Yeah it really feels like IBM in the sense that it had some really amazing engineers that built the company up, and after they left, they have just been resting on those laurels ever sense. What have they truly innovated recently?

The division they have helped foment in the US is pretty impressive.

People have been this divided for a long time. Social Media just helps exhume it better. Started in the 50s.

My sense is that lots of divided people (mainly fringe) have basically been silenced for years. Twitter has made it possible for those people to have a voice and more problematic made it super easy for malicious actors to mimic those people's ideas to make the situation worse than it really is.

My (probably unpopular) opinion is that they simply shouldn't have a voice. Twitter is bad for society period.

I feel similarly. Liberal ideals would say that everyone having a global voice is a good thing, but we haven't really seen things play out that way since social media became so dominant. At least not in the US.

Though it doesn't help, of course, that TwitFaceTube are designed to maximize engagement at the expense of everything else, which encourages inflammatory content. Maybe if they didn't, we wouldn't have this problem.

Idk, the particular flavor of outrage varies greatly depending on the platform. 4chan, Facebook, Twitter, Pinterest, YouTube, all of the them are drastically different platforms with cultures that emergently form from early design decisions like anonymity, One-to-many vs many-to-many communication paradigms, thread layouts, and moderation decisions.

How do you figure the '50s? Times we've been more united than we are right now seem more the exception than the norm, to me, since the founding of the country. Hell we haven't even had an elected member of the Federal government kill or attempt to kill someone over a political dispute in a while.

If division can be fomented by giving everyone a megaphone, then the people were already divided, they just didn't know it. I don't agree with all of Twitter's moderation, but this is a symptom, not the disease.

If your system of government is not robust to 280-character text messages ... perhaps the problem is not the messages.

I think this misses the point. The division isn't within the government; it's between individuals.

And I don't think the power of short messages is specific to the United States

Where did I talk about the government?

When I worked at Twitter, we just had a lot of competent engineers fixing the scaling problems left by the amazing engineers.

Is it "really amazing engineers" or good management / culture that matters? You can get a "really amazing engineers" and put them in an environment where they can't exploit their talents.

They’ve made some pretty impressive inroads on user profile security, specifically on company best practices to blow it off entirely

This is of course anecdotal, but a friend of mine worked as an engineer at Twitter, and she said there was more focus on appearing as though they were industry leading engineers than there was focus on actual engineering quality.

After Twitter got hacked by a 17 year old who obtained admin access to accounts...I don't think it's anecdotal anymore.

Twitter didn't get hacked by a 17 year old lol, the 17 year old bought access to the 0day

I think people might find it interesting on how Twitter was formed:

> Scandal and Betrayal: The Story of How Twitter Started

https://www.youtube.com/watch?v=p8N0xN0ihMA

As an avid user of the product, I agree.