As I mentioned in another comment thread, I don't think the author objects (and I certainly don't object) to in-depth investigations of national or global issues. That's a vanishingly small portion of what the news as instantiated today does.
Commercial news by definition is looking to shock/sensationalize/rile up. It may not be on a conscious level but it's a race to gather & keep attention - boring stuff won't cut it.
I'm not supporting author's point mind you, I believe education/informedness is the only thing we have approaching a silver bullet. But the amount of internet justice and vigilanteism we have today, a lot of it inspired by various kinds of news - from local cable TV news indicating our suburbian neighbourhoods are a pithole of violence, to politically charged national news, to hilarious reporting on science and medicine... it all outrages and most of it is at best numbing, at worst utterly wrong.
The way I see it, of something as trivial as a fishing video can be reported on so completely and utterly incorrectly, without the slightest regard for even the tiny amount of facts provided alongside the video, then why should i assume anything else is reported correctly?
> Briefly stated, the Gell-Mann Amnesia effect is as follows. You open the newspaper to an article on some subject you know well. In Murray's case, physics. In mine, show business. You read the article and see the journalist has absolutely no understanding of either the facts or the issues. Often, the article is so wrong it actually presents the story backward — reversing cause and effect. I call these the "wet streets cause rain" stories. Paper's full of them. In any case, you read with exasperation or amusement the multiple errors in a story, and then turn the page to national or international affairs, and read as if the rest of the newspaper was somehow more accurate about Palestine than the baloney you just read. You turn the page, and forget what you know.
Public outrage is one check on societal institutions. The police are a check on general lawlessness and disorder, and the fact that sometimes they kill someone they really shouldn't have doesn't make us think, "well just get rid of the police then altogether I suppose". Why would we get rid of public outrage, just because sometimes it's wrong?
Public outrage is what makes journalism function as the fourth estate, after all. Investigative journalism of national-level issues in particular: what would the point of all of it be, if nobody read or cared? Thus, the author's argument is also an argument for investigate journalism of any non-'local' issue to cease to exist. Does this sound like a good idea?