There's something incredibly dystopian by using humans as part of a process you literally tell people is entirely machines.
As an aside: Being a tech I have been asked numerous times by non-techs "What actually is AI?"
I usually answer "a lot of if-statements" :)
I was making a joke :)
[spoilers ahead]
learns that the full automation is physical labor by cosmonauts at every stage of the process. No spoilers about the end, it's even better.
These stories are really overblown. All these companies are doing it in order to make voice recognition better. It’s simply not possible to do with some QA... you have to know what people are actually saying vs what the system recognized.
I am sure they are "training" their AI. I don't doubt it but they have access to masses of data. Some mega-personal I would imagine and also some that can provide insight into other businesses and markets and so on.
The temptation to "use" that data would be absolutely enormous and the financial pressures to use it to provide whatever advantage would be equally enormous.
I recall years ago reading about the FB app spying on users' usage of other apps on phones (My Google-fu is broken right now but I'll keep looking for it and update if I find it).
Imagine if <insert mega-corp> has data from one purpose/system that could provide a massive leg-up to them. Do you think they would ignore it? Perhaps in regulated industries like finance (I happen to work in finance and we have systems and procedures in place for this kind of thing) they may have to destroy it once it's been used for a very specific purpose but we're talking about Skype.
The best scenario is if the data doesn't exist or can't be read... it removes the possibility of temptation and financial pressures to use it.
FB knowing what apps people use makes a lot of sense because it tells them how they’re doing relative to others. You’re not getting such information in the home.
I have long assumed that with Whatsapp... I honestly don't believe that it's as secure as it used to be: Facebook'a raison d'etre is all about data gathering.
Also, when I read a WhatsApp message on my phone, it's unencrypted as I see it on the screen, it kind of has to be... what stops FB (or anyone for that matter) from reading it too at that point.
Sorry, I went on a tangent a bit there but I feel it was relevant.