Re:G Suite Doesn't Let You Contact Support Until Logged In. ...
by tyingq on Monday August 10, 2020 @05:54PM
(#24114461)
There's a similar url, but with different form fields, here: https://support.google.com/a/contact/recovery_form
And various forms of "googling" for where to go aren't super helpful.
Re:G Suite Doesn't Let You Contact Support Until Logged In. ...
by disappearance on Monday August 10, 2020 @04:55PM
(#24113880)
That’s a url worth copying into a password manager...
Re:G Suite Doesn't Let You Contact Support Until Logged In. ...
by gerbler on Monday August 10, 2020 @05:08PM
(#24114015)
Just to be clear, OP is factually incorrect. You can contact support using the above link if you are locked out.
Source: worked on the G Suite Support team for several years.
Re:G Suite Doesn't Let You Contact Support Until Logged In. ...
by mynameisvlad on Monday August 10, 2020 @06:10PM
(#24114618)
This is pedantic in the worst possible way. If you make it impossible to find that link, then it's as if it wasn't there.
Re:G Suite Doesn't Let You Contact Support Until Logged In. ...
by smarnach on Monday August 10, 2020 @05:21PM
(#24114132)
It seems this link should be mentioned in the email the OP got.
Re:G Suite Doesn't Let You Contact Support Until Logged In. ...
by MrsHippy on Monday August 10, 2020 @07:09PM
(#24115236)
If you cant find the link, you lose admin privileges. It's a test of merit.
Re:G Suite Doesn't Let You Contact Support Until Logged In. ...
by Causality1 on Tuesday August 11, 2020 @01:38AM
(#24117474)
This kind of thinking on behalf of Googlers is why every professional on earth thinks Google's customer support is shamefully terrible.
https://support.google.com/a/contact/admin_no_access
To the OP ( 'HelloThur ), this is the answer to your most immediate question. I found it here: https://news.ycombinator.com/item?id=17120223
> Greetings. This is Alex Diacre here from G Suite Support. This has been flagged for my team and we’re looking into it. If any G Suite customer has trouble accessing their account they can always contact Google Cloud Support here: https://support.google.com/a/contact/admin_no_access (this is a special form to use when you cannot access any admin account)