Re:The Slack Social Network
by saagarjha on Tuesday July 07, 2020 @02:09PM
(#23762208)
Chat is absolutely a product. In fact, there’s a number of companies that do nothing but that!
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Re:The Slack Social Network
by santoshalper on Tuesday July 07, 2020 @02:29PM
(#23762429)
The difference between a feature and a product is in the eye of the beholder, but "just chat" isn't a very compelling product. All the strong products in this space (Teams, Slack, Discord et al.) are Chat+ products with integrations, voice, bots, and other non-chat features to make collaboration more productive.
I think the product is facilitating remote collaboration, chat is just one very significant feature.
Products like MSN messenger, AOL instant messenger, Yahoo messenger, ICQ, etc are either no longer around or are far less popular than they used to be.
You realize that just because some companies in a space go out of fashion doesn't mean the market is shrinking? MySpace also went away and Facebook seems to just fine instead.
There's a lot more messengers than ever before. Signal, Matrix, iMessage, FB Messenger,...