G Suite Doesn't Let You Contact Support Until Logged In. Locked Out = Stuck

Re:G Suite Doesn't Let You Contact Support Until Logged In. ... by gerbler on Monday August 10, 2020 @05:08PM (#24114015)

Just to be clear, OP is factually incorrect. You can contact support using the above link if you are locked out.

Source: worked on the G Suite Support team for several years.

[ Parent | on HN ]

Re:G Suite Doesn't Let You Contact Support Until Logged In. ... by mynameisvlad on Monday August 10, 2020 @06:10PM (#24114618)

This is pedantic in the worst possible way. If you make it impossible to find that link, then it's as if it wasn't there.

[ Parent | on HN ]

Re:G Suite Doesn't Let You Contact Support Until Logged In. ... by smarnach on Monday August 10, 2020 @05:21PM (#24114132)

It seems this link should be mentioned in the email the OP got.

[ Parent | on HN ]

Re:G Suite Doesn't Let You Contact Support Until Logged In. ... by MrsHippy on Monday August 10, 2020 @07:09PM (#24115236)

If you cant find the link, you lose admin privileges. It's a test of merit.

[ Parent | on HN ]

Re:G Suite Doesn't Let You Contact Support Until Logged In. ... by Causality1 on Tuesday August 11, 2020 @01:38AM (#24117474)

This kind of thinking on behalf of Googlers is why every professional on earth thinks Google's customer support is shamefully terrible.

[ Parent | on HN ]

Re:G Suite Doesn't Let You Contact Support Until Logged In. ... by markstos on Monday August 10, 2020 @06:06PM (#24114585)

Practically, he's correct.

Google offered no such remedy in the reply detailing his options.

[ Parent | on HN ]