News for hackers. Stuff that matters.
Re:We Never Paid for Journalism by jawns on Thursday October 24, 2019 @03:13PM (#21348143)
Former news editor here. I left the journalism world about eight years ago because of the poor shape the business was in. But I still love journalism and hope it finds a viable business model.

I wanted to address a point that this blog post brings to mind.

There were advertisers then, and there are advertisers now. The advertising market hasn't dried up.

So why was the business model robust then and in shambles now?

Well, one explanation that people often point to is that there are now many more places to advertise. Back then, newspapers were one of the best places to advertise if you wanted to reach a lot of eyeballs. Now you can advertise on Google and other search sites, you can advertise on any number of blogs and other sites through AdSense and other ad delivery networks, you can advertise on social media, you can place classified ads on Craigslist, etc. So newspapers now have to compete against all these other properties in a way they didn't have to do in previous generations.

But there's another consideration that is just as important and doesn't really get talked about as often. With the dawn of digital advertising, where every view, click and conversion is neatly accounted for, advertisers have come to realize that newspaper advertising has always been a low-return-on-investment marketing avenue, even when it was the only game in town. They just didn't have the metrics to prove it.

What we know now is that click-through rates on news sites are really not substantially better than click-through rates on Joe Schmo's random blog -- but they _are_ substantially worse than in certain other business segments, like search.

So the real battle isn't even a battle for advertiser's attention. It's a battle to remain viable even though the advertisers would be better off advertising elsewhere.

Re:We Never Paid for Journalism by Nextgrid on Thursday October 24, 2019 @03:48PM (#21348488)
As a consumer, the biggest appeal of print newspaper advertising (as opposed to web, social media, etc) is legitimacy.

No fly-by-night scam operation will be able to afford a full page ad in a reputable magazine, and I hope newspapers also do due diligence on the advertisements they run, as their reputation (and possibly even legal liability, especially in certain fields like medicine, etc) is at stake.

This means I can be confident an ad in a magazine won't be an outright scam and I can somewhat trust it (sure, it's still trying to sell me something that I wouldn't have otherwise bought, but if it's relevant and I'm confident it's not a scam or low quality crap, then why not?).

The same does not apply to digital advertising where there's plenty of shit, no human actually reviews the ads and given the ads are very targeted there's little chance anyone else sees the ad (in a magazine, everyone sees it, so an expert in the field can speak up, unlike for a targeted ad where only the people in the targeting criteria - who often lack the knowledge to make an informed decision - see the ad).

The other advantage of the lack of tracking is that I get exposed to ads outside of my daily workflow. I work in IT, and if I were to browse without ad blockers (cancer blockers as I call them) I would just see IT or business-related ads all over the place. I don't want to see those - I already know what products I need for IT and have the knowledge & experience to do my own research. On the other hand, a print ad which knows nothing about me might show me an ad for cat food - I want that; I know nothing about the subject and am willing to trust the magazine's reputation behind it.

Re:We Never Paid for Journalism by TeMPOraL on Friday October 25, 2019 @05:06AM (#21353149)
> No fly-by-night scam operation will be able to afford a full page ad in a reputable magazine, and I hope newspapers also do due diligence on the advertisements they run, as their reputation (and possibly even legal liability, especially in certain fields like medicine, etc) is at stake.

I disagree with your assessment. For one, if you base reliability on monetary costs, then it's trivial for a fly-by-night scam to work around it. You just have to get more money. A loan could work. Or VC investment - such companies have plenty of money to burn on advertising, and it in no way reflects the quality of their work.

Two, reputation. I don't think reputation matters much to anyone anymore. Think of all the corporate scandals that are featured essentially weekly on HN. Or, closer to the topic, think of all the bullshit newspaper publish that gets thoroughly debunked in discussion threads around HN or topical subreddits. And yet both those corporations and those papers are still happily chugging along, no worse for the wear. If reputation of news publications mattered at all, nobody would post anything from Bloomberg here ever since the Supermicro fiasco.

Re:We Never Paid for Journalism by notahacker on Thursday October 24, 2019 @04:38PM (#21348896)
I think the theory behind the legitimacy is better than the practice. Sure, you can't buy ads in national publications for a fly-by-night level scam the way you can buy social ads. But outright scams can be as big as Enron, and people running scam ICOs/MLM companies etc can definitely afford the ad bill if they don't find the sucker ratio higher through more targeted digital channels...
Re:We Never Paid for Journalism by nostrademons on Thursday October 24, 2019 @07:21PM (#21350186)
Binance is charging a million dollars to list your token on the exchange. If anything there's an adverse selection effect: the more willing you are to fork over a million dollars to get your token listed, the more likely you are to be a scam. Crypto projects with the most real adoption and genuine development (like MakerDAO) didn't even ICO at all, they just airdropped tokens to get the ecosystem started and let the quality of the product take it from there.

IIRC there was a similar phenomena with the dot-com boom: companies that spent hundreds of millions of dollars on advertising did so because they weren't selling anything useful, while the actual survivors spent zero on advertising and grew virally from word of mouth. Google and Facebook make money by selling ads, not by buying them: Google's first ad didn't run until 2010.

Re:We Never Paid for Journalism by catalogia on Thursday October 24, 2019 @07:19PM (#21350171)
One of the advantages of print newspapers is accountability. Print newspapers can be (and generally are) archived by public libraries. My local library has archives of local papers going back decades. When corrections to previously published articles become necessary, the corrections are published in such a way that both the original article and the correction are archived.

Of course there are projects that seek to archive online newspapers too (archive.org is awesome!), but online newspapers are able to thwart archiving either through technical means or policy (robots.txt.) Furthermore even when they aren't maliciously attacking archival efforts, online publications can swap out headlines or even the full content of articles, sometimes before the original has been archived. That sort of undisclosed on-the-fly revision simply isn't possible with print newspapers.

Re:We Never Paid for Journalism by sacrificedcapon on Thursday October 24, 2019 @08:18PM (#21350508)
I hate to burst your bubble, but fundamentally, all advertising is a "scam". It's to get you to buy stuff you really don't need.

Also, the print newspaper industry isn't as clean as you think.

http://paulgraham.com/submarine.html

You shouldn't be trusting any ad, wherever it is. Actually, the most reputable the platform, the more skeptical you should be since you are more trusting of the platform to begin with. The easier you are to be duped.

Re:We Never Paid for Journalism by mrunkel on Friday October 25, 2019 @12:04AM (#21351766)
This, like so many extreme opinions, is just wrong.

An advertisement that happens to reach someone who has a problem that your product solves isn't a scam. It is a way to get that person to know about your solution.

Re:We Never Paid for Journalism by TeMPOraL on Friday October 25, 2019 @05:11AM (#21353170)
And this is just motte and bailey. Yes, there are some advertisements like you describe. No, vast majority of them aren't like that.

It's like a city was proposing to limit car movement through the center to improve air quality, and you countered with "but some cars are electric and don't pollute!". Yeah, right. Wake me up when most of them are.

Re:We Never Paid for Journalism by friendlybus on Friday October 25, 2019 @12:40AM (#21351948)
How do you find the stuff you need then? Go to the big product box in the sky?
Re:We Never Paid for Journalism by TeMPOraL on Friday October 25, 2019 @05:13AM (#21353177)
Brick&mortar stores, Consumer Reports, magazines[0], product catalogs, trade shows, yellow books, discussion groups, word of mouth. Basically, everything that's pull (vs. push) and limits itself to providing information about products and problems they solve (vs. playing on your emotions, or delivering sales tactics).

--

[0] - See this subthread: https://news.ycombinator.com/item?id=21348886.

Re:We Never Paid for Journalism by friendlybus on Friday October 25, 2019 @05:23AM (#21353223)
I agree with the dislike for over-extended advertising techniques online. But those are all ads, as such don't really answer my challenge to the parent poster. Ads on some fundamental level provide a service to the recipient.
Re:We Never Paid for Journalism by nitrogen on Saturday October 26, 2019 @02:13AM (#21362035)
I feel it's a bit disingenuous on the part of advertisers to claim that any commercial information source is an ad. This basically makes any discussion impossible because if everything is an ad then nothing is. It's a dirty trick of the ad industry.

did the creator of the X pay a third party to present X? is X an essential part of its context? is the recipient of X seeking X itself or something else?

Re:We Never Paid for Journalism by TeMPOraL on Friday October 25, 2019 @06:47AM (#21353656)
Some ads provide a service to the recipient. Most ads, as exist today, provide a net disservice.

I don't think the parent poster meant absolutely all ads, just the vast majority of them. But in so far as they meant all ads, it's still a good point you shouldn't trust them - not even the product catalogs you yourself paid for. There's very little legal and social protection from the merchant lying to you, and all the business incentives to do so.

Re:We Never Paid for Journalism by nitrogen on Friday October 25, 2019 @02:12AM (#21352356)
Consumer Reports and Octopart
Re:We Never Paid for Journalism by jldugger on Thursday October 24, 2019 @08:03PM (#21350439)
> What we know now is that click-through rates on news sites are really not substantially better than click-through rates on Joe Schmo's random blog -- but they _are_ substantially worse than in certain other business segments, like search.

AFAICT, search is a really amazing ad product. Users are declaring their interest in a subject, _right now_.

> They just didn't have the metrics to prove it.

You're not wrong, but I wouldn't discount the power of inertia. There's a story Steven Levitt tells on his Freakonomics podcast about a retailer who wanted to measure the impact of print ads. He suggested not running print ads for a duration in order to measure impact, and was met with incredulity: "Are you crazy? We can't just do that. We'll get fired like Jordan was. Dude was so unorganized that he forgot to order ads for the northeastern market for his entire summer internship."

After analyzing the data from that mishap, there was no measurable impact, and yet they refused to run the trial for longer. 'We can't not just buy ads' was the argument, even though the data suggested you totally could. I guess if your department buys ads, until you have an alternative, arguing for a budget cut is arguing your department should all be laid off.

Re:We Never Paid for Journalism by syrrim on Thursday October 24, 2019 @08:52PM (#21350740)
The question is: where did this pattern come from? Why buy too many ads in the first place? Corporations are supposed to be maximizing profits, and yet we hear they are wasting tons of money on ads. Why don't some of them would learn not to and bring massive returns to shareholders? Some thoughts:

- A recent comment regarding a travel agency reflected that execs would check the stats on the most popular travel agency every week, and wanted to be at the top. They would therefore run ad campaigns at the end of the week in order to drive themselves to the top, even if the ads were a net loss in revenue. This suggests that a lot of advertising is aimed at people who are already invested in the company: execs and shareholders, who see the ads and think it is reflective of how well the company is doing (which, in a way, it is: it signals they have extra money to waste on advertising)

- I recently saw a clip from a Jobs interview, where he contrasted non-monopolies, which are run by product people, with monopolies (like Xerox and IBM), which are run by "sales and marketing" people. Presumably some ads are effective. Controlling the ads that are effective gives marketing power over the company, in the monopoly case. Having attained this power, they then use it to route the company's spare revenue to buy still more ads. This has the interesting implication (perhaps obvious) that a monopoly is bad for shareholders (as well as consumers), who are being robbed of the revenue now being spent on ads.

Re:We Never Paid for Journalism by jldugger on Thursday October 24, 2019 @09:18PM (#21350891)
> Why don't some of them would learn not to and bring massive returns to shareholders?

I decided not to answer that question in the comments above in the name of brevity, but since you asked. My own thoughts:

- Punctuated evolution. The firms that follow the data are the ones more likely to survive recessions. One hopes that orgs where convention is only upset in a crisis are the ones more likely to fold.

- Re Jobs: he is widely regarded as a 'sales and marketing' genius, and was succeeded by a former IBMer focused on supply chain logistics, which is where monopolies actually focus. Why hire more salesman when your customer has to come to you to buy regardless?

Re:We Never Paid for Journalism by TeMPOraL on Friday October 25, 2019 @05:01AM (#21353120)
Another thought: advertising advertises itself. So on one side, you have data saying you're buying too much ads. On the other, you have advertisers telling you they'll increase your profits if only you pay them. I have a feeling that the advertiser side usually wins.
Re:We Never Paid for Journalism by WalterBright on Thursday October 24, 2019 @04:37PM (#21348886)
> newspaper advertising has always been a low-return-on-investment marketing avenue

Back in the 1980s (in the Datalight/Zortech days), the only game in town was advertising in computer magazines. We knew it worked because the day the monthly mag appeared on the shelf, we'd get a big spike in sales, that would then taper off through the month. It was fairly easy to correlate which computer mags mattered, how ad placement in the mag affected results, and how the size of the ad worked out.

For example, we learned to never bother advertising in August. Programmers apparently all went on vacation in August :-) but September would be a huge month for us.

I tried print advertising in the aughts, but there was literally zero return on investment.

Re:We Never Paid for Journalism by ghaff on Thursday October 24, 2019 @04:54PM (#21349056)
Heck, Computer Shopper was an absolutely huge magazine that was almost nothing but ads. There were some mostly low quality articles to lend a little credibility but basically people bought it for the ads.
Re:We Never Paid for Journalism by musicale on Thursday October 24, 2019 @05:57PM (#21349615)
People like advertisements and used to read whole magazines made of them, but web advertising is a hated, privacy-violating, battery-draining, performance-crushing, pop-up and autoplay-infested, malware-tainted monstrosity. Advertisements used to engage and attract magazine readers, but web advertising detracts from web sites so much that ad blockers are immensely popular if not essential for a pleasant browsing experience.

I think that means we're doing it wrong, but nobody wants to admit it.

Re:We Never Paid for Journalism by WalterBright on Thursday October 24, 2019 @06:13PM (#21349726)
That's because they push ads at people for what they think they want. That's very different from people buying ads for what those people actually want.

For example, I buy hot rod magazines for ads for cool stuff for my car. I'm not interested in furniture ads in those magazines, and furniture makers don't advertise in car mags. When I want to buy furniture, then I'll buy a home decor magazine and look at furniture ads. I don't want to see a fuel injection pump in a home decor magazine.

Hemmings Motor News is another example of effective advertising. It's nothing but car ads - and people pay for a subscription.

An online example is newegg.com. All it is is computer electronics. It's my go-to location when I'm looking for stuff for my computer. Seeing ads on newegg is exactly why I'm going there.

Re:We Never Paid for Journalism by perl4ever on Thursday October 24, 2019 @06:41PM (#21349936)
I tend to watch youtube videos about cars. One day, the absurdity struck me - they're trying to force me to watch ads at the beginning, but the whole video is basically an ad. It's absolutely ridiculous, the idea that I need to watch an ad for something I'm not interested in to "pay" for watching an ad for something I am interested in (albeit I'm probably going to buy neither in the near future).

Of course, if I actually was able to buttonhole some guru at Google who understood the business and my situation, they would just look at me like I was an idiot and say "we warned you that if you turned off the various personalization features the ads wouldn't be relevant".

But if I left every option turned on, the ads wouldn't be better, just creepier.

Re:We Never Paid for Journalism by catalogia on Thursday October 24, 2019 @07:27PM (#21350224)
Modern consumers still actively seek out and consume advertisements (in some contexts). Movie trailers on youtube rack up millions of views. Industry promotional events like E3 receive huge amounts of eager attention from video game consumers. "I watch the Super Bowl for the ads" is a sentiment so common it's basically a meme.
Re:We Never Paid for Journalism by kevin_thibedeau on Thursday October 24, 2019 @06:17PM (#21349763)
Computer Shopper was more of a condensed catalog of multiple vendors. It served as a search index and comparison pricing utility. Nobody "liked" the ads other than that was the only way to become informed about a wide range of products.
Re:We Never Paid for Journalism by WalterBright on Thursday October 24, 2019 @08:58PM (#21350777)
> Nobody "liked" the ads

People like reading ads about products they're interested in. I know I do. This idea that ads are all toxic because their purpose is to sell just isn't right.

Re:We Never Paid for Journalism by ghaff on Thursday October 24, 2019 @09:37PM (#21350990)
In the Computer Shopper case, it was mostly about price discovery for things you wanted to buy. You wanted X. You flipped through pages to find a good price on X.
Re:We Never Paid for Journalism by jdsully on Thursday October 24, 2019 @11:48PM (#21351692)
It was also how I found out that I could now have a whopping 2GB hard disk in my own machine - or that I could upgrade my 486 to a pentium with this cool new thing called the Pentium Overdrive. Computer mags were especially exciting because you got to see the progress of technology.

I think most people back in the day came away from these magazines wanting more things they didn't even know existed prior to opening it up.

Re:We Never Paid for Journalism by cm2187 on Friday October 25, 2019 @03:30AM (#21352704)
I was buying computer magazines in the 90s as much for the ads than for the content. That was the printed version of newegg/ebuyer in some way. I still do browse on those occasionally even when I don’t want to buy anything just to see what’s new and where prices are. And that was a time when clock frequencies were changing month on month!
Re:We Never Paid for Journalism by chrisco255 on Friday October 25, 2019 @12:01AM (#21351756)
I think Instagram has nailed this, personally. Their ads get seamlessly placed in your feed, they're usually interesting to look at with high quality graphics and videos, and if I don't want to see them, it's trivial to scroll past them. But the ads have definitely snagged me to make a few impulse purchases this year.
Re:We Never Paid for Journalism by tastroder on Friday October 25, 2019 @02:17AM (#21352386)
Interesting, I often find the ad selection on Instagram especially abysmal. It might be that my non-US geolocation has a negative effect on this. Most of the ads I get are either generic products for my gender and age range, local industry companies wasting budget on stuff I'm interested in but don't need at scale and won't ever buy through Instagram links, useless recruiting startups aimed at what I assume would be me 15 years ago (and even then I was not interested in this form factor), and of course a wide range of scams from personal finance to Kickstarter products.
Re:We Never Paid for Journalism by chrisco255 on Friday October 25, 2019 @09:26AM (#21354663)
I typically get clothing ads, household goods ads, music-related, gadgets, lessons, etc.
Re:We Never Paid for Journalism by WalterBright on Thursday October 24, 2019 @06:05PM (#21349678)
Thus proving that people will pay for ads, if the ads are for things that interest them.
Re:We Never Paid for Journalism by DrScump on Saturday October 26, 2019 @05:04AM (#21362630)
In SV, anyway, we had two free computing magazines that had a lot of ads: Computer Currents (biweekly) and MicroTimes (monthly).
Re:We Never Paid for Journalism by 1998 on Friday October 25, 2019 @02:16AM (#21352381)
Newspapers had a local monopoly on publishing to their circulation. If you want to communicate with 100,000+ people in your city tomorrow you had to pay. News, sports, comics, the content is bait to drive the circulation.

Digital publishing broke the monopoly and eroded the profits. In my opinion, newspapers that already had to deal with real competition before the internet have been much more successful: NYC and London papers.

Now there are basically two kinds of news content: factual information that is cheap and not profitable because it is a commodity, and propaganda that is supported by the beneficiary.

Re:We Never Paid for Journalism by vilhelm_s on Thursday October 24, 2019 @04:52PM (#21349034)
I would point to the graph here: https://baekdal.com/thoughts/what-killed-the-newspapers-goog...

The increased income of Google (which is nearly all ads) matches the decreased income of the newspapers, so it doesn't seem like the ad spending actually decreased, it just moved away from the papers.

Re:We Never Paid for Journalism by 6gvONxR4sf7o on Thursday October 24, 2019 @04:59PM (#21349101)
Ugh. For an article whose point is "the sum of these lines does X," you'd really thing they'd graph the sum of those lines.
Re:We Never Paid for Journalism by perl4ever on Thursday October 24, 2019 @06:49PM (#21349992)
I think there is a lot of inadvertent irony/lack of awareness in:

"Google, Craigslist and others are (mostly) in the new high-intent advertising market. It's an entirely different type of market based on an entirely different type of moment. The reason newspapers are losing here is because you aren't even in this market to begin with."

Not even in the market? Surely anyone who reads about the newspaper business has heard about the role of classifieds, and how they propped up newspapers until Craigslist came along?

Re:We Never Paid for Journalism by jeegsy on Thursday October 24, 2019 @09:14PM (#21350865)
I heard somewhere that the Craigslist guy first went to newspapers with his ideas and he was basically laughed out of the room
Re:We Never Paid for Journalism by perl4ever on Saturday October 26, 2019 @08:27PM (#21367160)
So, they didn't identify it as their market. But it clearly was, with hindsight.
Re:We Never Paid for Journalism by dhruvrrp on Thursday October 24, 2019 @05:02PM (#21349135)
Which is completely in line with what that person said. Why spend $x on newspaper advertisements when you can spend them on Google and have much better targeting.
Re:We Never Paid for Journalism by tathings on Thursday October 24, 2019 @03:41PM (#21348434)
Also, certain news stories will naturally attract more eyeballs and today's news has optimized for those stories - hence the torrential outpour of sensationalized clickbait. Today's headlines and stories aim to elicit an instinctive, visceral System 1 reaction, while System 2 articles that take a bit more thought are relegated to the back pages.

I run Thinking About Things [1], an email newsletter with one interesting link every day. Popular ideas and clickbait content always gets more views and clickthroughs, and I see the temptation that newspapers face to include only that content.

[1] https://www.thinking-about-things.com

Re:We Never Paid for Journalism by mrunkel on Friday October 25, 2019 @12:06AM (#21351781)
The old joke was "We know 50% of our ad buy money is wasted in newspapers, we just don't know which 50%."

Now they know, and they also know the amount of waste is much higher.

This plus the destruction of classified ads has hit the newspaper industry hard.

Now pile on top all the "news" sites that don't really spend any money on editors, research, or reporting (all those sites that post articles about other articles or even worse tweets) that directly compete with newspapers on advertising money and you have a very bleak environment.

Re:We Never Paid for Journalism by cm2187 on Friday October 25, 2019 @03:37AM (#21352732)
I wonder also how much of this ad money isn’t insurance against being treated too harshly by the newspaper.

There are ads in newspapers where I just can’t think of any other reason. Like an ad for EADS (don’t remember if it was EADS or an equivalent). I ain’t going to buy an Airbus airliner in my next sunday shopping! And I doubt airlines make decisions based on ads.

Re:We Never Paid for Journalism by Nextgrid on Friday October 25, 2019 @08:40PM (#21360688)
Could be brand recognition - subsidised by the airlines (potentially unintentionally, when the price of the marketing is baked into the cost of an airplane) to make you feel somehow better in flying in an Airbus instead of a Boeing.
Re:We Never Paid for Journalism by im3w1l on Thursday October 24, 2019 @04:42PM (#21348947)
> What we know now is that click-through rates on news sites are really not substantially better than click-through rates on Joe Schmo's random blog

That just seems like common sense to me. The advantage of newspapers should be that they have more readers, not that their readers are any "clickier".

Re:We Never Paid for Journalism by cwbrandsma on Thursday October 24, 2019 @04:13PM (#21348694)
My understanding is that Craigslist really killed the newspapers. What funded them was a combo of full page adds and the classifieds. I remember paying $30 to post a garage sale. Since Craigslist expanded you could see each newspaper get steadily smaller and smaller over the years.
Re:We Never Paid for Journalism by dragonwriter on Thursday October 24, 2019 @04:27PM (#21348803)
> My understanding is that Craigslist really killed the newspapers.

The newspapers had been steadily dying since the 1970s, but Craigslist certainly didn't help them any.

Re:We Never Paid for Journalism by milesvp on Thursday October 24, 2019 @08:57PM (#21350774)
Not so. Newspapers reached peak profits in the 1990's. At least, this is common wisdom from many people I know who worked at one at the time. Lots of first class travel and good per diems. This was also the time that lots of papers got bought up by big media companies.

Newspaper profits were also pretty good up through the early 2000's. I've never been convinced that craigslist was immediately responsible for the loss of classifieds revenue (which used to represent %50 of many newspaper's income), so much as the internet made it really cheap to build classifieds ads distribution platforms, craigslist being only one of them.

Re:We Never Paid for Journalism by moksly on Friday October 25, 2019 @01:48AM (#21352234)
It’s anecdotal but the advertisements that work best on me are the ones hanging around public transportation hubs (I’m Scandinavian). I would never go to the movies if those spots didn’t inform me there was a new movie running.

No one is gathering that information though.

Re:We Never Paid for Journalism by kodablah on Thursday October 24, 2019 @04:11PM (#21348677)
> With the dawn of digital advertising, where every view, click and conversion is neatly accounted for, advertisers have come to realize that newspaper advertising has always been a low-return-on-investment marketing avenue, even when it was the only game in town. They just didn't have the metrics to prove it.

How does this compare with television advertising? I see them as similar. Is traditional television advertisement per-viewer revenue dwindling compared to the past? I know the subscriber count is reducing and they have alternative income streams via subscriber fees. Is it that the ROI on television advertising remains higher compared to print simply because there are still a significant number of eyeballs?

Re:We Never Paid for Journalism by bluk on Thursday October 24, 2019 @04:38PM (#21348902)
Related to this, I wish more of Hulu's financials were made public. They have essentially concentrated on growing their ad-supported subscriptions by cutting the consumer price and doing subscription bundle deals with others like Spotify. Sometimes you could get Hulu for $1 per month (when it costs about ~$12 per month for an ad-free subscription).

Is it due to ad supported subscriptions being worth more to Hulu or is it just a subscription count growth strategy?

Re:We Never Paid for Journalism by elliekelly on Thursday October 24, 2019 @06:16PM (#21349749)
Hulu's privacy policy[1] is one of the whackiest I've ever seen. Most policies limit sharing of user information to affiliates, service providers, business partners (read: advertisers) and when legally required. Hulu makes no such promises:

> We may share information collected from or about you with third parties as explained further below, including business partners, social networking services, service providers, advertisers, and other companies that are not affiliated with Hulu.

Basically anyone.

But it's probably not that big of a deal if advertisers and "other companies not affiliated with Hulu" can see that you watch Always Sunny with alarming frequency, right? Well that's not the only data they're collecting. Hulu's tracking is just as invasive as Google and Facebook:

> This information may relate to your use of the Hulu Services, websites you visited, advertisements you viewed, and your other activities online. Advertising that is based on information collected from or about you across websites, applications and other platforms over time is known as interest-based or online behavioral advertising.

It's not tracking though, Hulu uses the far less sinister name of "Behaviorial Advertising" in their policy. And the policy repeatedly justifies their practices by pointing to the "Self Regulatory Principals for Online Behavioral Advertising"[2] which are not particularly principled principals. Unsurprising when you consider they were created by the American Association of Advertising Agencies.

Hulu might share information about everything you do online but at least your personal data will be cloaked in the anonymity of "aggregate" data, right? Nope.

> We may share the information collected from or about you in encrypted, aggregated, or de-identified forms

That's a tres commas club sentence. Meaning they'll share your information in the aggregate OR de-identified OR they'll encrypt it. So they might send all of your information and browsing habits to the highest bidder but at least they'll do you the solid of encrypting it first.

And notice they use the term "de-identified" instead of the standard "personally identifiable." That's no mistake. According to the policy, "de-identified" means:

> that the information does not identify you personally

As in, it doesn't have your full name or phone number. Contrast that with the typical definition of PI[3]:

> any information that can be used to distinguish or trace an individual's identity

It's no wonder they aren't operating in Europe.

TL/DR: Hulu's privacy practices are significantly more abhorrent than FAANG's.

[1] https://secure.hulu.com/privacy

[2-PDF] https://www.aboutads.info/resource/download/seven-principles...

[3] https://en.wikipedia.org/wiki/Personal_data

Re:We Never Paid for Journalism by WalterBright on Thursday October 24, 2019 @04:39PM (#21348907)
An ad executive famously remarked: "I know that half of our advertising budget is wasted. I just don't know which half."
Re:We Never Paid for Journalism by pdonis on Thursday October 24, 2019 @09:49PM (#21351065)
> why was the business model robust then and in shambles now?

It isn't in a shambles; it's just shifted to a more efficient mode of delivery. Who is going to bother with ads printed on paper that readers have to shuffle through when they can get them delivered direct to the readers' eyeballs online?

Re:We Never Paid for Journalism by pravda on Thursday October 24, 2019 @09:49PM (#21351064)
>So why was the business model robust then and in shambles now?

Because they lost their monopoly!

In most markets, there was one newspaper and that newspaper could charge advertisers as much as they wanted to.

When your monopoly rents go away, you go out of business.

Re:We Never Paid for Journalism by vkou on Thursday October 24, 2019 @03:18PM (#21348208)
> They just didn't have the metrics to prove it.

As any SMB owner who dabbles in advertising will tell you, you can, in fact, get a pretty good guess as to what the ROI on print advertising is. Look at business when you run ads versus business when you don't.

For stuff like brand uplift, yes, its difficult to measure the value of print advertising. It's also difficult to measure the value of brand uplift on the web.

> What we know now is that click-through rates on news sites are really not substantially better than click-through rates on Joe Schmo's random blog -- but they _are_ substantially worse than in certain other business segments, like search.

Which should be a surprise to nobody, given that search implies intent to... Look for something. Often a product.

Re:We Never Paid for Journalism by Torwald on Thursday October 24, 2019 @03:33PM (#21348366)
> As any SMB owner who dabbles in advertising will tell you, you can, in fact, get a pretty good guess as to what the ROI on print advertising is.

Of course! Scientific advertising was published in the 1920s! It's just that Madison Avenue could make a hell of a lot more money by being shy about it. So, nobody was talking.

Until the internet made it too obvious…

Re:We Never Paid for Journalism by mc32 on Thursday October 24, 2019 @09:16PM (#21350882)
>They just didn't have the metrics to prove it.

I believe many magazines (though not newspapers) had a “Reply Mail” thing. I bet they derived metrics from those.