Epidemics are (more) properly modelled by the Gompertz function[1], and the position of the "transition" between the exponential portion and non-exponential points it the important point.
That is exactly what the person you are replying to is saying ("they always break into some other curve at some point.").
An epi curve is created from observations and shows new infections per day.
The Gompertz function is a mathematical formula and can be used to estimate total infections up to a date.
However, if you take the epi curve and plot the aggregate number of infections you'll find a curve that the Gompertz function approximates quite well.
The entire point is that forecasting exponentials is easy but becomes badly wrong at some point and that point is difficult to forecast
Exponential processes don't exist in nature, they always break into some other curve at some point.