgalt212 on Friday November 13, 2020 @11:56AM (#25084256)
yes, on a certain level you're right. it's a tough problem to fix. similar to the war refugee situation. if people feel it's very easy to flee a bad situation, then there's less of an incentive to keep your own house in order. but if people have nowhere to go, they'll invest and fight to keep their homes good places to live. see also, white flight.
Re:DoorDash S-1 by bobthepanda on Friday November 13, 2020 @12:01PM (#25084352)
How are war refugees supposed to fix the fact that they are getting bombed out of their homes, particularly in one of the most recent scenarios as part of a civil war?
Re:DoorDash S-1 by jgalt212 on Friday November 13, 2020 @02:07PM (#25086101)
If the attacking party knows

- the opponent will flee or - the opponent will fight to the death

Don't you think that would affect the attacking party's plans?

Re:DoorDash S-1 by bobthepanda on Friday November 13, 2020 @06:41PM (#25088884)
I don't think this is a distinction that matters to a government prepared to indiscriminately kill anyone, combatant or civilian, to maintain control.
Re:DoorDash S-1 by vikramkr on Friday November 13, 2020 @12:19PM (#25084661)
I'm not sure how, but I think you've managed to find the worst possible example to rhetorically support the idea that poverty level people should be punished for VC behavior or even try and claim that it is a tough problem with moral grey area. You are going to find very very little sympathy for an argument that, if you are an unarmed civilian being killed in a genocide, then really its really your own fault for not keeping your house in order, and allowing your family to not be murdered by letting them leave would only disincentivize them from investing in their community to stop the violence somehow. Surely there is a better analogy for doordash drivers than that?
Re:DoorDash S-1 by mistersys on Friday November 13, 2020 @11:14AM (#25083756)
Far more restaurants are accessible for delivery to customers due to these apps. That's not worthless, it's an under served market.

Just because our regulatory frameworks allow DoorDash's workers to be taken advantage up does not mean that these apps have no value. DoorDash & others basically fed the whole young, well-off, urban dweller population that can't cook during lock down.

Re:DoorDash S-1 by save_ferris on Friday November 13, 2020 @11:25AM (#25083890)
I'm not arguing that DoorDash creates no value, I'm arguing that it creates a ton of value for executives and shareholders while exploiting workers who are vastly underpaid using opaque payment and tipping mechanisms. Yeah, affluent urban dwellers absolutely benefit from this system. But by choosing to use these services, you endorse this exploitation unless you choose to pay drivers anything close to a living wage, because the company sure isn't going to.
Re:DoorDash S-1 by mistersys on Friday November 13, 2020 @01:19PM (#25085542)
Of coarse the company is not going to pay more then the market-rate for gig workers. It's actually impossible for them, and will be even more impossible once DoorDash goes public, they'll be legally obligated by their shareholders to make the most money possible.

Our legal system supports companies making the most money the market will allow, if they paid more then the market for delivery drivers the executive that made that decision would be fired.

You aren't supporting exploitative practices by using DoorDash, you're giving somebody a job where they otherwise they wouldn't have any. You're funneling money from affluent city dwellers to the pockets of DoorDash's share holders yes, but also to their delivery drivers.

Attacking a company for creating jobs where there weren't any before is silly. Attack the issues with the legal framework, not the people that are using it as designed.

Re:DoorDash S-1 by bobthepanda on Friday November 13, 2020 @12:12PM (#25084515)
If it were underserved it should be paid for properly.

The fact that they don't make a profit even with shitty labor practices probably means it's not very sustainable, in the same way that WeWork filled a need but was ultimately not sustainable.

Re:DoorDash S-1 by ghaff on Friday November 13, 2020 @12:43PM (#25085040)
Some delivery seems to work given sufficient density and/or volume, e.g. NYC Chinese food or Dominos. Of course, the delivery drivers/bikers still make very little.

But the evidence suggests that given US labor costs and relative equality for much of the population, it's generally hard for middle-class or even upper-middle class to justify paying people to run errands for them generally. I'm not sure the economics of fast delivery are all that different from when kozmo.com was around.

Re:DoorDash S-1 by Spivak on Friday November 13, 2020 @12:44PM (#25085054)
Both WeWork and DoorDash proved their markets which is what is meant here. They found demand for something to fill a need irrespective of the services they offered to try and fill it.
Re:DoorDash S-1 by ghaff on Friday November 13, 2020 @12:54PM (#25085183)
There's a market for a great many things offered at below cost.

For example, there's probably a pretty robust market for a personal chef to come by your house and cook you a gourmet meal for $5. And private jets for the same price as commercial? Sign me up.

Re:DoorDash S-1 by Spivak on Friday November 13, 2020 @01:40PM (#25085799)
It's more nuanced than that. It's not really about cost so much as it is a new kind of thing people want and would be willing to pay for.

WeWork showed that individuals want and are willing to pay for communal office space and that small companies want and are willing to pay for "slices" of that space.

DoorDash (and the like) shows that people want and are willing to pay for more than just pizza and American-Chinese takeout and restaurants were willing to take a large percent cut for delivery-as-a-service.

Re:DoorDash S-1 by ghaff on Friday November 13, 2020 @01:48PM (#25085904)
>WeWork showed

Regus existed long before WeWork--as did many local spaces. I guess WeWork demonstrated that there was a market for "cooler" co-working spaces at scale.

As for DoorDash? People clearly want all sorts of rapid delivery and especially younger people who hate calling up a place really want to order through a consolidated web site. I'm not sure that's a revelation. The question is whether the economics broadly work out which is really not proven yet.

Re:DoorDash S-1 by Spivak on Friday November 13, 2020 @01:57PM (#25086000)
I mean Dropbox wasn't exactly revolutionary either, you could just always use curlftpfs but there's something to the execution that answers "why would anyone pay for DoorDash when they could just call the restaurant?"
Re:DoorDash S-1 by bobthepanda on Friday November 13, 2020 @06:38PM (#25088861)
That's the thing; calling for takeout is easy, the hard part is that most restaurants don't efficiently cook enough volume enough to justify the overhead of having dedicated delivery drivers.

The value proposition that has changed with the delivery apps is that lots of restaurants can share the cost of a large pool of drivers with an app that can sufficiently allocate routes. This isn't a proposition that has actually been profitable yet, though, and really the only thing that makes this situation unique is that we are now in an unprecedented situation where indoor dining is recommended against and in some cases heavily restricted or banned entirely. Presumably when restaurants are free to operate traditionally again they might not find having such a low-margin delivery arm so great, and they will leave. Anecdotally, some restaurants did this in my area when lockdowns were eased up.

Re:DoorDash S-1 by ghaff on Friday November 13, 2020 @02:12PM (#25086159)
That's fair enough. I guess my view is a bit colored by the fact that, heavy use of Amazon and other online shopping aside, I don't use any sort of food delivery services, am a very light Uber user even when traveling, don't use scooter or bike shares, etc. So I look at a lot of these VC-backed companies and go meh based on personal interest and experience.
Re:DoorDash S-1 by lemax on Friday November 13, 2020 @11:51AM (#25084184)
I can cook quite well but honestly living in NYC and going to the grocery store to serve my partner and I ~2 meals a day every day of the week is nearly impossible with our work schedule. If I wanted to do nothing else with my day but work and cook, that might be fine, but Doordash et al. are making life a whole lot better. When we were launching our company, we joked that it was often just a stream of delivery drivers bringing us stuff to sustain ourselves.
Re:DoorDash S-1 by istorical on Friday November 13, 2020 @12:51PM (#25085150)
The truth is though that if these apps and conveniences didn't exist, you'd adapt and find meals to eat that required 5 min prep time - things like a sandwich that are just assembling pre-ready ingredients in a bowl or in a piece of bread or in a wrap truly don't require cooking.

Laziness is an adaption, and we adapt to whatever level of effort is required. Money is just an intangible so it's easy to be wasteful with it when it pretty much doesn't exist and is just a number somewhere we can't see.

But if a particular luxury disappeared, you'd adapt just fine.

Re:DoorDash S-1 by ghaff on Friday November 13, 2020 @12:58PM (#25085258)
When I was regularly in an office quite a few years ago, there certainly were days when I just didn't feel like cooking at all and would pickup takeout. However, I also had a stable of recipes that were generally in the vein of throw some things in a skillet and saute for 5-10 minutes. Especially with partially pre-prepped food in grocery stores these days, it's pretty easy to throw decent meals together quickly with very little time or effort given just a little bit of planning.
Re:DoorDash S-1 by toomuchtodo on Friday November 13, 2020 @10:58AM (#25083574)
To add: Tip cash! Never tip in app!

EDIT: To those who ask why, you cannot trust the app to disburse the "tip" to the worker.

Re:DoorDash S-1 by nipponese on Friday November 13, 2020 @12:02PM (#25084361)
"Customers can leave a tip when they check out or after the delivery is completed. 100% of tips are yours on top of base pay and promotions. The amount DoorDash pays will never vary based on the tip amount. For example, for two identical deliveries where one customer leaves a $3 tip and another customer leaves a $6 tip, one Dasher will earn $3 more than the other."

https://help.doordash.com/dashers/s/article/How-is-Dasher-pa....

Re:DoorDash S-1 by phan on Friday November 13, 2020 @02:10PM (#25086134)
It is hard to believe a company that has been guilty of stealing tips in the past.

https://www.vox.com/recode/2019/8/20/20825937/doordash-tippi...

Re:DoorDash S-1 by sammalloy on Friday November 13, 2020 @12:04PM (#25084387)
> Tip cash! Never tip in app!

This is very, very bad advice.

DD drivers filter out customers based on the size of the tip. If drivers see only base pay in the app, they will pass over your delivery request for more lucrative ones, meaning your food will take longer to get picked up and delivered, and in some cases, may not get delivered at all.

Re:DoorDash S-1 by xyzzy_plugh on Friday November 13, 2020 @12:10PM (#25084489)
Why would you tip before hand? Doesn't this defeat the purpose of a tip?
Re:DoorDash S-1 by sammalloy on Friday November 13, 2020 @03:51PM (#25087322)
> Why would you tip before hand? Doesn't this defeat the purpose of a tip?

It's a great question, and there's no simple answer that will satisfy anyone. Suffice it to say that I have my own interpretation. Take it for what you will:

1. DD (and other gig economy) apps, have redefined the concept of a tip to subsidize the low wages paid to gig workers.

2. When gig economy workers see the tip in advance of their gig, it acts as an incentive to complete the task. For example, the higher the tip, the farther a DD driver will go, the more items they will deliver, and the better service they (should) provide.

3. In this particular case, the DD customer can still rate the driver after the delivery is complete. If their rating drops below a certain level, or if they receive a contract violation three times in 100 orders, they will face deactivation from the platform.

4. Currently, Lyft and Uber both delay tips to drivers depending on different circumstances. Tips could be delayed anywhere from minutes to hours to days, and this tends to de-incentivize drivers and could lead to diminished quality of service. DD, on the other hand, has found a strategy that both incentivizes drivers and promotes increased customer and driver satisfaction.

Re:DoorDash S-1 by Spivak on Friday November 13, 2020 @12:51PM (#25085141)
Yes, but we're so far gone from "tipping as a function of service" that there's no point in even pretending it's a thing anymore.

If the food arrived or I got to my destination I give the same, good, tip. I think it's gross to make workers dance for their supper. It's not "a little extra you're paying to a kid in highshcool" anymore, it's almost their entire income.

Re:DoorDash S-1 by lotsofpulp on Friday November 13, 2020 @03:41PM (#25087217)
I think it’s gross to sell something and not state it’s price upfront.
Re:DoorDash S-1 by Spivak on Friday November 13, 2020 @04:22PM (#25087664)
Oh I totally agree. I think we should completely abolish tipped wages, require listing and advertising taxes and fees included prices, and use some light regulation to discourage tipping like removing tip lines, prohibiting businesses from asking for them, and requiring a notice that explicitly says not to tip.

But! BUT! This is a top-down change that has to has to come from leadership. Trying to do this by just not tipping or being a bad tipper does nothing except punish the poorest people.

Re:DoorDash S-1 by shawnz on Friday November 13, 2020 @12:32PM (#25084887)
Not a DoorDash user personally, but on Uber you can adjust the tip up to an hour after delivery.
Re:DoorDash S-1 by strombofulous on Friday November 13, 2020 @12:14PM (#25084555)
yes
Re:DoorDash S-1 by elefanten on Friday November 13, 2020 @11:07AM (#25083668)
That's a crazy ask and defeats at least some of the purpose of using these apps
Re:DoorDash S-1 by 1-more on Friday November 13, 2020 @02:28PM (#25086364)
I strongly encourage everyone who uses these apps to try delivering for them for a night or two. Just get a feel for what it's like. I do it as a hobby kind of and they're all bad for their various reasons. Uber Eats tells you what you stand to make up front but that depends on tip, which isn't guaranteed. Postmates is the only one that tells you what's in the order before you accept it (I can't carry a pizza and prefer to avoid fountain drinks). But you just don't know what it's like to deliver for the apps until you try it.
Re:DoorDash S-1 by hansjorg on Friday November 13, 2020 @11:25AM (#25083893)
DoorDash will steal from their workers tips if you pay it in-app.

The societally disruptive idea of not paying your workers is the great "innovation" of the gig economy. The oldest grift there ever was.

Re:DoorDash S-1 by lotsofpulp on Friday November 13, 2020 @12:16PM (#25084598)
Seems like the better advice is to not use Doordash. Doordash likes it when you let them advertise lower prices and then help pay for their labor costs via unstated cash tips. Workers might like it too to avoid taxes, but that’s opposite to my interests.
Re:DoorDash S-1 by hansjorg on Friday November 13, 2020 @01:01PM (#25085298)
Yes, I agree, but that's the reason why people are recommending to not tip in-app.
Re:DoorDash S-1 by toomuchtodo on Friday November 13, 2020 @11:11AM (#25083722)
I would also support tipping via Venmo, Cash App, or Zelle for those who aren't willing to keep cash on hand. The goal is to tip out of band to prevent the usual gig app shenanigans, further harming gig workers beyond the usual gig work transactional arrangement.
Re:DoorDash S-1 by xorcist on Friday November 13, 2020 @11:26AM (#25083901)
If you don't want to support the "gig economy" then it is better not to use the apps. Cash payments will never lead to improvements in working conditions, pensions or health insurance.
Re:DoorDash S-1 by buzzerbetrayed on Friday November 13, 2020 @11:56AM (#25084260)
Unfortunately this isn't practical. The drivers can see the tip before they accept the order. So if they see no tip, they will reject it. Eventually you'll probably find a driver that will bring you your food, but it will take a lot longer, and that driver is going to have to drive a lot farther to bring your order (depending on how many drivers rejected you ahead of them).
Re:DoorDash S-1 by kawfey on Friday November 13, 2020 @11:17AM (#25083795)
Last night I didn't realize Doordash doesn't even give me the option to tip for carryout. I came back to the restaurant to leave some cash in their jar labeled "DOORDASH TIPS!"

We Americans really need a way to tip via app. I wish cryptocurrency was viable, because the POS ecosystem (Toast, Square, Clover, etc) is fragmented and takes a cut, the gig-app ordering systems take an even bigger cut, and it's just awfully annoying to have paper cash on hand. Crypto has yet to make any firm inroads though.

It'll even be a great day for those who rely on gratituity when the US decides to mint $2 and/or $5 coins. $1 coins are so hard to come by and people think they're such a novelty yet they're immensely more useful, more durable, cleaner, and denser (10 $1 bills bursts my wallet and eventually turns into a chaotic mess in my pocket when I don't have time at the register to nicely stack and fold them back into my wallet; 10 $1 coins in my pocket is far more manageable.)

Re:DoorDash S-1 by ryandrake on Friday November 13, 2020 @11:35AM (#25083992)
> We Americans really need a way to tip via app

What we really need is to change culture so that it's considered totally unacceptable for a business to pay service workers far below minimum wage, and rely on customers to make up the difference individually. I'm not Mr. Pink--I tip, but with full knowledge that all it's doing is enriching the business owner, who, instead of paying their staff properly, pockets an extra few dollars an hour instead.

Re:DoorDash S-1 by cgriswald on Friday November 13, 2020 @12:34PM (#25084936)
Is there evidence that tipped employees in a states without a tip credit do better than in a state with tip credits?
Re:DoorDash S-1 by lotsofpulp on Friday November 13, 2020 @03:45PM (#25087254)
I don’t know what you mean by tip credit, but in states where there there is only one minimum wage, regardless of tips, the people still expect to be tipped.
Re:DoorDash S-1 by kristjankalm on Friday November 13, 2020 @11:08AM (#25083673)
could you elaborate why? i mainly use deliveroo and tip with the app -- they also seek to minimise contact so usually i just get to pick up the food from my doorstep, cash tipping seems a bit suboptimal
Re:DoorDash S-1 by kop316 on Friday November 13, 2020 @11:13AM (#25083747)
Type in your favorite search engine: "Deliveroo stealing tips".

https://www.forbes.com/sites/charlesradclyffe/2018/10/16/tip...

Re:DoorDash S-1 by mattmanser on Friday November 13, 2020 @11:38AM (#25084016)
That article says nothing of the sort.

It's just moaning about the bad UX deliveroo has and using made up figures.

All he says is that he's guessing 5-10% of people tip, and the default tip is only 10% therefore the gig workers are only getting 1% on AVERAGE.

It makes no claims of stealing, there are ZERO articles on the search backing up your claim, and only a few Reddit posts from riders who thought that maybe one-time, deliveroo didn't give them their tip in a complicated set of circumstances that was probably simple user-error.

I'm not a fan of the gig economy, I know the previously some other companies in America stole tips, but you've made a totally unsubstantiated, libellous claim about Deliveroo there.

Re:DoorDash S-1 by bobthepanda on Friday November 13, 2020 @12:09PM (#25084468)
To add onto the other point about American apps stealing tip: the problem is that DoorDash and some other apps were deducting tips from base pay for deliveries, so that even if you tipped the driver would be paid the same amount. https://www.theverge.com/2019/7/22/20703434/delivery-app-tip...

This is part of the reason why there's this whole struggle to define what exactly the gig-economy worker contract is supposed to look like, because they're not paid hourly and it's often net negative for full-timers, who do exist.

Also to clarify a point made in the article; this is not the equivalent to a tipped wage. With a tip wage you already know what your base pay is up front, and tips are additive; what DoorDash was doing was deducting tip from some set base pay. Fortunately I live in a state that does not differentiate tipped and regular wage.

Re:DoorDash S-1 by kristjankalm on Friday November 13, 2020 @11:19AM (#25083815)
cheers, had no idea
Re:DoorDash S-1 by kop316 on Friday November 13, 2020 @11:23AM (#25083862)
Re:DoorDash S-1 by notsuoh on Friday November 13, 2020 @11:15AM (#25083764)
The poster already edited, but to be more explicit: as I understand it’s some variation of some of these companies have been paying the driver X per hour, but if they don’t make X per hour, the tips fill in X-1. Effectively you’re paying the drivers wages instead of the company, rather than tips on top of their wages, in some cases.
Re:DoorDash S-1 by bumby on Friday November 13, 2020 @11:34AM (#25083987)
Is this a moot point if the assumption tips are reported as wages? I was never a server, but worked in the back of the restaurant so maybe I don't understand, but this seemed to be the same dynamic.

With all that said, tipping seems to be a weird cultural holdover where employers can keep labor rates down via a quasi-voluntary tax

Re:DoorDash S-1 by pbhjpbhj on Friday November 13, 2020 @11:48AM (#25084133)
Are you in USA? In UK (pubs/ restaurants that I've had an association with; some time ago) it was normal for tips to be shared with all staff. Maybe that was a UK/rural/independent establishment thing?
Re:DoorDash S-1 by bumby on Friday November 13, 2020 @11:59AM (#25084304)
I'm old, so this was some time ago. The servers were supposed to share tips with the dishwashers etc. but in practice it was hit or miss since most of the tips were cash and could be easily under-reported. Not sure if it was a law to share tips or not
Re:DoorDash S-1 by dheera on Friday November 13, 2020 @11:49AM (#25084154)
The difference is this -- let's say your delivery company pays the driver $1 per hour plus "100% of the tips" but guarantees them at least $15 per hour.

The reality is that $1 + tips almost never makes it to $15, so they always pay them $15 an hour.

If you tip $5, they get $1 + $5 (from you) + $9 (from the company).

If you tip $0, they get $1 + $14 (from the company).

This is a shitty system designed to get you to offset company expenses.

In a well-designed system they should not pay them $1 + 100% of the tips, they should pay them $15 + 100% of the tips and where tips are truly optional.

Re:DoorDash S-1 by bumby on Friday November 13, 2020 @12:11PM (#25084497)
I understand the mechanism. I don't know that I think it makes a large pragmatic difference as long as the pay guarantee is there but it seems a convoluted system as opposed to an immoral or unfair one.

I think where we may disagree is that my main concern is that the employee makes that minimum threshold, whether paid directly by the customer via a weird quasi-voluntary tax or by the employer who would presumably pass that cost on to the customer. Again, assuming it all gets claimed in income I don't see any shortfalls; it's just a weird convention.

Where I may have a problem is that there seems to be some evidence there is bias in tipping. I've seen some that indicates some race groups/protected classes are tipped less, controlling for service quality, even by their own race/class. If true, it would mean tipping is a de-facto form of discrimination and obviously needs to go away.

Re:DoorDash S-1 by dheera on Friday November 13, 2020 @12:25PM (#25084764)
> as opposed to an immoral or unfair one

I would consider unethical when the result of me tipping vs. me not tipping is the same outcome for the driver. If it is advertised as a "tip" box, it should result in exactly that amount of gain to the driver than if $0 were entered in that box. How much you, the corporation, pays, should never depend on what I fill in for the tips.

Also, if the company can pay $15, they should pay $15, and recruiting me to pay part of that $15 under the guise of "tips" is unethical IMO. Call it a delivery fee and charge a fixed amount.

If you are asking me how much extra I want to pay in tips to a driver (10%, 15%, or 20%), I would be sympathetic to gig workers, because you're an asshole for paying them a $1 base wage.

If you are asking me how much extra I want pay to your asshole corporation, the answer will always be 0%. I don't want to pay any extra to your corporation. Name your lowest price that would keep your company afloat and I'll decide if I want the service or not.

Re:DoorDash S-1 by bumby on Friday November 13, 2020 @01:04PM (#25085332)
>if the company can pay $15, they should pay $15

This doesn't hold unless you think profits should be driven to zero. Any profit would mean an additional wage being withheld. I may not understand the dynamic here, but my understanding is that tip laws ensure that if the employee comes in under $15, the company makes up the difference.

I've alluded to it a few times, but I think we disagree in that tipping is a quasi-voluntary tax. A tax is a fee paid to subsidize a service. That tax, in this case, subsidizes fare charges by reducing overhead labor costs. If you want to not tip, you should pay a higher fare because otherwise those who do tip are subsidizing your ride. I don't think it's unethical just because it's called a "tip" unless you assume people don't understand how the tipping system works. If your claim is it allows a corporation to make an unfair profit, I'm not sure I'm tracking the logic of that argument because the tax in this case is entirely voluntary. Where I have an ethical problem is when wages are suppressed so much that the public must subsidize employee wages in the form of government benefits. In that case, non-customers are subsidizing the company profits; since they are not consumers of that company, it makes it a compulsory tax to protect their profit. This is entirely different than a voluntary tax on those who use the service.

Personally, I would prefer tipping in general to be banned because it's a clunky, inefficient system. It's much more transparent and straightforward to just have a fair wage without all the game theory that comes along with a convoluted system of tipping.

Re:DoorDash S-1 by dheera on Friday November 13, 2020 @01:09PM (#25085409)
> Personally, I would prefer tipping in general to be banned because it's a clunky, inefficient system. It's much more transparent and straightforward to just have a fair wage without all the game theory that comes along with a convoluted system of tipping.

100% agree with this.

Re:DoorDash S-1 by bobthepanda on Friday November 13, 2020 @12:10PM (#25084488)
Tips in the US normally work differently, in that the tip base pay is known up front, there is a minimum for it, and tips are additive on top of that.

Tip is not supposed to be deducted from a standard rate of pay.

Re:DoorDash S-1 by bumby on Friday November 13, 2020 @12:13PM (#25084537)
Help me understand. Is the distinction here that since they are independent contractors they aren't guaranteed to make a minimum threshold of pay, regardless of tip amount?
Re:DoorDash S-1 by bobthepanda on Friday November 13, 2020 @12:23PM (#25084720)
That seems to be what they were operating under, but they definitely did not explain this to consumers who assumed that normal tipping practices were being applied. (The checkout looked much like a normal receipt with a tip line.)

The resulting backlash from consumers was severe enough that at least one company operating in this space changed the policy: https://www.theverge.com/2019/7/22/20703434/delivery-app-tip...

It's worth noting that the law is still changing in the area; gig-economy workers in California were classified as employees by the courts, but then this got overturned by a voter initiative, so there are no solid answers as we continue political campaigns and litigation.

Re:DoorDash S-1 by dchuk on Friday November 13, 2020 @12:36PM (#25084947)
I haven't physically seen a doordash driver since covid started, they just leave it at my door. I also don't want to exchange paper money with people at this point in time.

The odds of DoorDash lying about tip distribution are basically 0.

Re:DoorDash S-1 by boyobo on Friday November 13, 2020 @10:53PM (#25090162)
https://payup.wtf/blog/doordash-tip-theft

"That’s right — the more you tip in-app on DoorDash, the less DoorDash pays the worker."

Re:DoorDash S-1 by janmo on Friday November 13, 2020 @11:08AM (#25083685)
It's a shame that some apps takes a commission on tips
Re:DoorDash S-1 by ProAm on Friday November 13, 2020 @11:08AM (#25083683)
Tipping the driver in cash hides the larger problem of the gig economy and the VC funded startups that take advantage of it. While I agree these people need real income, this isnt the way to do it.
Re:DoorDash S-1 by bgilroy26 on Friday November 13, 2020 @11:17AM (#25083792)
People who hate tipping should run for public office, I swear. Damn Kantians!

You don't get to act as though your behavior is a categorical imperative if you don't participate in writing laws that make such imperatives a reality. You do not live as Robinson Crusoe, Chuck Noland, or even Richard Hatch did.

"Categorical imperative" is just a bad translation of "Law" which is a perfectly cromulent word.

Re:DoorDash S-1 by djsumdog on Friday November 13, 2020 @11:45AM (#25084103)
So, all of New Zealand and Australia? Tipping is a very cultural thing. In Germany you might tip someone your change. Getting 1/2 euro is rare. In Ireland, people usually tip closer to 10%. In AU/NZ, people rarely tip at all.

I tip quite a bit now that I'm back in the US, but I prefer restaurants where servers were paid a better wage and their service was baked in to the cost of the meal.

Re:DoorDash S-1 by ZephyrBlu on Friday November 13, 2020 @10:06PM (#25089964)
Can confirm. I'm a kiwi and tipping in NZ/Aus would be weird.
Re:DoorDash S-1 by vincentmarle on Friday November 13, 2020 @11:38AM (#25084015)
Well, there was a law, but then these companies spent $200 million to overthrow that law, and won...
Re:DoorDash S-1 by conanbatt on Friday November 13, 2020 @11:20AM (#25083828)
Product(A) === Product(B)

Price(A) > Price(B)

=>

B > A

--------------------

Simplification aside, tipping is a service as well. The tipper "feels" good about tipping, the same way people donate or buy because of donations when there are such campaigns. For a lot of people the utility of that is close to 0, so they don't tip. For some its very high.

So it makes sense to have tipping as a way to implement price differentiation.

Re:DoorDash S-1 by buzzerbetrayed on Friday November 13, 2020 @12:01PM (#25084345)
> The tipper "feels" good about tipping

This would be true if tipping was optional, rather than expected. But this isn't even close to how things work in the US. In the US, you tip so that the restaurant can advertise lower prices on their menu. That's it. They tell you a burger costs $12, when in reality it costs $15. And if you decide to only pay $12 instead of $15 the restaurant just makes the waiter eat the cost.

Re:DoorDash S-1 by conanbatt on Friday November 13, 2020 @12:23PM (#25084723)
I think the economic analysis of tipping is pretty complex. Cash tips allow for a lot of tax avoidance, which makes a huge difference with payroll taxes. Also the price differentiation effect is very good for businesses, they increase revenues (not only the "split" between tips & wages)
Re:DoorDash S-1 by lotsofpulp on Friday November 13, 2020 @03:49PM (#25087300)
It’s not complex, just price obfuscation, price discrimination, and tax evasion. All advantages for the seller and disadvantages for the buyer.
Re:DoorDash S-1 by conanbatt on Saturday November 14, 2020 @04:10PM (#25095645)
The state not collecting in the transaction is a benefit for both parties, because you can buy/sell at a lower price.

Price discrimination means you can sell at a lower price to customers who might will not buy otherwise.

There is no price obfuscation.

Re:DoorDash S-1 by bgilroy26 on Friday November 13, 2020 @01:04PM (#25085340)
I agree with you.

I think in a world where people made enough money to eat and we didn't outlaw the stupid penny, we could keep all the pennies and offer them to people as tokens of our appreciation, then it's operating as a symbol and the emotional purpose is served without people who don't want to tip feeling expected to support people's lives all of the sudden at the end of the meal.

Our current system makes thoughtful, considerate people feel guilty if they don't want to tip deep down but feel they ought to.

Steve Martin's My Blue Heaven deals with the problem of wanting to express gratitude and joy to people in a world where everything is officious and transactional

Re:DoorDash S-1 by save_ferris on Friday November 13, 2020 @11:27AM (#25083914)
I'm not arguing that just tipping drivers solves the problem, I support doing away with these exploitative systems of labor manipulation entirely. I'm merely asking people who do choose to use these apps to tip in the meantime, because millions of people are struggling, and it's usually not the ones can afford to patronize a delivery service.
Re:DoorDash S-1 by ProAm on Friday November 13, 2020 @12:24PM (#25084741)
I totally agree that these people deserve to earn money, but I believe that tipping the mean time exacerbates the issue, and now were seeing these companies go public with makes the societal issues permanent. I would say it's akin to Walmart depending on food stamps to justify their labor economics. Without that unofficial government subsidy Walmart would not be as powerful or be able to offer lower prices, etc...

In merit and morality I agree, these are nice, hard working people that choose a profession that cannot meet their financial needs. I don't have an perfect answer for it either, I just see the glaring elephant in the room.

Re:DoorDash S-1 by tofuahdude on Friday November 13, 2020 @11:56AM (#25084257)
The more that people "tip in the meantime" the more we are signaling support for the company's model. Customers are not in the role of ensuring employees are paid, and if we as society accept Doordash et al's attempts to push that role onto us, the more we are supporting the abusive employment in the first place.

The correct place for this implementation is in legislation or in free markets.

If we as society deem it necessary, legislation.

If we as society stopped being tricked into tipping as you are suggesting, and the effective wage was low to the point of triggering necessary business changes, the free markets will do their work.

Tipping is an entirely broken concept for the deliver model and arguing for customers to tip more or via cash is further incentivizing the model.

Re:DoorDash S-1 by jtbarrett on Friday November 13, 2020 @12:05PM (#25084414)
One thing that frustrates me is that as far as I'm aware none of the delivery apps provide an option for me to tip the restaurant. Especially in these times I want to give some extra support to the workers preparing my meal. The lack of that option is one of the main reasons I usually pick up myself; if any of the delivery apps added the feature I would immediately switch to it!
Re:DoorDash S-1 by xyzzy_plugh on Friday November 13, 2020 @12:08PM (#25084462)
UberEats definitely had options to tip restaurants earlier this year during the early days of lockdown. Sadly the option seems to have been removed since.
Re:DoorDash S-1 by shawnz on Friday November 13, 2020 @12:15PM (#25084569)
Yes, I definitely wish they would add this back permanently and also let me choose the tip rather than the small fixed tip they had before.

But then again, maybe this would create an incentive for delivery services to raise costs for restaurants?

Re:DoorDash S-1 by jamesjyu on Friday November 13, 2020 @12:23PM (#25084727)
A few restaurants on caviar offered a $10 or $20 item on their menu that goes directly to their workers, which I thought was nice. Would be cool to see that productized.
Re:DoorDash S-1 by dheera on Friday November 13, 2020 @11:34AM (#25083990)
Please do NOT tip through DoorDash. DoorDash used to eat tips and it's still not clear what they do now. If you want to tip, leave an envelope on your door with cash tip and put a big fat sign that says "tips for doordash driver" so it's obvious.

Separately, I really don't understand this tipping economy at all. Aren't tips supposed to be based on quality of service? Why do they ask you for the tip amount before you have received service? They should just charge a fair amount and pay drivers a fair amount and not over-complicate the checkout process.

In general I absolutely hate "how much do you want to pay" type interfaces. I really hate thinking about that stuff. Just give me a number and I'll decide if I want the product or not -- that's how the rest of the world works.

Re:DoorDash S-1 by djsumdog on Friday November 13, 2020 @11:47AM (#25084123)
> before you have received service

One supposed origin of the word TIP is "To Ensure Proper Service. Ask people who are old enough and they'll tell you about how a tip was put on a table at the beginning of a meal. Today that's extremely rude, but it was common in certain areas.

Re:DoorDash S-1 by fizwhiz on Friday November 13, 2020 @11:52AM (#25084196)
Do you tip based on the value of your meal rather than the volume/size, anticipated inconvenience for the dasher, or some other combination of factors? Or is it always flat regardless of what you order?
Re:DoorDash S-1 by mrgordon on Friday November 13, 2020 @12:04PM (#25084396)
Personally I feel like it should be based on the time to fulfill the order primarily if you have a good idea how long it took. For example, I used to order from a place that did bike delivery from less than five minutes away and I feel like obviously that was much more convenient than someone who has to drive 30 minutes to reach me and then go back to the restaurant.
Re:DoorDash S-1 by fizwhiz on Friday November 13, 2020 @12:13PM (#25084538)
You could argue that bike delivery can be more dangerous than delivering by car. It's also hard to get visibility into how difficult it was for your dasher/delivery-person to actually acquire your order. Was the parking situation a mess? Was there a long line? Finally, there's the matter of delivering to your doorstep vs. delivering somewhere outside (an apartment building) where you need to still need to walk a block or two to get your food.
Re:DoorDash S-1 by mrgordon on Saturday November 14, 2020 @01:53PM (#25094590)
Sure I’m not saying it’s perfect. But I also don’t think it was harder for them to deliver if I order $30 in food versus $50 in food usually. Hence why I would try to pay them a fair amount based on their time, rather than rewarding the person delivering more food with more money even if they went significantly less distance and it was quicker

Clearly it would be better if they were compensated fairly and I didn’t have to try to even it out with tips

Re:DoorDash S-1 by jiveturkey on Friday November 13, 2020 @12:30PM (#25084863)
absolutely 100% wrong incentive. if you insist on tipping for the reason that you believe the drivers are underpaid relative to the value received, tip them in cash, not in the app.

tipping in general stinks and you should really set tip to $0. the driver sees the tip in advance and can take or not take the delivery. but then tip in cash if you want.