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A comment on Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut. Parent comment

Re:Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub C... by floren on Tuesday August 06, 2019 @01:21PM (#20627330)
Also "the staff is so RUDE!". Any review which uses the word "rude" can be safely ignored, because it's written by the kind of person who considers it rude that his/her water glass went unfilled for nearly 30 seconds after being emptied.
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Re:Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub C... by duxup on Tuesday August 06, 2019 @01:24PM (#20627366)
I always wonder about that, like who is the rude person... really hard to know.

I don't think I've ever encountered "rude" staff. Maybe just dumb luck but it's just not something that has occurred to me where I thought that.

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Re:Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub C... by creato on Wednesday August 07, 2019 @12:36AM (#20632000)
"Rude"ness is almost always a feedback loop, and my guess is it more often than not starts with a customer being rude, and then builds from there.

Like you, I basically never have encountered a restaurant employee that I would say is rude.

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