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Re:The Slack Social Network by ForHackernews on Tuesday July 07, 2020 @01:57PM (#23762056)
Chat is a feature, not a product.

RIP Slack: It turns out IRC-but-with-emoji isn't really that compelling.

Re:The Slack Social Network by weixiyen on Tuesday July 07, 2020 @02:20PM (#23762320)
Slack is the single most-used app in our company. As someone who has used a lot of IRC, it would not come close to cutting it for our needs.
Re:The Slack Social Network by shuntress on Tuesday July 07, 2020 @02:57PM (#23762767)
Chat is a feature, not a product.

Maybe so. But apparently demand for a product with chat as its one and only one feature is very high.

Re:The Slack Social Network by m3kw9 on Tuesday July 07, 2020 @02:17PM (#23762298)
Chat is a feature but only in an implementation sense, the users and the kinds of chat they can do together is the point
Re:The Slack Social Network by saagarjha on Tuesday July 07, 2020 @02:09PM (#23762208)
Chat is absolutely a product. In fact, there’s a number of companies that do nothing but that!
Re:The Slack Social Network by santoshalper on Tuesday July 07, 2020 @02:29PM (#23762429)
The difference between a feature and a product is in the eye of the beholder, but "just chat" isn't a very compelling product. All the strong products in this space (Teams, Slack, Discord et al.) are Chat+ products with integrations, voice, bots, and other non-chat features to make collaboration more productive.

I think the product is facilitating remote collaboration, chat is just one very significant feature.

Re:The Slack Social Network by u801e on Tuesday July 07, 2020 @02:24PM (#23762369)
Products like MSN messenger, AOL instant messenger, Yahoo messenger, ICQ, etc are either no longer around or are far less popular than they used to be.
Re:The Slack Social Network by dewey on Tuesday July 07, 2020 @04:27PM (#23763633)
You realize that just because some companies in a space go out of fashion doesn't mean the market is shrinking? MySpace also went away and Facebook seems to just fine instead.

There's a lot more messengers than ever before. Signal, Matrix, iMessage, FB Messenger,...

Re:The Slack Social Network by FactCore on Tuesday July 07, 2020 @02:16PM (#23762288)
Yeah that's the real kicker. If you're a company with the resources to buy a small server (such as a raspberry pi if you're being cheap about it) and run an IRC chat, why not do it and be in total control of an essential part of your business?
Re:The Slack Social Network by porkloin on Tuesday July 07, 2020 @02:44PM (#23762608)
Most companies aren't exclusively comprised of developers.

If you were to somehow manage to convince exec or director level leadership to implement something like IRC as your main communication platform, I'm sure they'll be more than happy to let you be the person who's full time job becomes fielding helpdesk requests from non-technical users who are struggling to use IRC :)

Tools like Slack and Teams win because they're all-but-frictionless. One of the competitive edges that Teams has out of the gate is integration with an existing account that is tied to your entire workplace identity if you're in a Microsoft-heavy shop.

It's really easy to assume that things that are easy for us as devs are a "no brainer" for everyone else, but they really aren't. My parents recently had to begin using chat apps for work under COVID restrictions, and although both are plenty proficient at general computing, IRC configuration would be an absolute nightmare for them.

Not to mention the bigger issues of security, log preservation, HR compliance, or any other myriad things that a toy implementation of IRC wouldn't offer. What happens if you lose your backups? What happens if your server becomes compromised? What happens if an employee textually assaults another employee through DMs and you need to audit it? These are all very real questions that people ask, and are questions that Slack and Teams have very sleek answers for. It's not just emojis - it's letting someone else handle the headache of maintaining a critical piece of your communication infrastructure.

Re:The Slack Social Network by mnd999 on Tuesday July 07, 2020 @02:50PM (#23762684)
Slack does a lot more than your basic IRC server. It offers search, SSO integration, mobile app with offline notifications, phone / video chat, screen sharing.

Sure you could build that on a small server with open source tools, but is it really worth the effort to build and maintain it for most people?