What would you attribute this to?
Ironically, a lot of the big employers around here still think dev salaries in Minnesota are too high and are increasingly squandering that advantage by bringing in contractors from H1B body shops instead of continuing to develop talent internally.
That's funny, because I was following along thinking your point was geographic region doesn't predict performance. Do you find it hard to believe it's possible to have an Indian team with who were high performers in college with fancy degrees and such?
The experience I had there was a disaster... because of the company they chose to use to outsource just couldn't keep capable people on staff for more than a month or two. The folks who stayed, were just terrible / couldn't troubleshoot their way out of a box and IMO had some perverse incentives. I suspect there was an incentive revolving around "closed cases" and like all metrics that got abused and it was costly for everyone.
My email was filled with "please assign this case to duxup" cases that were in the hands of our outsource partners (and sometimes the bay area..) because folks recognized the case wasn't going anywhere fast.
The company even tried hiring folks locally at an office they had but again they couldn't keep anyone (probably again paying poorly) who was good very long.
I don't know the job market in India (then or now) but I suspect they simply weren't paying well / had a very poor partner outsourcing company.
I've had some visibility to various outsourcing efforts and every time it seems that the companies they partner with just don't provide much in the way of stable talent. I would assume it is possible to find a company who does, but I just haven't had that experience. I suspect that is more random chance than anything else.
Personally I suspect that most companies just decide, "We're outsourcing and we're going to save X amount!" and without knowing or caring they priced their way into poorly done outsourcing ... and only that. Interesting enough, I heard we hadn't saved much of any money long term with the outsourcing effort. Largely hiring just didn't keep up with sales and any savings in support costs there were attributed to outsourced support.
It was somewhat amusing as many of the Bay area staff were from India (they weren't H1Bs, they were citizens), and man nobody hated the the outsourced support more than those guys ;)
Do you think that's what they were saying? Possibly you can apply an iota of charity and come with a couple of reasons why Minnesota and India are not fungible locations?
This sounds eerily similar to the experience of being a woman in the same kind of circles. It’s actually kind of heartening to see a pattern across different groups, though, since that helps me know it probably isn’t personal in either case :)
I worked for a company that was acquired that was based in Minnesota. The acquiring company absolutely could not find warm bodies in the bay area to do ... tech support. So they finally asked if the bumpkins in Minnesota could help out.
I traveled out there and everyone was very nice but I had things explained to me like I hadn't used a computer before, or couldn't follow a simple process. One of the directors asked me "What do people in Minnesota do for work?" I told him "Same as around here.", he found that hard to believe and told me about how is team were all high performers in college with fancy degrees and such.
Anyway a month later my team is out performing the valley team with higher customer service scores (funny that if you actually call your customers they like it, you can solve problems faster...) and so on. All with a smaller team and at ~2/3rds the price (possibly less).
I mean it was just tech support, on some fairly high end equipment. But still it was not rocket science.
A few years later to save costs ... they skip Minnesota try disastrously to offshore to India.
Then after the company is acquired again they take the opportunity to axe everyone in MN, and again ... can't find anyone to work in the bay...
I just don't know, these choices seem sort of institutionalized / culture oriented.