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Re:The Slack Social Network by saagarjha on Tuesday July 07, 2020 @02:09PM (#23762208)
Chat is absolutely a product. In fact, there’s a number of companies that do nothing but that!
Re:The Slack Social Network by santoshalper on Tuesday July 07, 2020 @02:29PM (#23762429)
The difference between a feature and a product is in the eye of the beholder, but "just chat" isn't a very compelling product. All the strong products in this space (Teams, Slack, Discord et al.) are Chat+ products with integrations, voice, bots, and other non-chat features to make collaboration more productive.

I think the product is facilitating remote collaboration, chat is just one very significant feature.

Re:The Slack Social Network by u801e on Tuesday July 07, 2020 @02:24PM (#23762369)
Products like MSN messenger, AOL instant messenger, Yahoo messenger, ICQ, etc are either no longer around or are far less popular than they used to be.
Re:The Slack Social Network by dewey on Tuesday July 07, 2020 @04:27PM (#23763633)
You realize that just because some companies in a space go out of fashion doesn't mean the market is shrinking? MySpace also went away and Facebook seems to just fine instead.

There's a lot more messengers than ever before. Signal, Matrix, iMessage, FB Messenger,...