News for hackers. Stuff that matters.
Re:Growing a SaaS: Avoid Confusing Dual Offers by jkarneges on Wednesday September 04, 2019 @02:15AM (#20874483)
Hi, our company (https://fanout.io) was the one that was interviewed here. The formatting of the article seems a little messed up. Hopefully they fix that.

For those curious about the technical specifics of our two offerings, we had (and still have) both a hybrid proxy/broker system and a basic JSON messaging system. The proxy system is the reason we started the company. However, we built the JSON system so we could compete directly with companies like Pusher and PubNub.

In old versions of our websites, we tended to highlight the JSON system over the other. For example, in 2014, the "Simple" category was promoted first: https://web.archive.org/web/20140207193606/https://fanout.io...

In 2015, we changed it use a left/right flow. However, the proxy system was still branded as advanced: https://web.archive.org/web/20150315032351/https://fanout.io...

Today, the proxy system is the only one we promote on the site. In order to reach that point, we had to figure out how to make the proxy system more usable. We've succeeded at this by creating very fancy integration libraries, such as our Django library: https://docs.fanout.io/docs/django-quickstart

Re:Growing a SaaS: Avoid Confusing Dual Offers by janekm on Wednesday September 04, 2019 @04:45AM (#20875215)
Following on from your links, if I understand it correctly, Pushpin: https://pushpin.org/docs/about/ is essentially an open source version of your service that you support (I presume you alluded to this in the interview as "OSS is a good driver of traffic for us").

I believe that is a great model for smaller SaaS companies to follow, as it reduces a lot of the risks ("use our service to reduce your time to market. If you don't like it later on, here's your out."). Great stuff!

Re:Growing a SaaS: Avoid Confusing Dual Offers by jkarneges on Wednesday September 04, 2019 @11:47AM (#20878311)
"here's your out" is a good way of putting it. :)

When I'm on the buyer side, often one of my top concerns is understanding how I could potentially stop using a thing. Usually this comes down to selecting tools based on open technology.

Re:Growing a SaaS: Avoid Confusing Dual Offers by Axsuul on Tuesday September 03, 2019 @11:59PM (#20873881)
Kind of disappointing they didn't go more into detail about the dual offers touted in the title.
Re:Growing a SaaS: Avoid Confusing Dual Offers by SaaS_Growth on Wednesday September 04, 2019 @12:10AM (#20873933)
That's actually a really good point. I'm actually going to ask the team at Fanout to provide more detail and I'll get it added to the site ASAP.
Re:Growing a SaaS: Avoid Confusing Dual Offers by SaaS_Growth on Wednesday September 04, 2019 @12:50AM (#20874081)
A beefed up response to the "dual offering" was just added to the interview.
Re:Growing a SaaS: Avoid Confusing Dual Offers by pmx on Wednesday September 04, 2019 @07:30AM (#20876068)
The low contrast text on this site is impossible for me to read comfortably. Gave up trying to read it.
Re:Growing a SaaS: Avoid Confusing Dual Offers by tablet on Wednesday September 04, 2019 @12:46AM (#20874065)
In-your-face ads are so annoying. How on earth someone upvoted this?
Re:Growing a SaaS: Avoid Confusing Dual Offers by louisswiss on Wednesday September 04, 2019 @04:13AM (#20875035)
I assume the upvoters managed to overcome the massive obstacle of clicking once to hide the advert, went on to read the article anyway, and decided it was worth even the major inconvenience of that extra click to other readers.
Re:Growing a SaaS: Avoid Confusing Dual Offers by r_singh on Wednesday September 04, 2019 @04:09AM (#20875009)
Probably had ad blockers
Re:Growing a SaaS: Avoid Confusing Dual Offers by hoistbypetard on Wednesday September 04, 2019 @04:33AM (#20875141)
I saw no ads. Maybe privacy badger killed them. (I don't run a real ad blocker.)
Re:Growing a SaaS: Avoid Confusing Dual Offers by faeyanpiraat on Wednesday September 04, 2019 @05:29AM (#20875445)
The technology behind it is really old, but it was new to me, worth checking out.

Basically you can implement websocket like functionality, without using websockets. Super simple and robust realtime messaging from your php server code to your JS frontend, without dependencies.

Search for: text/event-stream

Re:Growing a SaaS: Avoid Confusing Dual Offers by mschuster91 on Wednesday September 04, 2019 @09:02AM (#20876762)
Oh god, this reminds me of ... what was it? 2004? with CGI and streaming HTML with multipart?

Glad to see that what was a horrible hack back then is now at least a proper standard. Thanks!