I've always imagined it as a big tower shoved under someone's desk. The side panel of the case is off because otherwise it overheats. On the screen there's a single maximized window of DrRacket. A post it note warns you not to quit or reboot the system.
edit: It's possible that you could take out an entire TLD and make it impossible to resolve domains on that TLD once all the cached records expire. But that kind of targeted attack would not be possible with a BGP error, unless it was a very specifically crafted BGP error happening over a very long period of time (weeks-months-years depending on the record TTLs).
I guess I'm just calling out the people who are making fun of them for having their status page dependent on the same hardware it's monitoring when it's not clear that's the case just because they are both down?
I would suppose if it's a different TLD domain, then it would be more likely to conclude that.
I'm not going to make fun of them for their status page being down, but it certainly doesn't reflect well on the brand/products.
For us as well. It was so nice to have things work one day and the next and the next, although I guess they wouldn't have worked today.
Favorite firefighting moment was when wdc lost half the fiber in ~ 2014, and we had to move all of our traffic out, so that there was capacity. Our guy asked why we had to move? and your guy said something like 'Because if you guys move, we only need one customer to move.' :D
Apparently it was enough information for dsmcr to properly id the service though; not enough for nixgeek though, I think.
The odd thing is, for half the price I could get SL service w/10TB from a reseller, while at list price I only got 1-2TB bandwidth, and sales absolutely would not budge on that. I wonder why.
We had a couple thousand bare metal servers, and barely used any of their API stuff.
As with any facility, there were occasional issues with electrical transfer switches, core router failures, fiber cuts, etc. Stuff happens, but we got pretty good communication, and things got resolved in a reasonable amount of time. Service got noticeably worse after IBM, but we were already planning to move to our acquirers hosting, because that's what happens when you're acquired. Oh, and their load balancers had garbage uptime.
Bandwidth prices used to be pretty reasonable, but they've adopted AWS style obscene pricing. At least they still let you use the private network for free (including to other datacenters).