News for hackers. Stuff that matters.
Re:I sold Baremetrics by skrebbel on Tuesday November 10, 2020 @09:36AM (#25046391)
At the time I write this comment, half my screen is full of people calling Josh not so nice things.

Folks, this is a founder who's openly sharing the kinds of things we usually keep hidden. I doubt there's been a startup exit in the last decade where a healthy skeptical HN'er couldn't find some wrongs being done, if the details had been available. It's extremely hard to get everything right, from every perspective. The only difference here is that the details are actually available.

Please go easy. We want more posts like these, not fewer.

Re:I sold Baremetrics by arvidkahl on Tuesday November 10, 2020 @10:20AM (#25046884)
I have sold a business as well, and I have to admit I am very surprised by this response, too. Not only does Josh divulge information that most founders are legally forbidden from ever revealing, he also was always extremely open about the journey of the business, even facilitating the [Open Startups](https://baremetrics.com/open-startups) page, where Baremetrics itself is listed.

What surprises me most is the lack of understanding of founder risk. Most negative comments are related to employees not walking away from this exit. It feels to me that many here seem to conflate the inner workings of heavily VC-backed businesses with a slowly and sustainably growing company like Baremetrics. I see a lot of assumptions all over the comments.

I appreciate the discussion, though. It's nice to see people sticking up for employees. But a sub-10-people SaaS that's ALMOST self-funded is not the same as a prospective unicorn.

Re:I sold Baremetrics by RedditKon on Tuesday November 10, 2020 @10:37AM (#25047113)
I feel the same way, especially in regards to everyone opining on the investors taking a markdown. For context, it was General Catalyst and Bessemer.

- General Catalyst: $2.5B+ in Assets Under Management

- Bessemer: $4B in Assets Under Management

DISCLAIMER: If you take venture capital, you should obviously always do it as a responsible fiduciary of both the company and the capital.

With that said, I'm positive both of those firms will be fine. They're looking for 100x returns, a $400k write-down from a seed investment is nothing. If anything, it's worth doing that on the off-chance Josh goes on to create the next Uber or Salesforce and they want to invest again. SV runs on relationships.

Re:I sold Baremetrics by georgeecollins on Tuesday November 10, 2020 @11:31AM (#25047802)
I don't want to make any moral judgements against people making business decisions, in particular this founder for making the best deal possible. Good for him.

However, no matter how much money General Catalyst or Bessemer made last year, I would not want to invest with them going forward. I get that this is only money on the margins, and they get a benefit from a write off. Still, how hard would they have had to fight to get some of their money back? It sends a disturbing signal to me to write the whole thing off.

Someone will reply: "But they made $10b last year! You don't understand the business." And I am sure I don't. But the world is full of people who made a lot of money or were in the process of making a lot of money and then get careless.

Or reply: "It's part of the model! If they don't get 10x-100x they just want to write it off as fast as possible. That's what there investors want." Sure, but if you are careless people will take advantage of you. Also, I just don't buy that all institutional investors that back VCs are that savvy. A lot of them are just following a trend and over funding an asset class.

Tell me I am wrong. I am no expert.

Re:I sold Baremetrics by RedditKon on Tuesday November 10, 2020 @01:05PM (#25048967)
You don't win 100x-ers by squeezing founders over tiny exits.

VC funds have a duty to their LP base to maximize returns, but I would argue the good will generated by moves like this are what protect their ability to get into "hot" companies and thus protect those returns. Pursuing your strategy would likely harm the fund's reputation and their ability to return LP capital in the future.

Also - a point of nuance. VCs are not in the habit of writing off everything, that would be a false takeaway from this article. If the amount invested was bigger or the exit was more like 2x or 3x for the VCs, your points of criticism would be more valid.

Re:I sold Baremetrics by jariel on Tuesday November 10, 2020 @02:12PM (#25050160)
"squeezing founders over tiny exits."

They are not 'squeezing' remotely.

Otherwise, there would be not such thing as 1x participating in the deal in the first place.

Getting your $800K back while the founder gets $3M is not 'squeezing' it's literally just a transaction.

Also - a founder negotiating a price outside the valuation of the shares is getting very close to illegal (Conrad Black went to jail for this).

I think the founder was actually lucky that the funds simply didn't care.

Re:I sold Baremetrics by kjksf on Tuesday November 10, 2020 @02:26PM (#25050449)
Reading between the lines, this deal wouldn't happen if investors didn't agree to write off their investment.

So their choice was between nothing today or nothing later.

Tax-wise it was probably better to write it off now than carry a zombie investment into the future.

Like you said: their investment was a transaction and they made rational choice.

It's the emotional "we can't loose money" or "how dare the founder sell without us getting a cut" that would be a worse choice.

Re:I sold Baremetrics by jariel on Tuesday November 10, 2020 @02:39PM (#25050663)
Either way he's definitely ended his entrepreneurial career. Nobody is going to put a dime into a guy who does that - the risk that he'd do something much grander when the stakes are much higher is obviously there.

He should have sold the company, honoured the terms of his agreement.

Re:I sold Baremetrics by tehlike on Tuesday November 10, 2020 @05:16PM (#25052786)
People are downvoting you, mostly because you are making a big deal out of a very simple situation. As one commenter said above, they would either get nothing, or nothing, and the VC firm, through the publicity they are getting now, will very likely profit from this sign of good will.
Re:I sold Baremetrics by tptacek on Tuesday November 10, 2020 @03:10PM (#25051169)
It's squeezing if it impacts your dealflow, which is something VC firms compete for. This 4MM acquisition is a soft landing, not a blowout. Bessemer and GC want a bite at the apple in other deals, where founders and management will be influenced by their behavior in this deal.

It's one thing to maximize your returns in a successful exit. But for Baremetrics' investors, the returns on this investment might as well be $0; the model is that the winners pay for the losers by generating outsized returns. The ultimate returns that these funds will generate for their LPs are defined by the 10+x's, not by the Baremetrics'.

Re:I sold Baremetrics by RedditKon on Tuesday November 10, 2020 @03:31PM (#25051489)
re: 1x participating

Straw man argument. 1x participating are standard terms. I'm not sure why any investor would forego using standard terms, even at the early stage, to their detriment.

re: "squeezing"

You're perfectly free to have that opinion. Clearly both firms with extensive investment experience did not feel that way.

re: "illegality"

I have no idea what parallel you're making here, or what "negotiating a price outside the valuation fo the shares" means. Financing documents typically make it very clear what rights each party has upon a financing event and/or exit event. Whether each party chooses to exercise that right is up to them. There is absolutely no reason to believe Josh did anything illegal here.

Re:I sold Baremetrics by jariel on Tuesday November 10, 2020 @07:14PM (#25053941)
>>> '1x participating' are the likely standard terms, meaning the investors should be getting their 1x out of this deal at least.

There's no 'straw man'.

>>> Asking for the 1x back on a sale is not 'squeezing' - it's literally in the contract, a normative part of these transactions. It happens all the time.

"Clearly both firms with extensive investment experience did not feel that way." - no, that they didn't 'go after the money' doesn't imply they would be 'squeezing' if they did. What it implies is that in all likelihood, it probably just wasn't worth the hassle.

The investors got robbed, but at least they can write it off. Asking for money from someone who is essentially refusing to give it back to you is not 'squeezing' by any definition.

>>> "Illegality" - in the article Josh mentioned that he had some kind of deal with the acquirer whereby 'not matter what, he would get his $3.7M'. If the acquirer is agreeing to terms with one 'insider shareholder' to the detriment of the others, that's fraud, and it's illegal.

Josh has a fiduciary responsibility to represent in good faith on behalf of all of the shareholders. Clearly in this situation, he came out with a nice exit, while his investors got $0. It also seems pretty clear that Josh and the acquirer were going to make sure that Josh was 'taken care of as part of the deal'.

Conrad Black went to jail because he was selling off assets of the company, but also getting a large 'consulting fee' from the acquiring entity to him personally. The shareholders felt that was defrauding them of what would otherwise be valuation/money they should receive.

In this companies transaction, it seems pretty clear that the investors were probably into it for $800K (participating) and then 15% or whatever they owned - but they got nothing.

He benefited while the other shareholders did not - this looks like it might illegal - but it probably would only be considered so if someone took them to court over it, which obviously they wont.

It's a fine line between 'negotiating hard' and simply saying 'I have your money, you're not going to get it, so that's that'.

Re:I sold Baremetrics by probe on Tuesday November 10, 2020 @06:45PM (#25053659)
I don't think OP's points would - VC really is about getting into 100x deals, and the "cost" multistage funds would take on to do that is quite high.

See Sequoia walking away AFTER giving $21M funding b/c of a conflict of interest with Stripe - https://techcrunch.com/2020/03/09/sequoia-is-giving-away-21-...

Re:I sold Baremetrics by CosmicShadow on Tuesday November 10, 2020 @12:14PM (#25048303)
If you make a million dollars an hour, how much time is justified in trying to capture a few hundred thousand dollars when you have limited resources? Oh, you also have to step on the face of a future golden boy to reach it on the shelf. You also have to divert your legal team of several $1000+/hr staff from million & billion dollar cases to this for a month or two. You then have to tell your investors that actually allow you to live that you made a really smart decision and returned them $50 instead of $500MM.

To any normal person or small business, that's a lot of money to be captured and ignoring it is mind boggling, but again for them it's not worth the time and effort. The relationship or good will is worth a lot more, not to mention whatever write off stuff they get and the opportunity cost of their team. There is nothing careless about this.

If you wouldn't work with a VC because they aren't a penny pincher then man you are really going to be in for a reaaaalll treat!

Re:I sold Baremetrics by RedditKon on Tuesday November 10, 2020 @01:10PM (#25049022)
Don't forget the $500/hr crisis management firm when the story hits TechCrunch. "Billion dollar VC firm destroys founder's 7-year path to acquisition".
Re:I sold Baremetrics by tptacek on Tuesday November 10, 2020 @03:08PM (#25051145)
This is going to sound snarky, but isn't: assuming you're within the normal parameters of an HN commenter --- even a very successful one --- neither General Catalyst nor Bessemer wants your money.

Top tier VC firms aren't like Vanguard. They are choosy about their LPs --- that's why they're called LPs and not "investors". They have an investing thesis, and they go sell it to university endowments and pension funds.

Those endowments and pension funds, in turn, have their own investment goals, and they are not as simple as a first-principles analysis on HN would suggest; in many cases, VC LPs are putting money into that asset class knowing that it's going to underperform other asset classes.

So it's a little cringey reading comments about how people here would choose not to invest with Bessemer based on how they handled a liquidation preference. They really don't care what you think here; you and the partners at Bessemer aren't even working from the same premises.

(A good, though very dated, source on this is the old Kaufmann report on VC as an asset class).

Re:I sold Baremetrics by dsfdsfkl on Friday November 13, 2020 @05:01PM (#25088045)
lol wtf, most people are talking about founders pitching for investment.

If they have standard term sheets from GC or Softbank, likely the founder will go with GC

No one is talking about GC's investors....

Re:I sold Baremetrics by tptacek on Saturday November 14, 2020 @03:07PM (#25095192)
I don't know what comments you're referring to, but my comment refers to the one it replies to.
Re:I sold Baremetrics by feral on Tuesday November 10, 2020 @12:13PM (#25048292)
I thought the VC was generous here. But there's some benefit to being generous.

How many future founders will read that blog?

If you were a founder, would it influence your choice of investor, to know if things don't work out, they will be magnanimous, rather than squeeze?

Re:I sold Baremetrics by RedditKon on Tuesday November 10, 2020 @12:58PM (#25048875)
Exactly this.

It isn't worth it for either of those funds to play hardball over $400k when hundreds of founders will read that, and will ultimately decide if they want the fund on their cap table for the next Uber/Lyft/Data Dog/Airbnb/etc.

I said it before, but it's worth repeating - SV runs on relationships.

Re:I sold Baremetrics by dasudasu on Tuesday November 10, 2020 @12:38PM (#25048596)
I doubt they knew he would make a blog post with this many details. But still, good will can get around through word of mouth.
Re:I sold Baremetrics by andygcook on Tuesday November 10, 2020 @01:25PM (#25049233)
Baremetrics and Josh are known for their hyper transparent blog posts. They even publicly share all their revenue metrics. It’s highly likely the firms knew Josh would write a blog post about the exact exit terms.
Re:I sold Baremetrics by ticmasta on Tuesday November 10, 2020 @01:21PM (#25049191)
He mentions his VCs have always been available and engaged, so I think it's reasonable that they knew he would be open and public about the deal; he always has in the past.
Re:I sold Baremetrics by cbozeman on Tuesday November 10, 2020 @01:55PM (#25049746)
You are wrong. But its not the business that you don't understand, its people.

The age-old adage, "There's two kinds of people in the world..." applies to an enormous amount of traits, but here's one where its exceptionally true:

The kind of people who become VCs and have billions of dollars of AUM (assets under management) understand time-value of money calculations, and they understand them almost intuitively. $800,000 sounds like an enormous sum for most people, because for 99% of Americans, $800,000 is life-changing money. It pays off your entire mortgage, or most of it. It sends all your kids to college. It pays for their private schooling.

For the venture capital firm, $800,000 represents a minor clerical error.

Even discounting the goodwill that this displays, engaging the machinery to recoup this $800,000 investment will incur significant financial costs, but more importantly, it incurs opportunity costs. Sometimes its better to just flush the money down the toilet and move on.

Re:I sold Baremetrics by jariel on Tuesday November 10, 2020 @02:17PM (#25050260)
"engaging the machinery to recoup this $800,000 investment will incur significant financial costs, " ?

How? They write 1x participation into most contracts, and that's the normative expectation. It's not a 'legal battle' is literally a normal transaction between parties.

$1M is not 'nothing' to a firm with $500M under management - that $500M is not their money, it's other people's money.

If they are getting a %10 return for their LPs at $50M a year, and they are keeping 20% of the upside, which is $10M. So the $1M loss comes out of the fund, not their pockets, but still, $10M/year gross revenue doesn't 'feel' like a huge company now does it? A lot of these VC's are just 'rich' not 'rich rich' like mega-exist founders, just for some perspective.

Re:I sold Baremetrics by ska on Tuesday November 10, 2020 @06:15PM (#25053393)
I think it's a mistake to assume that the VC had the choice between this deal with our 800k recouped, or the same deal without it.

The real choice was likely this deal where we let the 800k go, or future uncertainty.

This isn't "rich people don't care about 800k". This is more like "400k write down makes sense at this time".

Re:I sold Baremetrics by bigiain on Tuesday November 10, 2020 @07:03PM (#25053847)
> The real choice was likely this deal where we let the 800k go, or future uncertainty

And not just "future uncertainty", but "the future of a company that's spent 7 years trying and doesn't look any closer to launching the rocketship, who's founder is onto his second attempt to sell out, and clearly is out of enthusiasm and ideas".

There was no 3x or even 2x future here for them, certainly no 100x - there was just another 2, 5, or 10 years of slow flameout with a 0x - or a quick and tidy 0x with a significant PR goodwill upside.

Re:I sold Baremetrics by jariel on Tuesday November 10, 2020 @08:45PM (#25054662)
No, the 'spin' of the founder puts on this makes no sense - by your very own logic.

>>>> If there was 'no future good outcome' for the company then in what way is the founder's 'threat' to 'not sell' credible in any way? <<<<<

Why would he 'march on for 5 more years with little hope of exit' (by your very own projection?)

He's threatening to 'not sell' and therefore probably end up with $0?

That's an empty threat - and it's also acting agains the best interest of shareholders, which is his legal duty.

The situation is obvious:

They have an offer for $4M, it's probably their only way out, it's a nice 'few million' for the founder, the investors get their 1x participating + a tiny bit.

That's it.

It's not uncommon.

What kind of person would even think to sell a company 'on the premise that the other investors get nothing'?

He basically told the investors to bugger off and that's that.

'There is no significant goodwill' for the investors.

There is however some 'bad PR' for the founder unfortunately.

It's plain as day.

Re:I sold Baremetrics by bigiain on Tuesday November 10, 2020 @10:26PM (#25055182)
> He basically told the investors to bugger off and that's that.

No, He asked, they agreed. There’s clearly something they both know that we don’t, and the outcome that happened happened. I guess it’s just as easy and valid for you to interpret it as being a bad thing, as it is for me to interpret it as a good thing. Only the VCs really know, I guess.

Re:I sold Baremetrics by smnscu on Tuesday November 10, 2020 @01:34PM (#25049369)
Just another data point. While I would probably never pursue VC funds, their move resonated with me and now I have the names General Catalyst and Bessemer seared into my brain (not to mention sharing the story to my friends and other people with startups). $800k for that kind of advertising is decidedly not a bad move.
Re:I sold Baremetrics by downandout on Tuesday November 10, 2020 @04:33PM (#25052272)
It is a common mistake in tech circles for people to believe that they are smarter than the people making decisions like this. Besides the obvious part about protecting their reputation as being easy to work with, there are always details behind the scenes in decisions like this that make them make more sense. You don’t know their tax position, what relationships/deals that being less friendly here might have endangered, etc.

Investors have given them $2.5 billion for a reason. One of those, undoubtedly, is that they are not stupid. Suffice it to say that they believe that this decision is worth at least $800k to them in the future, or they wouldn’t have done it.

If you are ever in a position to become a LP with General Catalyst, then perhaps you can ask them for their rationale and decide for yourself if they are trustworthy based on all the facts. Until then, making judgments based upon not even close to all the facts is just useless speculation. Your conclusion - that they are just stupid or terrible fiduciaries - is almost definitely wrong. You are no expert, but they are.

Re:I sold Baremetrics by nrmitchi on Tuesday November 10, 2020 @12:16PM (#25048338)
In this situation I think General Catalyst and Bessemer got more than 800k worth of good-will by not blocking this deal that they knew wouldn't get them the results they were originally looking for.

If a single founder decides to accept their money based on this action, and then has a VC-style outcome, they've made a good decision.

Re:I sold Baremetrics by gabereiser on Tuesday November 10, 2020 @12:08PM (#25048218)
Ideally all investors want their returns. In this case, it’s a drop in the bucket for their portfolio and they are incentivized for investing in seed rounds (with the hopes of it being an Uber or a Salesforce). It’s quite common. Trend investing is happening too, FOMO, all of that, but their goal is to take $400k seed and turn it into a $40m exit. If you diversify enough it will happen, not if.
Re:I sold Baremetrics by hedgehog on Tuesday November 10, 2020 @12:56PM (#25048830)
Four parts: 1) the bulk of returns are the few best performing investments, 2) there are material fixed costs in carrying an investment (partner attention, conflict management, admin overhead), 3) it's a way to get proprietary insight into a new space, and 4) there's value in founder relationships (deal referrals, recruiting). Large funds write small checks to get an early view into promising companies that are too early for bigger investments. They are aware that many won't out but they believe they are better served getting in early & divesting most vs waiting and having less information or access.
Re:I sold Baremetrics by bigiain on Tuesday November 10, 2020 @07:09PM (#25053894)
Also, it just occurs to me - I wonder if Josh and Baremetrics have _already_ helped these the VC firms our with enough deal referrals, contact, networking, and deal closing ammunition (and I suspect not, but given this is SV, data on other startups that was not publicly available but that Baremetrics was collecting?) - that made it an easy choice for them to say "Sure! We're totally happy with everything you've done for us overt the last 7 years already. Thanks man!"
Re:I sold Baremetrics by loceng on Tuesday November 10, 2020 @12:12PM (#25048276)
There's the time-opportunity cost - they can't afford to be perfectionists and squeeze 100% of what they potentially could from a situation, which is arguably undue stress as well - and will cause further externalized losses in what their other focuses are.
Re:I sold Baremetrics by aaisola on Tuesday November 10, 2020 @12:55PM (#25048811)
It has to do with supporting the winners that are actually going to return money to your investors. They are refusing to fall prey to sunk cost fallacy, which is a good thing.
Re:I sold Baremetrics by codegeek on Tuesday November 10, 2020 @10:52AM (#25047300)
I run a bootstrapped SAAS. I really and truly understand where Josh is coming from. I have fully sympathy for him and whatever actions he took for his best interest after a gruelling 7 years. I am really grateful that he has shared the numbers so openly. Josh, you don't know me but please go and do whatever the F you want to do and don't listen to what others say. You deserve it!! It is disappointing to see comments like "what did employees get" ? Employees get salary and as long as they are happy working for the company and company takes care of their well being, they are not entitled to any additional founder benefits. Not all companies are unicorn where "early" employees get a big piece of the pie.
Re:I sold Baremetrics by spatx on Tuesday November 10, 2020 @11:23AM (#25047698)
I agree, I'd like to see more posts like these. While I'm impressed by the unicorn startup stories, I want to also hear from those that did/could not take that path, which is a majority of the startups. One of the most impressive things is that Josh did all of this with a level of transparency few founders would be willing to.

Of course, some posters here are talking about employees getting a raw deal, but it was there for all to see that the company had decided long back to prioritize profit more than growth. Any employee that would have expected a unicorn like exit would have known it wouldn't be the case and would have left long ago. Blaming Josh for that doesn't feel right to me.

Re:I sold Baremetrics by karimf on Tuesday November 10, 2020 @11:03AM (#25047452)
Re:I sold Baremetrics by Sodman on Tuesday November 10, 2020 @12:23PM (#25048435)
I see this "HN is toxic" sentiment on tech twitter a lot, particularly from tech folks on twitter with a lot of followers and fans. My own experience on HN has been that folks may be more cynical than average, and sometimes lacking empathy, but I've found most arguments are at least made based on reality, facts and good faith. Those that aren't usually get downvoted and/or flagged pretty quickly. Meanwhile twitter threads are frequently full of trolling, memes and reaction gifs. Where does this "HN is toxic" mindset come from?
Re:I sold Baremetrics by coward8675309 on Tuesday November 10, 2020 @12:51PM (#25048770)
You hit the nail on the head: the cynicism. Cynicism isn’t a morally neutral stance. Assuming everyone else is arguing in bad faith and in favor of their crude short-term political/economic interests. Asserting that all property is theft and that the system is rigged. Dismissing those who disagree as gullible or stupid or (themselves) cynically trying to manipulate people. There is so much of it here and it comes from every angle. It is disgusting. That people who are here tend to self-identify as high-IQ does not help.
Re:I sold Baremetrics by paganel on Tuesday November 10, 2020 @01:17PM (#25049133)
> Asserting that all property is theft and that the system is rigged.

There is definitely a discussion to be had about property, smarter people than us have had it for at least 150 years (even more, if you include the discussion between Locke and Filmer), don't see anything that cynic about it. I'd go on to say that even Cynicism itself was a really interesting philosophical school [1]. I do agree that that there are some people on this website who still take the IQ thing seriously, but even there, I think that the majority regards it as bogus.

[1] https://en.wikipedia.org/wiki/Cynicism_(philosophy)

Re:I sold Baremetrics by xenocyon on Tuesday November 10, 2020 @01:36PM (#25049397)
Right, the comment you are responding to appears to be conflating anarchism with cynicism (which is, ironically, a rather cynical take on anarchism).
Re:I sold Baremetrics by coward8675309 on Tuesday November 10, 2020 @03:43PM (#25051652)
No, I was referring to a line of thinking very common among folks I’ve met who grew up in post-USSR Russia vis a vis the worldview of many of the people I know who grew up in the USSR before.

The former tend to think everyone is corrupt and that if people have success or wealth or anything, it’s because those people swindled someone out of it or were connected to the right people.

Those who grew up in the USSR tend to have a more meritocratic worldview, where hard work and intelligence and studying for exams will result in a better life.

Maybe the people I know [strike]are[/strike] aren’t representative of those times and places. No matter, you can find justification for either worldview in nearly any situation, whether it’s 1970s USSR or ‘90s Russia or ‘50s America or Trump’s America. Reality is nuanced and filled with thoughtful insights that oppose each other and yet are equally true. The loudest people on HN are not people trying to square that circle.

Re:I sold Baremetrics by Jochim on Tuesday November 10, 2020 @02:52PM (#25050880)
HN had the audacity to do something other than shower the subject with unapologetic praise. An actual discussion occurred rather than a congratulatory twitter echo chamber.

I'm actually a really disappointed in Josh's response. I thought that his open stance on what he'd been doing would mean he'd being open to people criticising what he'd done. He doesn't need to agree with that criticism, but dismissing the whole site as toxic based on that disagreement just feels flippant.

From what I've seen and participated in, the discussion mostly centered around whether this was a good deal for everyone involved and whether or not a greater proportion of a company's success should be attributed to it's employees. At least in my eyes very little of it focused on Josh personally.

Re:I sold Baremetrics by fairity on Tuesday November 10, 2020 @04:49PM (#25052456)
> I thought that his open stance on what he'd been doing would mean he'd being open to people criticising what he'd done

His goal in publishing this information seems to be to foster a community of transparency. To that end, his actions appear entirely consistent.

Put another way, what additional information do you want him to convey? His goal is to accurately and openly convey information, and he's basically laid it all out on the table.

You're free to have an opinion on whether his actions were right or wrong, but don't expect him to engage with your criticism when that takes a lot of time and effort (and is not part of his goal).

Re:I sold Baremetrics by tmsh on Wednesday November 11, 2020 @12:01AM (#25055637)
> His goal in publishing this information seems to be to foster a community of transparency. To that end, his actions appear entirely consistent.

I think his goal was to help people. The goal of many people in HN comments is to ‘be right’. It’s a cultural thing. What we prioritize, how the community started etc.

I think HN has ‘trying to be helpful’ forces in the long run. There are ideas, content, links to new information that are helpful. But it’s not the priority compared to what many people think is decent. If you look at other online communities that’ll be pretty self-evident.

But again I think the key to HN is it has no direct interest in being helpful. Only as secondary effects. There’s nothing wrong with that - just as there’s nothing wrong with an incubator with a certain philosophy or writing essays that you think are insightful. In the long run, they help. But they don’t prioritize human decency or kindness and there are a lot of false negatives (startups missed in YC, entitlement and biases in some essays, dismissal of what isn’t clearly the right comment, etc).

It’s a cruder world that way. Take for example the culture of ‘X, Y, and Z read drafts of this’ that everyone has emulated. I used to admire that. Team building and acknowledgments! But it’s also encourages a culture of not being open and trying out new ideas. Living in fear of new ideas that will be rejected etc.

And that is something Josh had the balls to reject. There’s no hiding behind his Harvard / MIT connections. There’s just honesty and transparency. HN and YC people could learn a lot from that bravery.

Re:I sold Baremetrics by Jochim on Tuesday November 10, 2020 @05:09PM (#25052707)
> You're free to have an opinion on whether his actions were right or wrong, but don't expect him to engage with your criticism when that takes a lot of time and effort (and is not part of his goal).

I don't expect him to engage at all. I do think he should be able to handle dissenting opinions without merely dismissing the whole site as toxic on twitter.

Re:I sold Baremetrics by bigiain on Tuesday November 10, 2020 @07:13PM (#25053934)
> without merely dismissing the whole site as toxic on twitter.

You are aware that he's not, not by a long shot, the first to have that opinion? There's _way_ more than an element of truth in it.

Re:I sold Baremetrics by Jochim on Tuesday November 10, 2020 @07:29PM (#25054081)
Maybe I just have a high bar for what qualifies as toxic, but most of the thread seemed to be a reasonable discussion of what had happened.

Obviously some people have made some incorrect assumptions at varying points, but I haven't seen anything that would remotely qualify as toxic.

Re:I sold Baremetrics by ticmasta on Tuesday November 10, 2020 @01:26PM (#25049249)
The HN community is full of incredibly intelligent but often young tech-centric people. I used to be part of the latter, but the reality is they lack a huge amount of context and experience. Being a talented developer-employee, even an early employee is jut not the same as being the founder / maker / starter. I sincerely doubt any of these people spent every single day of the past seven years worrying about the fate of their entire company; if you did, you're an incredible employee but you should have been running your own gig.
Re:I sold Baremetrics by temp667 on Tuesday November 10, 2020 @01:00PM (#25048890)
On HN every action by anyone is seen as some evil plan.

Apple wants to alert users to genuine / non-genuine batteries (to mention latest downvote blast). That is evidence of how evil apple is (not even considering how many folks were getting screwed by all the trash batteries going into iphones pretending to be real).

Zoom is so evil for X/Y/Z reason - except zoom is actually easy to use which is what most non HN folks care about - so their "evil" is just optimizing for different goals in some cases.

The negativity and the myopic focus on personal need / preferences really highlights sometimes how just out of touch with the rest of the broader world HN can be.

Re:I sold Baremetrics by postsantum on Tuesday November 10, 2020 @01:12PM (#25049061)
Toxic has become a synonym of "I don't like that"
Re:I sold Baremetrics by caffeine on Tuesday November 10, 2020 @11:32AM (#25047805)
I think it's extremely valuable as a lesson for prospective early employees.

My own personal takeaway is crystal clear: if you want to benefit from the sale of something, you need to be the owner!

Much like a gardener or builder who doesn't get paid out when the house gets sold, unless you have a LOT of equity as an early employee, you will not be getting founder-type payouts (and rightly so as you took little to no risk)

Re:I sold Baremetrics by gumby on Tuesday November 10, 2020 @12:15PM (#25048334)
Companies don't have to be run that way. When we sold Cygnus the receptionist was able to pay off her mortgage and other debt. She was a 65 year old divorced woman and now she could afford to retire (she stayed with the company though).

Of course we were a traditional SV startup -- people are different these days.

Re:I sold Baremetrics by caffeine on Tuesday November 10, 2020 @01:03PM (#25048929)
Well I think the fact that you're a nice person who made sure the secretary was taken care of is great!

But I wouldn't start generally inferring that it makes sense to take secretary jobs at startups on the chance the founders decide to pay off my mortgage.. Baremetrics is a more typical case, I would think.

Re:I sold Baremetrics by ticmasta on Tuesday November 10, 2020 @01:29PM (#25049286)
the math is still incredibly lopsided. Your secretary can pay off her mortgage or buy a new car; the founders get FU money. This is just how it works; hate the game not the player.
Re:I sold Baremetrics by 1-more on Tuesday November 10, 2020 @02:09PM (#25050092)
> Much like a gardener or builder who doesn't get paid out when the house gets sold

We may also interrogate this arrangement.

Re:I sold Baremetrics by jcims on Tuesday November 10, 2020 @10:30AM (#25047016)
Same thing happens with GitLab somewhat regularly. I don't know of any company that operates with that level of transparency and somehow a select set of folks can't seem to control themselves when supplied with a reason to air their grievance.
Re:I sold Baremetrics by user5994461 on Tuesday November 10, 2020 @10:39AM (#25047140)
GitLab is a poster child of why companies don't publish any details.

Deleted the production database and customer data? You could apologize and move on. There should have been backups to restore from but clearly there weren't.

The gitlab way: Go in great details about how there is no automated backup and the last one that was done manually 3 months ago doesn't work... and how there was no testing/staging environment to try the change before production... and how any intern could delete it the same way by accident on their first day.

There's a reason companies don't publish gory details and internal discussion. At best there's nothing to gain from it and at worst it's highlighting incompetence and wrongdoing.

Re:I sold Baremetrics by vidarh on Tuesday November 10, 2020 @12:34PM (#25048547)
On the other hand, most of us knows there's a very real risk that things are duct taped together all over the place in companies whose services we depend on, but we don't know what the actual risks are.

That's terrifying.

In some ways it's terrifying to be able to see those risks too. But then we need to remind ourselves that those risks are there in companies that don't dare to tell us as well.

Re:I sold Baremetrics by Jochim on Tuesday November 10, 2020 @11:01AM (#25047424)
I think it's a good approach, it:

1) Works as a club for developers to get the time they need to improve processes and code. "Do you want to be responsible for the HN article about the incident this will cause?" would give most managers pause.

3) Gives customers the confidence that you'll let them know when issues that might affect their experience or data are occurring.

4) Proves to customers that you can fix these issues when they come up.

5) Makes people wonder what's going on in your competitors that they're not hearing.

On the other hand you don't get to pretend the sun shines out your ass, but that's disingenuous and most people will see through it anyway, you only trick the people that also want to go along with you.

Re:I sold Baremetrics by jcims on Tuesday November 10, 2020 @11:19AM (#25047647)
That's definitely the pragmatic view and the obvious downsides are largely why this approach is so rare.

Much like TFA I think there are things to be learned from that level of transparency and hope the experiments continue.

Re:I sold Baremetrics by zaroth on Tuesday November 10, 2020 @02:20PM (#25050327)
Ctrl-F for 'Salary' and you will understand what really happened. How many years did Josh work for $0 or just below market salary, take no money out of the company, in fact likely dump significant quantities of his own money into the company... all the while his employees enjoyed getting paid a agreed upon amount every pay period?

$4mm after tax (hopefully Josh is getting the QSBS tax break) for a decade of extremely high risk high effort contribution to our economy is not a good risk-adjusted return, but it's at least a decent exit at the end of the day.

Re:I sold Baremetrics by yibg on Tuesday November 10, 2020 @01:51PM (#25049620)
They're also mostly from a very SV bubble point of view. A lot of posts point to the employees not getting very much from the sale. But there are lots of places in the world where employees of small businesses are not granted large equity stake, and work for a salary like most employees everywhere else. This is especially true for a steady profit driven company that's not aiming for hypergrowth (another very SV centric view of startups).

We don't know how much the employees are paid, for all we know they could be paid the prevailing wage for their location.

Re:I sold Baremetrics by fairity on Tuesday November 10, 2020 @02:04PM (#25049974)
As a founder who's faced his fair share of public criticism, I used to share this sentiment.

However, over the years, I've learned that facing critics and doing impactful work goes hand in hand.

Put another way, if you don't have critics, you're likely not doing anything very impactful.

In my experience, the key to maintaining equanimity in the face of harsh criticism is to:

1) Have a strongly held mission and set of core values. Commit to this mission/core values regardless of what anyone says.

2) Recognize that it's sort of funny how pretty much any action can and will be twisted and criticized by critics online. There was an article a few months back about Bezos dedicating $10B to fighting climate change, and the entire comment section was negative. Lol!

Re:I sold Baremetrics by randall on Tuesday November 10, 2020 @12:12PM (#25048268)
Everyone is weirdly mean to you when you sell. I sold to fb in 2018 (height of cambridge analytica.) Even ppl who are now my bffs were mean on HN. (they didn't know me at the time.)
Re:I sold Baremetrics by TwoNineFive on Tuesday November 10, 2020 @02:49PM (#25050828)
Can you please be specific about what "not so nice" things you are/were seeing? I'm not seeing any inappropriate criticisms beyond what I would normally expect.
Re:I sold Baremetrics by adamzapasnik on Tuesday November 10, 2020 @09:54AM (#25046607)
Half screen? I see a comment or two. I think it's normal/human thing to have discussions in comments like this one. Especially, when it's an exit related topic that gets shared on startup/VC related forum-site like this one?

Prefer just "good job" comments, or what?

Re:I sold Baremetrics by TwoNineFive on Tuesday November 10, 2020 @02:47PM (#25050800)
I agree. I read all the comments in this thread and this time and the negativity isn't there. It just doesn't exist. I don't know if those comments were removed, but I just suspect they never existed.