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Re:Apple store workers should be paid for time waiting to be... by jrockway on Thursday February 13, 2020 @07:59PM (#22322987)
In the minds of the corporate workers that came up with the Apple Store Brand Story, every Apple Store employee is your best friend and will jump at the opportunity to assist you, Apple's most loyal customer, with anything you need. So of course they're not going to make you wait in line like the PC Guy from those ads from 10 years ago would; they will be waiting for you when you walk in, just like Hachikō waited each night for his owner at Shibuya station. For nine years after he died.

Over in the real world, the employees have spent 10 hours of their 12 hour shift explaining to the world's least-technically-adept people how to activate their Verizon service with 4 prepaid debit cards and a ripped $20 bill. Sixty times. While being yelled at. So... they might accidentally not notice you if you just come in and don't aggressively try to attract their attention. I do not blame them.

Re:Apple store workers should be paid for time waiting to be... by derefr on Thursday February 13, 2020 @09:25PM (#22323478)
Perhaps they should keep a few staff in reserve as the equivalent of "tier-2 technical support", such that those people never deal with the mundane stuff, and so never get driven to distraction by the inanity of it.

Oh, wait, that's the Apple Store Business team, isn't it?

Re:Apple store workers should be paid for time waiting to be... by jedieaston on Friday February 14, 2020 @08:40AM (#22326373)
They used to do that. In the Apple Store video Steve put together, he explained that the geniuses would be well trained Mac technicians that could fix most anything, and when they couldn’t, there was a phone they could pick up to talk to a engineer at HQ.

Now, due to cost (although price has gone up for the stuff), the Geniuses are no longer trained at HQ, and there are now lower level “technicians” that can’t do much more than give you a new phone.

Re:Apple store workers should be paid for time waiting to be... by ksec on Thursday February 13, 2020 @10:04PM (#22323641)
There are now close to 1 billion iPhone users around the world. With only 506 Apple Stores, and over half of those Stores are in US.

After Angela left Apple, the first thing they did were "revert" all the thing changes back to Steve Jobs era.

Basically Apple Retail has been a pile of mess since Steve passed away, not keeping up with the huge iPhone growth, and none of the Retail SVP had any idea what is best for Apple Store.

Re:Apple store workers should be paid for time waiting to be... by soperj on Thursday February 13, 2020 @08:07PM (#22323029)
>ripped $20 bill

This is a hilarious problem to anyone who has been using polymer bills for nearly a decade.

Re:Apple store workers should be paid for time waiting to be... by HeWhoLurksLate on Thursday February 13, 2020 @09:21PM (#22323462)
Um, polymer bills rip too.
Re:Apple store workers should be paid for time waiting to be... by dwd on Friday February 14, 2020 @01:41AM (#22324457)
Don't forget the dreaded crease that causes it to not be accepted by vending machines, supermarket self-serves, etc.
Re:Apple store workers should be paid for time waiting to be... by soperj on Thursday February 13, 2020 @10:00PM (#22323629)
only if they're cut. In practice I can tell you how many ripped bills I've dealt with since we've had them. 0.
Re:Apple store workers should be paid for time waiting to be... by stuaxo on Friday February 14, 2020 @05:27AM (#22325429)
The plastic money introduced in the UK can rip.

Once it has a small tear, it very easily tears the rest of the way.

Once it is folded it never goes flat again.

They also feel really cheap.

Re:Apple store workers should be paid for time waiting to be... by shawabawa3 on Friday February 14, 2020 @05:50AM (#22325538)
> They also feel really cheap.

I thought that at first.

Now the old ones feel really cheap to me. I guess you just get used to it

Re:Apple store workers should be paid for time waiting to be... by pasquinelli on Friday February 14, 2020 @12:57AM (#22324287)
I can only think of one ripped dollar i've ever had and it's because i happen to have it in my wallet right now.
Re:Apple store workers should be paid for time waiting to be... by toxik on Friday February 14, 2020 @05:48AM (#22325527)
Just use cards. They don't tear.

-Scandinavia

Re:Apple store workers should be paid for time waiting to be... by sneak on Friday February 14, 2020 @01:32PM (#22328903)
https://www.wired.com/2010/12/realtime/

https://www.wired.com/2012/07/wikileaks-visa-blockade/

Blanket, universal surveillance as well as zero-burden-of-proof government point-and-click seizure/disablement is the cost.

You cannot have a free society without a payment system that the government or a few large banks do not have the ability to arbitrarily censor, even temporarily.

You can not communicate or organize anonymously (for example, for political organization or government corruption investigative journalism) when every payment you need to do so is logged as a matter of course. These activities are not common, but essential to a free society.

The ability to transact in things the government does not like, without their knowing about it, is a cornerstone of freedom. Many other human rights crumble if you do not preserve it.

Re:Apple store workers should be paid for time waiting to be... by toxik on Saturday February 15, 2020 @07:42AM (#22334938)
Hyperbole. People will trade freely if they need to. Cash is not what prevents tyrants from coming to power, democratic societal structures do. Elections do. Having an educated population does. Cash didn’t save anyone from tyrannical rule.
Re:Apple store workers should be paid for time waiting to be... by sneak on Sunday February 16, 2020 @07:29AM (#22341235)
Lack of cash usage or ability to transact with it has absolutely curtailed people's freedom, though. Privacy is a human right! There is virtually zero electronic financial privacy in the global west today. Everything is surveillance-by-default.
Re:Apple store workers should be paid for time waiting to be... by badpun on Friday February 14, 2020 @08:35AM (#22326340)
I keep my credit card in the back pocket of my trousers (like I would keep cash). I need to reorder the card every 3-12 months from the bank, as the chip breaks from sitting on it.
[dead]
Re:Apple store workers should be paid for time waiting to be... by labster on Friday February 14, 2020 @12:11AM (#22324115)
American money doesn’t degrade into microplastics which pollute our oceans, but is made of artisanal paper made by only a few fine craftsmen.
Re:Apple store workers should be paid for time waiting to be... by garmaine on Friday February 14, 2020 @01:05AM (#22324311)
Cotton. Artisanal cotton/linen hybrid.
Re:Apple store workers should be paid for time waiting to be... by _archon_ on Friday February 14, 2020 @08:29AM (#22326296)
I had been under the impression that it's a hemp/linen mix...

Nope. From [1]: Federal Reserve Notes are made of 75% cotton and 25% linen fibers.

[1]https://en.wikipedia.org/wiki/Federal_Reserve_Note

Re:Apple store workers should be paid for time waiting to be... by konceptz on Friday February 14, 2020 @08:04AM (#22326139)
Direct loom to table.
Re:Apple store workers should be paid for time waiting to be... by ethbro on Friday February 14, 2020 @08:25AM (#22326271)
Loom to farmer to table.
Re:Apple store workers should be paid for time waiting to be... by tobyhinloopen on Friday February 14, 2020 @02:06AM (#22324557)
What’s happening? Am I on reddit?