Next generation of customer relationship management (CRMs)?

Posted by mindfulbee on Saturday March 26, 2011 @10:53AM
from the self-post dept.

Something better then Salesforce?

( 5 comments | 8 points | on HN )

Re:Next generation of customer relationship management (CRMs)? by bergie on Sunday March 27, 2011 @06:53AM (#2374703)

[ Parent | on HN ]

Re:Next generation of customer relationship management (CRMs)? by mindfulbee on Sunday March 27, 2011 @08:08PM (#2376510)

Do you think if facebook was tweeked that it could be a good CRM?

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Re:Next generation of customer relationship management (CRMs)? by JoshKalkbrenner on Sunday March 27, 2011 @02:06AM (#2374319)

Salesforce is king of customization, but there are many niche (small) players that may be considered 'better' in their respective fields.

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Re:Next generation of customer relationship management (CRMs)? by ig1 on Sunday March 27, 2011 @09:47AM (#2374960)

Verticalization.

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Re:Next generation of customer relationship management (CRMs)? by profitbaron on Sunday March 27, 2011 @02:09AM (#2374328)

There's a PDF presentation about the next generation CRM - http://www.textminingnews.com/presentations/SPSS.pdf

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