Full disclosure: I work at PIA.
[1]https://torrentfreak.com/vpn-providers-no-logging-claims-tes...
[2]https://torrentfreak.com/private-internet-access-no-logging-...
The whole company is shrouded in secrecy. After speaking at length with an ex-employee of PIA who now maintains this open-source iOS VPN client:
many (most?) employees and contractors at PIA have no idea of the identify of their direct managers.
Imagine working for a company and not knowing your manager's real name. Now imagine trusting that company with your internet traffic.
[1]https://en.wikipedia.org/wiki/Burden_of_proof_(philosophy)#P... [2] https://en.wikipedia.org/wiki/Evidence_of_absence
Degree of proof is a relative: Maybe a terror organisation use PIA, NSA go fishing for evidence PIA has nothing. Terror org assassinate NSA head. PIA could be a front, but NSA head had to be willing to lose his life to hide the fakery, and terror org wasn't a big enough fish ... more likely you're currently in a coma. Lots of places for false premises to creep in.
Dial it back, is there a point where there'd ever be enough evidence?
Essentially, you describe that they provide bulletproof hosting (or network access), and no one does anything to deal with them. Simply because they are a VPN provider. And reply to officials with “Sorry, we have no data”. That's hard to believe.
Unless ... could be First for Business Internet VPN services ... ;o)
https://blog.getfoxyproxy.org/2017/11/04/secret-service-subp...
As for PrivateInternetAccesss / PIA, I would not trust them at all. No one knows who the founders and executives are. After speaking at length with an ex-employee of PIA who now maintains this open-source iOS VPN client,
even many (most?) employees and contractors at PIA have no idea of the identify of their direct managers. All work is done remotely and using encrypted chat sessions without video.
PIA is incorporated in British Virgin Islands where apparently shareholders, owners, etc can "enjoy" complete privacy.
It should be a red flag to you that if a founder or executive won’t reveal his identity, there is a possibility those people represent a nation state or other organization (not necessarily governmental) that you would not give your private data to if you knew their identity up-front.