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A comment on Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut. Parent comment

Re:Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub C... by duxup on Tuesday August 06, 2019 @01:24PM (#20627366)
I always wonder about that, like who is the rude person... really hard to know.

I don't think I've ever encountered "rude" staff. Maybe just dumb luck but it's just not something that has occurred to me where I thought that.

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Re:Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub C... by creato on Wednesday August 07, 2019 @12:36AM (#20632000)
"Rude"ness is almost always a feedback loop, and my guess is it more often than not starts with a customer being rude, and then builds from there.

Like you, I basically never have encountered a restaurant employee that I would say is rude.

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