No one has a $3m Google Ads budget for something that doesn't work already. I've run campaigns for brands that lead the market and for new businesses that have no brand recognition at all--the difference is night and day. Should founders run to Gmail ads because of this? Probably not.
Assuming the campaigns are still profitable, doubling the budget is great. I hope they really did well. But what does this really tell us? What can a startup or small business founder learn from this? Not much.
Blake, Nosko & Tadelis, 2015. "Consumer Heterogeneity and Paid Search Effectiveness: A Large‐Scale Field Experiment," Econometrica.
https://econpapers.repec.org/paper/nbrnberwo/20171.htm
I'm sure the landscape has changed since then in terms of there being more accountability (better tools to measure things like ROAI and mgmt demanding stronger evidence of marketing efficacy).
The agency that runs the programs the the only people that win - after they pocket their 5+% commission.
Source: past roles where I saw a lot of people who do not know wtf they are doing with ads (yet they themselves are making 6 figures)
Adding even more nuance, that really only describes successful companies. Failing companies _think_ they are profitable, until they quickly aren't. Your experience is very similar to my own. You're 100% right.
The ultimate goal of the marketer is to use the most effective, scalable channels. The optimization isn't against a fixed goal (CPA), but against the entire universe of ways to spend each marketing dollar.
- This was my previous job, and I don't have the data anymore :) - I don't want to reveal numbers that could harm that company or inform their competitors.
I will say I was 100% focused on profitability. I'd be a pretty shitty marketer if I doubled spend without focusing on profit.
The past few years, Google has been adding features that make absolutely no economic sense (assuming rational firms), but assuming that most of their clients are unsophisticated and then taking advantage of them has no doubt earned some Google Ads PMs huge bonuses.
My first thought was not "I was in charge of spending my employer's money on ads", it was "I was spending my money on ads".
There is no mention of actual ROI, conversions, traffic, and so forth.
Overall, I'm pretty skeptical of the true return that marketing campaigns can generate. When you calculate the full cost not just of the marketing but you include margins and the full lifetime value of the customer then you get a real sense.
The thing that stood out to me is the first sentence, that the person had an unlimited budget. With that in mind, basically makes me believe they weren't that focused on the true profitability of the spend.