Appreciated, Gruber is doing some real weird editorializing on this.

Edit: well I take it back. Gruber seems to taking his usual tack when covering anything outside the Apple beat, ie. pure speculation and opinion of the sort everyone posts on Twitter but at 500 words. And with a big "they are an active sponsor of my site but I am impervious to bias" disclaimer at the top.

Yeah, and he orients his argument around "well the boss is right to go nuts for sending a sandy, broken suitcase to a customer" and then fails to address the myriad other far-less-defensible awful behaviors the manager demonstrated. Basically just cherry-picked the least-worst thing.

The article I read had Gruber accusing Away of a pretty shady PR game, despite them paying him lots of money.

The article spreads a conspiracy theory that serves as a strange defense of Korey's actions as CEO of Away (Daring Fireball's sponsor).

> What I think happened is that once Jen Rubio and the board — who were already plotting Korey’s ouster — became aware of the story, and the all-in-on-outrage-culture/startups-are-toxic angle it was taking, they simply let it happen without pushing back whatsoever. No vast conspiracy necessary — just let it happen.

> If a waiter served a customer a half-eaten sandwich, I’d expect the manager to immediately berate him in front of the other staff in the kitchen

Tells you all you need to know IMO. It’s never OK to yell at someone at work.

Edit: If you're downvoting me, let me know when you think it's OK to yell at someone at work and where you work so I can never work there.

Berate doesn't mean yell, perhaps?

Semantics, but berate implies an aggressive dressing down or criticism. Yelling -- as in raising a voice -- may be a part of that, or not.

I've definitely caught a verbal beatdown from people that sounded perfectly calm and reasonably quiet the whole time.

I have worked in and known of environments where it became appropriate to yell. You would be right not to work there, but not for the reasons you are implying here.

Care to elaborate?

Sure! I'll elaborate on a few aspects in the hopes of covering what you are asking for:

1. It is appropriate to yell at someone when the immediate safety of yourself or another person is threatened.

2. If you accept (1), then the presence of yelling is a much narrower filter than the presence of conditions under which yelling is appropriate. Due to your stated belief that yelling is never appropriate, you see those filters as equal.

3. With (1), I have given you conditions under which I think it is appropriate to yell at someone. Those conditions are never present at my current place of work. So if, based on only those facts, you were to disqualify my place of work as one where you would work, your filter would be too wide.

The Wall Street Journal article would have been a much better link, considering John Gruber/Daring Fireball's conflict of interest and highly dubious disavowal of bias.

> Disclosure: Away has sponsored 21 episodes of my podcast, The Talk Show, in the last three years, and they are on the schedule for an upcoming episode. The following is what I’d write if they never had and never would sponsor my show or website.

I don't think his argument is affected by that possible bias, though. Unless there's some important relevant information left out, anyone can just read what he wrote and decide for themselves. I think it was interesting enough to justify leaving the submitted URL up, though it's best to read the WSJ article as well.

Thanks for changing it back, @dang. I had a similar take to Gruber's on reading the Verge article. What a strange hit piece, and what strange timing!