Re:The AirPods Pro “Rattlegate”
by londons_explore on Tuesday July 14, 2020 @11:22AM
(#23832994)
How do you let Apple make mistakes "many times", yet still buy their stuff?
If a device I buy fails for what I consider to be a design or manufacturing mistake, I'll be wary of the company. If it happens again, I won't buy more of their stuff.
Because I keep using their stuff, quite proactively, and productively, and when it breaks and its Apples fault, I can go back to them and get a new one, no questions asked, and get back on with using the thing.
vendor lock-in, hard to use anything else. Addicted to Mac ecosystem, lots of data in iCloud, lots of purchased music, videos and apps from their stores? :P
Literally, none of the above in my case. I don't use iCloud, no purchased music or videos, and 'brew' is my app-store. I could switch to Linux in a heartbeat, and probably will, with my next hardware upgrade. But in the meantime, Apple keep me on their platform by providing superlative replacement service.
Re:The AirPods Pro “Rattlegate”
by robin_reala on Tuesday July 14, 2020 @09:17AM
(#23831551)
The nVidia one at least was totally nVidia’s fault (at the time I had a Dell with the same fault that needed two motherboard replacements), and that soured their relationship with Apple to the point that you’ve never since been able to buy an Apple product with nVidia technology in it.
Did you have AppleCare tho?
There was the NVIDIA GPU flap, the thermal paste issue, the screen bleed, and even an iPhone - 3 MacBook replacements, and an iPhone, for free, because Apple took responsibility for having designed and shipped a shitty product (really, all were flaws in Apple's supplier/manufacturing).
If, however, I try to get a freebie for having gotten an iPhone wet, well .. bets are off there.
And I think that's only fair really.