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A comment on Growing a SaaS: Avoid Confusing Dual Offers. Parent comment

Re:Growing a SaaS: Avoid Confusing Dual Offers by janekm on Wednesday September 04, 2019 @04:45AM (#20875215)
Following on from your links, if I understand it correctly, Pushpin: https://pushpin.org/docs/about/ is essentially an open source version of your service that you support (I presume you alluded to this in the interview as "OSS is a good driver of traffic for us").

I believe that is a great model for smaller SaaS companies to follow, as it reduces a lot of the risks ("use our service to reduce your time to market. If you don't like it later on, here's your out."). Great stuff!

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Re:Growing a SaaS: Avoid Confusing Dual Offers by jkarneges on Wednesday September 04, 2019 @11:47AM (#20878311)
"here's your out" is a good way of putting it. :)

When I'm on the buyer side, often one of my top concerns is understanding how I could potentially stop using a thing. Usually this comes down to selecting tools based on open technology.

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