I replied with my interactions with Apple here: https://news.ycombinator.com/item?id=24338389
It did take Google a few months to add my complex. I'm not sure what an appropriate turn around time would be on something like this. But I do think it's less than "years".
Just read your reply. That's very frustrating to read -- hopefully the Apple employees come to their senses and add the building soon. It's also weird that they called you through FaceTime and still did nothing. Either way, sorry to hear about all the frustration you've been through.
What's the point of reporting anything to the Apple Maps team? I've reported stuff for a few years, and it hasn't changed nor have they had the basic courtesy to acknowledge the report.
It's not like it's some street address thing, they are missing a whole town.
Re:Applebot
by chipotle_coyote on Tuesday September 01, 2020 @01:31AM
(#24338853)
I've gotten changes made by reporting stuff to the Apple Maps team. I remember years ago, my company's business location didn't show up correctly. I reported it, and within a week it showed up incorrectly in an entirely different way!
I’ve reported issues with POIs in the UK via the in-app features (“Edit Location” and “Report an issue”) and they were fixed within a few days.
In general, Google still has better POI data than Apple Maps in the UK, but the gap has closed a lot in recent years.
Edit: Also want to add that it has been two years since my parents moved in. Went in to Waze Map Editor and added the road myself, so their turnaround time was instant. Apple Maps took 9 months, like I said, but Google Maps still has no info on the street despite having all the houses in clear satellite view.