What else am I supposed to take into consideration? The companies marketing material? Maybe the signal in those comments is a bit biased, but it seems far less biased than the alternatives.

At this point, unless I talk to someone I trust within a company, I try to reserve all judgement. In fact, I do that with everything nowadays. The internet and modern media skews so negative, according to them nobody is happy anywhere and everything sucks. That hasn't been my experience.